Amith Kumar Arigapudi

7247 Marquis Ln, Irving, TX-75063

amith.1551a@gmail.com, 309-868-1551

(99+) Amith (PMP, CISM, CISA, cyber security project manager) Arigapudi | LinkedIn

Summary:

PMP-certified Project Manager with over ten years of experience managing diverse and complex initiatives across various industries, including healthcare and insurance. Proven expertise in ITIL, ServiceNow, and Incident Management. Dynamic professional with a proven track record in leading compliance and audit initiatives to ensure regulatory adherence and minimize risk. Skilled in managing the complete project delivery life cycle, consistently delivering projects on time and within budget. Experienced in collaborating with legal and HR teams to align project goals with organizational policies. Expert in implementing incident and identity management processes to enhance security and efficiency. Adept at providing strategic updates to CXO-level executives, supporting informed decision-making and business alignment.

Education:

UCLA Anderson Graduate School of Management,

· Graduate school (Management Acceleration Program), 2023-2024

Product School

· Product Manager Certificate 2022

Rose-Hulman Institute of Technology

· Master of Science (Mechanical Engineering), 2001-2004

Jawaharlal Nehru Technological University

· Bachelor of Science (Mechanical Engineering), 1997-2001

All Certifications:

https://www.credly.com/users/amith-arigapudi.2f77a78e

Certification In Progress: ServiceNow Admin, Application developer, and Vulnerability Response.

Technical Skills:

Business: Product Management, Enterprise Software, Customer Interviews, Business intelligence.

Software: Air table,Trello, Jira, Asana, SketchUp, Balsamiq, InvisionApp, Adobe Creative Suite

Design: Design Thinking. User Experience Design, User Interface Design, Mobile Design

Strategy: Cross Functional Team Lead, Agile/Kanban, Product Release, Product Roadmap, Lean Startup, SDLC, Service now. ITIL.

Analysis Technologies: Agile methodology, Waterfall methodology, Cost-Benefit Analysis, Risk Analysis, Gap Analysis

Defect Tracking Tools: Jira, Confluence, Rally, Version One, TFS, Bugzilla, HP ALM

Business Modelling Tools: SharePoint, Microsoft Visio

Reporting Tools: MS-Product, Product Server, Reporting and analytics Product-Cognos, Hana, BI, EDW

Workflow Tools: MS Excel, MS PowerPoint, MS-Word

CI/CD Tools: Jenkins, git. Gitlab, bit bucket, git hub

Python Libraries: Jupyter Notebook, Spider, NumPy, Pandas, Sci-kit, SciPy, TensorFlow, NLTK, Keras, Flask, Pickle.

Cloud: Azure, AWS, AWS Sage Maker

Security vulnerability management: SOC2 governance, SAST, DAST, Qualys, Micro focus, HCL App scan

Infrastructure/Platforms: Hadoop, GCP Antos, Data centers.

Statistics: Hypothetical Testing, ANOVA, Chi-Square, Confidence Intervals, MLE, Principal Component Analysis (PCA), Cross-Validation,

Correlation

Big Data: Spark, Hive, and Hadoop

Agile PMO: Refine WSJF, Epic hypothesis, Lean business case, Strategy investment funding, and Portfolio operations Lean governance. Portfolio and

Product, Kanban, Scrum, TDD, Rally, Kanban, Extreme Programming (XP)

Cloud Services: Azure, AWS, GCP, Oracle Cloud, Heroku

Six Sigma: Certified Six Sigma Green Belt

Professional Experience:

Gainwell Technologies Aug 2022 – June 2024

Identity Access management(IAM), ServiceNow, DLP, AWS and AMS Cloud Infrastructure Project manager for all 17 state governments.

Project Description:

Lead and manage multiple complex cloud and security projects simultaneously, ensuring alignment with business goals and timelines, while collaborating with 17 external state clients, including Alaska, California, Colorado, Connecticut, Delaware, Georgia, Indiana, Kansas, Kentucky, Louisiana, New Jersey, Ohio, Oregon, Rhode Island, Tennessee, Virginia, Wisconsin, and West Virginia. “Collaborate with leadership and cross-functional teams to drive project success and deliver results.

Below are the some of the IT Infrastructure Library Initiatives:

· Spearheaded Change Management processes to ensure seamless transitions and minimize disruptions in organizational operations.

· Developed and implemented Incident Management protocols, reducing response times and improving service reliability.

· Led Problem Management initiatives to identify root causes and prevent recurrence of issues, enhancing overall system stability.

