ANN MARIE HAZZART

Kingston, Jamaica | 876-530-8202 | annehazzart@gmail.com

https://www.linkedin.com/in/ann-marie-hazzart-0a28a011b/

Project Manager

SUMMARY

Strategic and results-driven Project Coordinator with a strong record of managing high-impact international programs in compliance-focused environments. Adept at driving project success through meticulous planning, stakeholder engagement, change management, and continuous improvement initiatives. Known for fostering collaborative partnerships, delivering process efficiencies, and aligning teams toward certification and performance goals.

KEY SKILLS

• Stakeholder Relationship

• Project Management

• Planning and Organizing

• Scrum & Agile Methodology

• Policy Review & Documentation

• Training & Facilitation

• Microsoft Office Suite

• Project Management & Agile Tools

• Process Improvement

CAREER HIGHLIGHTS

Project Management: Planning and execution of short hybrid project. Collaboration with CEO, department heads and other stakeholders to plan and execute projects, host kick-off meetings, training exercises and audits. Established the scope, deliverables, specific timelines and milestones and communicated details to disseminating stakeholders and successfully guided them to receive programme certification. Preparation of project briefs, reports and roadmaps based on international best practices. Completed risk assessments and company research to ensure companies were financially viable and met programme’s criteria.

Account Management: Established and improved stakeholder relationships within the organization and other regulatory agencies by 70%. Prepared meeting documents, reports and correspondences. Created a schedule management plan to manage companies in portfolio for the smooth execution of activities. Surpassed annual targets in the delivery of training exercises, monitoring compliance and submission of reports during 2018-2021.

Creating electronic files and a record management system to maintain and secure company documentation for ease of reference.

Change Management: Guided the implementation process of the international AEO programme in new companies. Managed and facilitated the process of change within organizations via sharing the programme requirements, guiding the process of change to improve company’s marketability and alignment with international best practices. Fostered a mindset and attitude of change by planning, implementing, and monitoring the changes in the organization and ensuring compliance.

CAREER HISTORY/EXPERIENCE

Jan 2025 - April 2025 | KPMG | Assistant Manager-Project Manager

• Facilitated stakeholder discovery sessions with project leaders to understand the purpose of project and identified areas for support.

• Conducted an in-depth review of the program repository to understand the program's goals and metrics.

• Revised report and newsletter templates and suggested recommendations for reporting purposes

• Designed project dashboard in Monday.com to streamline project activities and standardized reporting tools

• Examined teammates SOPs and facilitated knowledge-sharing demonstrations to gain insight into their roles and the overall operation of the

unit

Sept 2022 - Jan 2023 | Innovative Data Mining and Analytics Partners | Project Manager/Business Analyst

Supported project activities to find a new vendor for product implementation:

• Collaborated remotely with a small team to complete daily project activities, resulting in a 25% increase in team productivity through effective

data gathering and information sharing.

• Evaluated vendor proposals for suitability and compliance with project requirements for bid consideration.

• Prepared and updated meeting notes, presentation documents, and reports.

• Conducted market research on prospective vendors, evaluated their viability to ensure they met the client’s requirements.

Sept 2014 - Sept 2022 | Jamaica Customs Agency | Account Manager

Managed the entire implementation and monitoring process of the Authorized Economic Operator (AEO) programme in assigned companies.

• Managed a portfolio of over 17 company accounts. Successfully coordinated and executed an average of 50 meetings,

audits and training sessions with clients annually.

• Established and strengthened stakeholder relationships, by boosting customer satisfaction within the Agency by 80%

• Planned, coordinated and preparation of meeting activities, audits, status reports and project files.

• Implemented several initiatives and process improvement strategies to ensure the smooth execution of project deliverables.

• Liaised with external government agencies and stakeholders to gather, and risk assessment analysis to aid in the decision-making process.

• Implemented several initiatives and process improvement strategies for the smooth execution of the project deliverables and to improve on the

execution of successive projects.

VOLUNTEER ROLES

2017-2019 | Strata Community | Executive Secretary

• Established the secretariat by planning monthly meetings, preparing and disseminating minutes to the executive. Procurement of office supplies. Strategic in the systematic set-up and maintenance of the security access system.

Mar 2021 - 2023 | Freelance | Presenter/Facilitator

• Researched and created training material on Psychological Safety. Presented the topic in several global forums to

groups of 10-30 participants, virtually and face-to-face. Taught the Scrum Fundamentals Course to 2 individuals.

Aug - Nov 2023 | Young Women/Men of Purpose | Operations Specialist

• Created a human resources policy document for the organization. Spearheaded the recruitment process for new recruits. Formulated interview scoring sheets and collaborated with the team to conduct interviews.

• Reviewed over 80 candidates and shortlisted by systematically utilizing strategies and tools for filling 3 positions.

• Supported and contributed to the success of projects. Delivered signature presentation on Psychological Safety.

Nov 2024 - Mar 2025 | Project Manager | The Institute of Project Management (IPM)

• Collaborated with the Mentorship team to work on the implementation of the mentorship programme

• Evaluated the programme’s policies and recommended suggestions for improvement

EDUCATION & TRAINING

• MBA - General Management - The University of the West Indies - 2022

• BSc - Labour and Employment Relations & Psychology - University of the West Indies - 2009

• Certificate - Project Management - Project Management Institute of Jamaica - 2021

• Certificate - PMI-ACP Training - Virtual Tech Training & Services - 2023

• Certificate - Train the Trainer Courses - ELP & VTDI - 2019 & 2022

• Lean Six Sigma Foundation - LinkedIn (2022) & 6sigmastudy.com (2023)

• Change Management - Great Learning 2023

Certifications - Certified Scrum Master (CSM): 001346827

Project Management Professional (PMP): 3972201

ACHIEVEMENTS

Preparation and delivery of PowerPoint presentation on Psychological Safety 2021-2023

Delivered the material during 3 international groups to about 50 persons

Taught the ScrumStudy Scrum Fundamentals Certified Course to 2 participants 2021