Ahmed Farag

General Info

Full Name: Ahmed Mohammed El-Awady Farag Date of Birth: 8th of February 1987

Nationality: Egypt

Marital Status: Married

Location: Nasr City, Cairo, Egypt

Contact Info

Mobile: +201002970254

Email: A farag198@yahoo.Com

Education

2003 - 2008 BSc in Electronics & Communications Engineering

Mansoura University, Egypt

Professional Experience

IT Infrastructure Supervisor at 2B Egypt (Feb 2018 to Present)

Cairo, Egypt

Industry: Retail, Computer and Network Security, Security and Surveillance

Planning and Supervising Security Systems installations, (Including but not limited

to Access Control Systems, Time Attendance, CCTV IP & Analog Systems, Passive Network and Alarm Systems).

Directing, Instructing and Supervising Installation & Maintenance Teams. Designing Installation Strategies, Procedures and Methods.

Planning and Scheduling Maintenance Contracts and Unplanned Works. Diagnosing Systems Failures, Breakdown Problems and Plan Professional Solutions.

Schedule and Monitor Program Activity to Achieve an “On-Time” Result Including Follow-Up with Different Internal and External Parties to Ensure Timely Response to Action Items.

Controlling Maintenance Tools, Stores and Equipment. Monitoring and Controlling Maintenance and Installation Costs.

Evaluating & Rectifying Installations and Maintenance Processes Performance. Determining and Maintaining Staff Requirements.

Support on the Job Training for the New Staff through HR Dept.

Low Current Engineer at APEX Integrated Solutions (Sep 2017 to Feb 2018)

Cairo, Egypt

Industry: Security and Surveillance.

Ensure proper performance and effectiveness of systems and demonstrate adequate planning of Low Current Systems including, but not limited to, security systems - such as CCTV IP& Analog, access control, Access Gates, etc.

Participate in the operation of Low current systems according to light current policies and procedures. Supervise activities and ensure the proper implementation of the related low current systems.

Ensure the regular verification, implementation, maintenance, and functionality of the low current system with the light current team.

Ensure the installation, maintenance and monitoring of systems status. Validate system functionality by executing the operational checklist in order to ensure that all equipment is present and working properly

Technical Support Engineer at Global System for Security Devices (Apr 2011 to Mar 2017)

Jeddah, Saudi Arabia

Industry: Electronics and Semiconductors, Security and Surveillance

Highly experienced with Security Systems, Time Attendance System, CCTV

Systems, Access Control.

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions.

Technical Support Engineer at Arabian Link (Apr 2009 to Mar 2011)

Dakahlia, Egypt

Industry: Computer Networking.

Solving all network problems day by day Troubleshooting customers & solving technical problems for both the company & the customers, following up customer care call center.

Technical Support (Installation and Configuration (LAN/WAN)). Participate in the Implementation of the company network Provides support to end users and resolves technical problems. Solving Customers Problems Related with Central.

Tracks and monitors the problem to insure a timely resolution

Certificates and Trainings

May 2025 Project Management Professional (PMP)®

Jun 2024 Email Etiquette at 2B Academy

Improve email etiquette skills and enhance overall communication effectiveness.

May 2024 Emotional Intelligence at 2B Academy

May 2022 Leadership Professional Certificate at 2B Academy Nov 2016 MCSA 2012 at Self Study

Apr 2009 CCNA

Languages

• Arabic: Fluent.

• English: Advanced.

Skills

• Advanced in CCTV System, IP cam, Security Systems, Access Control, Information Technology (IT) and network.

• Intermediate in Project Management and AutoCAD.

Areas of Expertise

• Advanced in Networking, Low Current Systems (LC) and Project Management.