· Designed and maintained a comprehensive Service Catalog, improving service delivery and customer satisfaction.

· Managed Configuration Management activities, ensuring accurate tracking and control of IT assets and resources.

As a Project Management Professional with expertise in ITIL, ServiceNow, and security Management, I have managed diverse initiatives across multiple sectors. I have developed strategic solutions using SailPoint, CyberArk, and Azure AD, and implemented Microsoft Purview for data protection. I led the submission of security plans to California and optimized SIEM systems like Splunk. My experience includes integrating Microsoft endpoint protection, collaborating on PCI security remediation, and managing Medicaid ServiceNow transitions. I work with stakeholders to drive KPIs, support cloud migrations, and manage resources. I have launched Microsoft Purview, integrated state ServiceNow claims, and implemented security auditing platforms to enhance data protection. My role also involved managing data centers, utilizing Single Sign-On for Medicaid claims, and providing AWS cloud solutions. Additionally, I conducted biweekly sprint releases and created PowerBI dashboards for security readiness.

Blue Cross Blue Shield of Florida| Florida, United States Aug 2020 - Aug 2022

Sr IAM, DLP, NIST rev5 system Security governance Product owner/ Project Manager

Project Description:

As Sr. IAM DevSecops Product Owner/Manager at Florida Blue, led Cybersecurity Secure Cloud Adoption initiatives, ensuring seamless integration of people, processes, and technology for measurable security outcomes. Spearheaded cloud security strategy, roadmap, and Splunk dashboard implementation. Collaborated with stakeholders, defined KPIs, and assessed financial impacts. Managed project risks, guided governance processes, and provided regular updates to leadership. Mentored junior team members, driving program success through effective leadership and collaboration.

Responsibilities:

· Managed high-profile projects for Blue Cross Blue Shield, ensuring compliance with industry standards and regulations.

· Effectively managed DevSecops team with 10 resources, Led vendor risk management and managed $2million dollars budget for Devsecops and IAm initiatives

· Spearheaded the integration of new technologies to streamline operations and improve service delivery.

· Conducted regular training sessions for team members on project management tools and methodologies.

· Planned and oversaw large-scale Cybersecurity Secure Cloud Adoption initiatives, including the definition, design, development, implementation, and integration of people, processes, and technology that lead to measurable security outcomes using Azure Devops.

· Led the POV, tool selection, purchase, and implementation of IAM and DevSecops tools, served as the lead, partnering closely with Executive Sponsor(s), Business Lead, segment leadership, stakeholder, and IT partners through key initiative(s); serve as a thought leader on applying cloud security technologies, controls, and processes.

· Review alerts generated by Threat & detection infrastructure for false positive alerts and modify alerts as needed.

· Lead metric definition to translate cloud security expectations into KPIs and operational metrics.

· Lead cost/benefit assessment to define initiatives' potential financial, business, and industry impacts.

· Serve as the lead, partnering closely with Executive Sponsor(s), Business Lead, segment leadership, and IT partners through key initiative(s); serve as a thought leader on applying cloud security technologies, controls, and processes.

· Implemented Threat and security Strategy, process, and Roadmap for Forged rock migration.

· Implemented SIEM Tools such as Splunk dashboard for monitoring, investigating, and responding to security incidents. Infrastructure performance.

· Ensure the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies, through monitoring of vulnerability scanning devices.

· Provided dedicated support to Managers in driving program and project initiatives, collaborating closely with stakeholders to align objectives and facilitate consensus on manageable change strategies.

· Lead metric definition to translate cloud security expectations into KPIs and operational metrics.

· Lead cost/benefit assessment to define initiatives' potential financial, business, and industry impacts.

· Managed risk by establishing project management processes (regular status reports, etc.) to address execution challenges.

· Led custom connections for the PAM tool to connect to AD, LDAP, and open shift for password integration.

· Perform feasibility analysis of system with benchmarks and data points and Work with stakeholders to develop project/program roadmap.

· Led IAM and PAM tool project to make sure to set up AD, and LDAP group with min and max roles to access credentials automatically for using the applications and Web UI.

· Guided the initiative through Governance, Steering, and formal gate request processes.

· Provided regular updates to leadership on accomplishments of critical milestones and any risks or concerns.

· Mentored junior team members.

· Managed risk by establishing project management processes (regular status reports, etc.) to address execution challenges.

· Guided the initiative through Governance, Steering, and formal gate request processes.

· Provided regular updates to leadership on accomplishments of critical milestones and any risks or concerns.

· Mentored junior team members.

