Arnella Alshevskaia

Project Coordinator|
Project Manager

arnella@alshevskaia.com

Linkedin

(480)569-9358

Bellevue, WA, 98004, US

Project Coordinator with 5+ years of experience delivering technology projects across ERP CRM systems, mobile apps, online payments. Proven success managing full project lifecycles international markets, excelling in budgeting, stakeholder communication, risk mitigation, and scope management. Project lead for a custom multilingual CRM and dealer portal for Irbit Motorworks Of America, streamlining global dealership operations and customer database. Launched VTB Pay project (equal to Apple Pay). Proficient in Agile/Scrum, API/SDK integrations. Experienced in functional testing, and crafting CJMs and project documentation.

Work Experience

Project Coordinator Jun 2023 - Jun 2024

Irbit Motorworks of America | Redmond, WA

? Delivered multilingual CRM and dealer portal across global dealership network.

? Automated test-drive scheduling and partner dashboard workflows.

? Enhanced collaboration with remote dev teams and partners.

? Integrated a custom CRM platform with third-party tools including MailChimp, SquareSpace, Shopify, and Dropbox.

? Consistently delivered projects ahead of schedule, including completing a major release 2 months early.

Project Manager Oct 2021 - Apr 2023

Major National Bank

? Led development of VTB Pay, a secure contactless mobile payment platform (equal to Apple Pay).

? Delivered MVP within 6 months with full PCI DSS compliance and Agile sprint execution.

? Coordinated stakeholders, mobile/web teams, and ensured rollout for 100K+ users.

Project Manager Assistant Jan 2020 - Dec 2021

Major Telecom Company

? Managed development of a B2B ERP-based OmniChannel messaging platform using SDK and APIs for enterprise and retail clients.

? Worked directly with Meta as one of the first clients to integrate ERP-level messaging tools into CRM systems.

? Oversaw onboarding, training, automation setup, and cross-functional collaboration.

Projects

Custom International Multilingual CRM Jun 2023 - Jun 2024

Custom multilingual CRM platform for global partners and dealers of Irbit Motorworks of America.

VTB Pay Oct 2021 - Feb 2023

New digital innovative payment methodology with high level of security, comparable to Apple Pay.

OmniChannel messaging platform Aug 2020 - Sep 2021

ERP-based B2C OmniChannel messaging platform for SMS, push, and email campaigns.

Volunteer

Project Manager (Volunteer) Dec 2024 - Present

Rain City Marketing

? Managed multiple web, e-commerce, and nonprofit digital projects.

? Led distributed teams to deliver optimized WordPress and Shopify sites.

? Increased donation funnel conversion by 20% using targeted UX updates and communication.

Program knowledge: Jira, Confluence, Zapier, Oracle, SAP, HubSpot, Zoho CRM, Figma, Miro, MS Project, Microsoft Office, Google Workspace, Shopify, WordPress, SquareSpace, Trello, Slack, Mailchimp.
Key skills: Project coordination, Project planning, Stakeholder communication, Task management, Budgeting, Risk and issue mitigation, Customer Journey Mapping (CJM), Analytic skills, UX/UI Design, Quality control checks, Cross-functional team coordination, Meeting facilitation (kick-offs, status updates, retrospectives), Project documentation, Agile and Waterfall methodologies.

Education

Dubna State University Sep 2013 - Sep 2018

Bachelor of Business Informatics Business Informatics

Languages

Ossetian (Native), Russian (Fluent), English (Advanced)