Annie Brown, PMP, CSSBB, PSPO
Longview, TX 75604
E-Mail: annie.brown.tx@att.net
Mobile: 817-874-6465
https://www.linkedin.com/in/anniebrowntx/

Seasoned Project Management Professional (PMP), Certified Six Sigma Black Belt (CSSBB), and my Professional Scrum Product Owner (PSPO) certifications with experience leading cross-functional teams, on major strategic initiatives.

PROFESSIONAL EXPERIENCE

Manager of Data Mgmt. & Analytics - PennyMac Loan Services, LLC, Fort Worth, TX - April 2016 to November 2023

Member of the Enterprise Data Management and Analytics (EDMA) team, supporting the EDMA applications
Product Owner for Report Inventory Management System (RIMS)
Technical and Business Support for RIMS, Snowflake, Tableau, Informatica Data Governance tools, and other applications and systems owned by the EDMA team.
Communications and Training
Agile Scrum Master
Jira Administrator
Testing & Release Management
Tableau Server and License Administration
Informatica Data Governance Tools Administrator (Axon, EDC, IDQ)

Volunteerism:

Corporate Culture Committee member, responsible for driving change and employee engagement throughout the enterprise.
VP Public Relations, Pennymac Toastmasters ??? responsible for all aspects of promoting the internal Toastmasters group at Pennymac, including building out and managing the Lum Apps community page, Slack channel, and Google groups.
wEMRG (women empowering relationships, growth, and mentorship) committee member
Member and Volunteer of various Business Resource Groups (BRGs) established to promote diversity, inclusion, and engagement to foster awareness, empathy, and understanding.
Texas Halloween Decoration Committee member

Senior Business Analyst, Special Projects ??? Zigatta/Caliber Home Loans, Irving, TX - November 2015 to March 2016

Assisted the Senior Program Manager with coordinating and facilitating confidential compliance-related projects, interacting with all levels of management to achieve the desired results.
Maintained Project Tracking reports, communicated new/closed issues and activities, documented all aspects of the projects, and provided daily status updates.
Conducted meetings with the business and counsel, to define, gather, and analyze project requirements, determine initial deliverables, define scope, and create an initial project plan.
Worked with internal/external counsel to understand and relay scope changes and/or interpretations of regulatory guidance to the business and assist in collections of requirements and analysis of levels of effort necessary to complete tasks.
Kept abreast of any new risk, changed risk, and/or pending risk, communicating the issues to the business and internal counsel.

Assistant Vice President, Business Support Leader - Colonial Saving, Fort Worth, TX - January 2013 to July 2015

Established the Business Support Team, consisting of Project Management, Business Analysis, Vendor Management, Policy and Procedures, and Fiserv System Administration, including the development of the vision, strategy, guidelines, and overall program management.
Cultivated Business Support Vision by recruiting, leading, developing, coaching, training, and engaging over 18 Business Support staff.
Organized Business Support Team to earn a Green STAR Performance Rating for the 2014 Fannie Mae STAR Organizational Overview and Shared Processes Assessment.
Developed standardized Project Management Guidelines and Workbook, for Loan Servicing, which contains over forty-five tools and templates for all project phases.
Introduced the use of a centralized online PM system, Teamwork.com, to track over 1,400 Business Support team projects.
Managed repository of Business Process Flow Charts and Models used as key inputs to all policies and procedures, Business Requirements Documents, Business Process Optimization efforts as well as key sources for systems and processes insight.
Aligned Project Management Team with the Business and IT, to comply with all major regulatory guidelines (CFPB, OCC, SEC, HUD, MERS, FNMA) that required systematic changes.
Created and directed the growth of the Technical Writing Team, developing a standardized set of tools and processes.
Built and administered SharePoint sites for all lines of business, within Loan Servicing, including the creation of pages, web parts, databases, lists, forms, reports, and workflows and managing the ongoing development of SharePoint tools by the Business Analysts,

CERTIFICATIONS/TRAINING

Professional Scrum Product Owner I ??? Scrum.org - 2022
Emotional Intelligence for Project Managers - Doulos PM Training - 2016
Project Management Professional (PMP) - Project Management Institute (PMI) - 2015
Effective Communications and Human Relations - Dale Carnegie - 2006 & 2014
SharePoint 2013 for Business Intelligence - Project Consults, Inc. ??? 2013
Certified Six Sigma Black Belt - SixSigma.us - 2003

TECHNICAL SKILLS

Expert-level proficiency in MS Office: Excel, Word, Project, Visio, SharePoint, Access, and all tools
Expert-level proficiency in Google Suite applications and extensions
Tableau Server and License Administration
Report Building using MS SQL, MySQL, JQL, Postgres, Snowflake, Tableau, Google Analytics
ServiceNow Portal Administration for Enterprise Data catalog including Incidents, Changes, Problems, Jira routing, dashboards, and system reconciliation reporting.
Redgate SQL Toolbelt
Redgate Data Catalog
Informatica Data Governance Administrator: Axon, EDC, IDQ
Jira & Confluence, Automation Rules, Zephyr Test Management
SharePoint 2010 and 2013 Site Administration

HOBBIES & INTERESTS

Avid woodworker and artist
Spending time with my grandson
Playing with my dogs