Capital Group | Irvine, CA August 2018 – July 2020

Senior Portfolio Manager

Azure and AWS cloud data pipelines IT Infrastructure Strategy and Data operations pipeline Portfolio manager

Project Description:

As Senior Portfolio Manager at Capital Group, led Azure and AWS cloud data pipeline initiatives, shaping IT infrastructure strategy and data operations. Developed strategic goals and OKRs in collaboration with executives, analyzing market trends and implementing adjustments based on trial outcomes. Established onshore/offshore engineering centers, defined metrics for development team productivity, and implemented key performance indicators for project tracking. Managed a $2M budget, overseeing infrastructure and platform operations, and implemented automation solutions for improved efficiency and response times.

Responsibilities:

· Collaborates with executives and managers to develop long-range, strategic goals and OKRs for the organization.

· Identifies and reviews pricing and market trends; analyzes and applies this information in developing strategies for the Data operations team.

· Utilized the Web Application Security, including monitoring for malware and conducting vulnerability assessments to proactively identify and mitigate security risks.

· Monitors business climate, trends in technology and development, and government activity in areas of the company’s current and anticipated product lines.

· Leads trials concerning new business initiatives, pilot programs, and regional rollouts; based on results, make, recommends, and implements adjustments and modifications.

· Hands-on experience setting up onshore/offshore Engineering data operations and analytics development centers for all investment and capital divisions.

· Gathering the business/functional requirements.

· Define metrics and develop reports to capture the productivity of the development team. Drive Implementation of the solutions in accordance with Project/Program roadmap

· Implemented key performance indicators (KPIs) and project metrics to track progress, measure success, and provide regular performance updates to senior management, fostering transparency and data-driven decision-making.

· Leveraged my expertise in program governance and compliance to ensure strict adherence to regulatory standards and industry best practices, mitigating potential risks and ensuring project success.

· Implemented a compromised user detection using Azure Sentinel

· Managed a $2M budget with a team of L1, L2, and L3 Infrastructure and platform operation engineers dedicated to building Data operations supporting all technology and services. Azure, AWS cloud platforms, data bricks, airflow, AutoSys. Lead offshore operations and engineering efforts by keeping the team accountable, driving timeliness, and producing great results.

· Implemented Automation of ServiceNow ticket from Autosys, data dog for all data pipelines.

· Implemented xMatters to ensure infrastructure and applications are always working and rapidly deliver any alerts to respond to signals we received from service now and other tools to alert the L1/L2 team to respond during off hours.

· Drived high quality and response time of L1, L2 with less than 3 hours and supporting 24x7 6 days a week.

· Work closely with 5-8 offshore technical leads, guiding operations development teams of ~30 engineers.

New York Life Insurance| New York, NY August 2017 - August 2018

Senior Product Owner/Program Manager

Senior AWS Data Lake Cloud, BI, Tableau, Data Warehousing, Data Pipeline, and AI/ ML Data Analytics Agile SAFe Product Owner/manager

Project Description:

As Senior Product Owner/Program Manager at New York Life Insurance/CIGNA, spearheaded the migration of legacy financial and policy data to AWS cloud using Data Lake and AI initiatives for data accuracy. Led Data Governance and collaborated with stakeholders to derive vision and strategy. Implemented interactive Tableau dashboards for KPI visualization, data analysis, and provided data-driven recommendations. Standardized Tableau server access and maintenance processes, optimizing data visualization and reporting capabilities.

Responsibilities:

· Responsible for moving all the old legacy systems’ financial, policy, and historical billing data into the AWS cloud using Data Lake, lambdas, step functions, and glue for Auditing purposes.

· Implemented the activities below to implement Financial Data Quality Artificial (AI) Intelligence initiative to streamline Client policies and financial data accuracy.

· Co-lead Data Governance with the Data Owner to meet enterprise data and governance standards.

· Derived the vision, strategy, design, implementation, and sustainment of data products with leadership and working teams.

· Set the bar for program execution by ensuring teams use optimal and effective operational cadences with consistent communication and proactive risk management.

· Interviewed users, stakeholders, and business leaders to understand everyone’s key priorities, capabilities, limitations, and overall vision.

· Implemented interactive Tableau dashboards to visualize KPIs, enable drilling down into data, and provide actionable insights for stakeholders.

· Led team to Combine and transform data from multiple sources such as MySQL, Excel, and cloud applications into integrated Tableau views for centralized reporting and analysis.

· Led the design of visually appealing charts, graphs and visualizations adhering to best practices for accurately communicating data stories.

· Implemented Standard process for Tableau Server user access, content security, data governance policies, and system maintenance.

