Anoop Kumar P
Email: anoopnedungadi@gmail.com
Phone: +91-9742796906
LinkedIn: https://www.linkedin.com/in/anoop-kumar-p-8090ba31

Summary

Dynamic and results-driven Project Management Professional (PMP) with over 13 years of experience in leading complex business process management, cost optimization and digital transformation initiatives. Proven record at leveraging Six Sigma, Lean methodologies, and advanced automation to drive operational efficiency. Experienced leader in managing cross-functional teams and influencing senior stakeholders across various domains in global matrix organizations.

Professional Experience

Senior Manager – Transformation | Dassault Systemes, Nov 2024 - Present

Lead transformation efforts for Global Business Services (GBS), driving digital transformation across Finance, HR, IT, and other functions.
Manage a team of MIS, Quality, AI, and RPA developers to deliver automation projects leveraging AI, ML, Python, and RPA, achieving FTE savings and operational efficiency.
Drive Six Sigma projects, enhance KPIs (AHT, SLAs), and foster a quality-first culture.
Collaborate with global leaders to align business goals, streamline operations, and support organizational vision.
Program manage project pipelines, prioritize initiatives, and position the team as an innovation hub for Dassault Systèmes.

Program Manager II – Business Process Management | Amazon, Sept 2019 – May 2024

Developed program strategy and directed business transition of 80+ global projects for Amazon, developed end-to-end process analysis and redesign initiatives leading to annual savings of $7.2M.
Improved operational efficiency of the business unit by 23% by leading multiple process re-designing and re-engineering initiatives, conducting Kaizens and application of Six Sigma and Lean methodologies.
Led PMO and change management in the organisation of over 20+ business units to ease out challenges in multi-channel communication, collaborated with global teams to align strategic business priorities with senior management and global leaders.
Reduced cost to business by 20% by identifying and eliminating high risk process gaps, driving process improvement and Python based automated audit tools helped in avoiding penalties to Amazon worth $4M+.
Ideated and spearheaded Multiple RPA and Auto-classification projects with the help of ML modelling and AI tools. Directed product teams to develop solutions to automate 12 core processes leading to savings of 12 FTE.
Managed a team of 15+ cross-functional professionals (Process Experts), driving performance management, career development, and provided training to 30+ auditors impacting 300+ Delivery Service Partner (DSP)s
Spearheaded large-scale complex and multi-disciplinary initiatives with significant customer impact. Focused on optimizing costs, standardized project management practices, digital transformation, and platform innovation, ensuring timely and successful execution.

Process Excellence Manager – Supply Chain Optimization | Amazon | Oct 2016 – Aug 2019

Designed and implemented Robotic Process Automation (RPA) in Supply chain inventory systems which proactively tracks missing from inbound units in warehouses, leading to savings of 600+ hrs of manual work/week.
Developed strategic plan for inventory management of Tier 1 and Tier 2 vendors for India marketplace. Created product roadmaps for reverse logistics automation tool, leading to clearing inventory space of 1600 cubic. Ft.
Program managed the launch of Automated multi-box shipment planner for storage in large items in Amazon warehouses, which increased the speed of inbound operations by 16% and transshipment by 11%
Led Digital transformation project of Vendor central Web (E-invoicing) for top tier Suppliers for Amazon.
Created comprehensive product roadmaps, project documentation including Business review documents, develop roadmaps, scope statements, charters, status reports, issue logs and presentations to leadership

Program Specialist – Category Expansions | Amazon | Jan 2013- Sept 2016

Improved seller selection by 12% using benchmarking initiatives, vendor management and competitor analysis.
Managed key accounts for the Home & Furniture category teams, implemented traffic improvement and customer retention strategies which led to an increase in traffic to sales conversion by 23%.
Developed and executed successful go-to-market strategy (GTM) for multiple high impact products, resulting in improving compliance of partner documentation by 15%.
Led a team of 22 as a part of Credit operations, reconciliation of invoices and FBA reports to Special Merchants for Amazon

Team Lead - Amazon Selling Partner Services | Amazon | Sept 2012- Sept 2016

· Managed multiple teams of 30+ members in a highly dynamic and Metrics Oriented environment

Identified opportunities for process improvements, implementing changes, improved team productivity by 20% without compromising on quality.
Fostered positive employee relationships through communication, coaching, training, and development
Point of contact for seller escalations and technical issues, reduced escalations by 290bps through RCA.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.

Procurement Buyer | Infosys | Jul 2011- Sept 2012

Handling the end-to-end S2P (Source to pay), RFQ's, and P2P (Procure to pay) processes which includes PO creation, matching and maintenance within SLAs set and minimum errors
Reduced Exception matching errors by 20% through data analysis and proactive outreach initiatives.
Participated in pricing negotiations with vendors, delivery schedules, warranties and other contractual issues.
Created reports on forecasts vs demand, sourcing reports, supplier performance metrics such as quality, delivery times and cost savings initiatives

Education

Master of Business Administration (Supply Chain and Operations), Pondicherry university

Bachelor of Business Administration (BBA), University of Calicut

Certifications

Project Management Professional (PMP), Project Management Institute (PMI)
Lean Six Sigma Green Belt, International Association for Six Sigma Certification (IASSC)

Skills

Process optimization: Six Sigma, Lean, Business Process Re-engineering, Quality management
Digital Transformation: Robotic Process Automation (RPA), AI & Machine Learning
Program/Project Management: PMO Management, Agile, Waterfall, Change Management, Scrum
Leadership: Team Development, Performance Management and Cross-functional Collaboration
Communication: Stakeholder Management, Influencing senior leadership, Reporting & Presentation Skills
Technical Proficiency: Data analysis, Power BI, SQL, JIRA, Python, SAP Procurement & Oracle Financial Systems

Professional Affiliations

Member of Project Management Institute (PMI)
Member of International Association for Six Sigma Certification (IASSC)

Member of Lean Enterprise Institute