· Led dashboard standardization efforts to build reusable templates, calculated fields, params and metrics.

· Tracked and analyzed KPIs using Tableau Visualizations to provide data-driven recommendations to senior leadership on strategy.

Skills: Jenkins · Outsourcing · Business Process Design · Software Development · Azure DevOps · Go-to-Market Strategy · Project Delivery · Microsoft Azure · Scaled Agile Framework · Software Product Management · DevOps · Product Strategy · Business Analysis · Continuous Integration and Continuous Delivery (CI/CD) · Product Management · Programmed Delivery · Test Automation · Agile Environment · Continuous Integration · Amazon Web Services (AWS) · Customer Journeys · Product Development · Agile Project Management · Program Management · IT Strategy · Testing · Data Analysis · Data Engineering · Terraform · Agile Leadership · Information Technology · CSPO · Customer Journey Mapping · Stakeholder Management

City Bank| Irving, TX Aug 2015 - August 2017

Senior Cloud Vulnerability and IAM Product Owner/Project Manager

IT Infrastructure Security governance, Vulnerability, Change management and DevSecops Scrum master

Project Description:

As Senior Cloud Vulnerability and IAM Product Owner/Project Manager at Citi Bank, orchestrated Qualys Threat and vulnerability management across 4 million servers, ensuring robust IT infrastructure security. Implemented IAM services including password management and SSO login. Led global teams in deploying policy compliance and threat vulnerability management solutions. Developed change management strategies, saving $1 million through DevOps automation of Qualys vulnerability Management. Utilized Splunk for infrastructure monitoring. Leveraged ServiceNow for efficient workflow solutions and vendor Management.

Responsibilities:

· Qualys vulnerability Management of the Identity and remediate the Vulnerability across all 4 million servers.

· Implementing an effective vulnerability management program by conducting regular vulnerability scans and assessments across all assets, including servers, workstations, network devices, web applications, and cloud environments

· Executed daily Threat & vulnerability assessments, threat assessment, mitigation and reporting activities to safeguard information assets and ensure protection has been put in place on the systems.

· Identity Access Management services, including password management, SSO login, Active Directory, vulnerability, and authentication.

· Implemented Splunk for monitoring and troubleshooting infrastructure performance.

· Led IAM and PAM tool project to make sure to set up AD, LDAP groups with min and max roles to access the applications and Web UI.

· Managed a team of 20 IT vulnerability production teams spread across Europe, India, and the USA to install policy compliance, Cloud agents, and Vulnerability management across all global data infrastructure.

· Developed and Implemented change management strategies and plans projects within the program to effectively manage the infrastructure and external vendor vulnerability scanner installations. Using Service now IT workflow solutions.

· Saved $ 1 million cost to the company by creating a team of DevOps engineers to automate and customize Qualys IT vulnerability management reporting, installation, and remediations.

Skills: Outsourcing · Software Development · IT Infrastructure Management · Threat & Vulnerability management · Scaled Agile Framework · Software Product Management · DevOps · Product Strategy · Business Analysis · Continuous Integration and Continuous Delivery (CI/CD) · Programmed Delivery · Test Automation · Agile Environment · Vendor Management · Continuous Integration · Amazon Web Services (AWS) · Customer Journeys · Product Development · Agile Project Management · Infrastructure · IT Strategy · Testing · Data Analysis · Agile Leadership · Information Technology · CSPO · Customer Journey Mapping · Stakeholder Management

Bank of America| Charlotte, NC Aug 2014 - Aug 2015

Product Owner/Project Manager:

Global Risk Analytics DevOps manager.

Project Description:

As Product Owner/Project Manager at Bank of America, spearheaded the Global Risk Analytics DevOps management, facilitating complex risk analytics on a global scale. Developed platforms for processing and storing risk model data, leveraging technologies like Hadoop and Snowflake. Prioritized backlog, defined epics, and acceptance criteria for development, testing, and deployment of big data risk analytics. Utilized DevOps practices including CI/CD and automated testing. Proficient in Python/PySpark and various data pipeline technologies

Responsibilities:

· Global credit and wholesale risk Analytics Core platform provides tools and capabilities to run complex consumer and wholesale Risk Analytics on the Risk platform.

· Built platforms for processing and storing risk model data received from upstream third-party data vendors into Hadoop, then finally uploaded the data into different business platforms according to the requested format to run their reports.

· Backlog prioritization, creating Epics and Acceptance criteria for all the development testing and deployment of big data risk analytics using various Data pipelines.

· Knowledge of DevOps capabilities such as Continuous Integration and Delivery (CI/CD), Automated Testing, etc.

· Good experience in Python /PySpark, Hadoop/Data bricks/Snowflakes/Kubernetes.

· Led the SDLC development teams on containerization, CI/CD, Kafka, Microservices, and different platform/cloud technologies in Devops, infra, and Operations divisions.

· involved in developing a web application or a mobile app to collect data from customers or partners.

· Implemented a SAAS software release management web tool for CICD package, used to release for 30 application teams.

·

Skills: Jenkins · Outsourcing · Business Process Design · Software Development · IT Infrastructure Management · Project Delivery · Software Product Management · DevOps · Product Strategy · Business Analysis · Continuous Integration and Continuous Delivery (CI/CD) · Product Management · Programmed Delivery · Test Automation · Agile Environment · Vendor Management · Continuous Integration · Customer Journeys · Product Development · Agile Project Management · IT Strategy · Testing · Data Analysis · Agile Leadership · Information Technology · CSPO · Customer Journey Mapping · Stakeholder Management

John Deere | Chicago, IL

Aug 2009 - July 2014

E-commerce, Omni channel, Salesforce, ServiceNow, SAP Product Owner/Portfolio Manager

SAP Engineering PLM implementation Digital Product owner

Project Description:

As E-commerce and Omni-channel Product Owner/Portfolio Manager at John Deere, led the SAP Engineering PLM implementation, integrating modules like Engineering Control Center, MM, and FICO into the product lifecycle management system. Collaborated with stakeholders to define strategies and implementation approaches, ensuring alignment on prioritization and feature development. Managed backlogs and facilitated pre-sales and engineering for Microsoft's OEM Sales and Engineering group. Enhanced visibility of engineering, manufacturing, and supply chain data across departments.

Responsibilities:

· Worked with Business Customers, Section Managers, Product Managers, Business Analysts, and Subject Matter Experts (SMEs) professionally and collaboratively to define strategies and implementation approaches.

· Reviewed discovery, solution design, user story writing, feature development, and user acceptance testing requirements.

· Worked with cross-functional teams to ensure alignment on prioritization and feature development.

· Defined and created product support for Microsoft’s OEM Frontline program for OEM breadth partners

· Worked with the IT Product team to manage the backlog, ensuring that deliverables were made in a timely manner and met customer expectations.

· Conducted pre-sales and engineering for Microsoft’s OEM Sales and Engineering group

· Integrated SAP Engineering control center, MM, and fico modules into the Product life cycle management to make sure the engineering, manufacturing, supply chain, RFQs, PO, shipping, and financial info are visible to different enterprise departments in Manufacturing, supply chain and purchasing of 50,000 parts per machine.

Skills: Jenkins, Outsourcing, Business Process Design · Budgeting · Project Delivery · Software Product Management · Product Strategy · Business Analysis · Product Management · Programmed Delivery · Agile Environment · Vendor Management · Continuous Integration · Customer Journeys · Product Development, Agile Project Management · IT Strategy · Testing · Data Analysis · Information Technology · Customer Journey Mapping · Stakeholder Management

Caterpillar. | Peoria, IL

July 2004 - August 2009

Product delivery Manager

Project Description:

As Product Delivery Manager at Caterpillar, orchestrated the successful delivery of various engine and machinery products across multiple locations, including SF200 injectors, marine engines, bulldozers, and rotary drill machines. Consolidated vendors, saving $500,000 annually, and implemented SAP in the supply chain, optimizing processes and reducing costs while managing onshore and offshore resources.

Responsibilities:

· Siemens Teamcenter PLM test lead

· Delivered sf200 injectors, C7& c9 marine engines manufacturing at 5 different locations.

· Delivered new and improved D9 to D11CD bulldozers according to customer requirements.

· Delivered MD6200 Rotary Drill machine to Denison, Texas

· Delivered 3516C Tier 4 Final engine to Petronas Gas division.

· Managed multiple teams and serve as liaison between customer and OEM vendors

· Received green belt certification for saving $500,000 per year on engine Products.

· Consolidated 100 vendors to 50 vendors and saved $500, 00/year cost for the company by implementing SAP in supply chain Products.

· Implemented the complete end-to-product life cycle.

· Managed 10 onshore and 50 offshore resources.

Skills: Outsourcing, Project Management Office (PMO), Business Process Design, Budgeting, Software Product Management, Product Strategy, Product Management, Programmed Delivery, Vendor Management, Product Development, Testing, Data Analysis, Stakeholder Management