An award winning, Certified Project manager and Sales Architect with more than two decades of experience and a focus on Higher Education. Winning and successfully managing leading projects across the Middle East, Africa and CIS delivering online learning to millions of students. PMP, PMOC, Prince 2 Foundation and Practitioner Certified, MSP Foundation and Practitioner Professional, MoV foundation, MoR Foundation and Practitioner.

WORK EXPERIENCE

Manager, solutions consulting

Ellucian 03/2023-Present

Working with Ellucian EMEA, middle east team, to assist in building client plans, which involves growth, adoption, and eventually successful transition to SaaS, this includes review of capabilities, ROI and defining institutional plans

Anthology/Blackboard

Senior client Project manager/program Manager

Client Experience Manager 1/2015 - 02/2023

Anthology

I started with Blackboard to manage the consulting team through the delivery of various projects and programs in the region, working with clients to solve a wide variety of business and technology challenges. Using both industry standard and cutting-edge educational technologies, developing innovative, custom solutions that extend enhance and integrate Blackboard???s enterprise products.

Also, working to assist clients in driving success from Blackboard solutions. As an expert in Blackboard products, my responsibility is to engage clients in strategic conversations regarding solution capabilities and benefits with customer constituents. Through out the time in Anthology, I have managed more than 100 accounts, assuring there are satisfied with their usage and future expansions.

Through my time as a senior client project manager, I managed more than 35 projects and programs throughout the middle east, Turkey, Azerbaijan, South Africa, and Europe

Director of Projects/PMO Manager

07/2010 - 12/2014

Secured Services Systems (SSS IT), Riyadh, KSA

Managing the day-to-day activities of projects that are under the oversight of PMO. This includes scope, contracts review, milestones, charters, goals and benefits, timelines, P&L (profit and loss), business/technical capability

Project director

01/2009 - 07/2010

Secured Services Systems (SSS IT), Riyadh, KSA

Managed projects and programs, focusing on System integrations and e-transformation projects and services

Technical Manager, Architecture & Design

01/2007 - 01/2009

Specialized Technical Services (STS), Amman, Jordan

Technical Specialest, Architecture & Design

02/2006 - 01/2007

Specialized Technical Services (STS), Amman, Jordan

Technical Manager

09/2004 - 02/2006

Global Computer Networks (GCN), Amman, Jordan

Senior Developer

09/2000 - 09/2004

Integrated Technology Group (ITG), Amman, Jordan

ACADEMIC BACKGROUND

2007 ??? Masters in Information Technology Management (ITM)

University of Sundarland

Sundarland, UK

2000 ??? Bsc. in Computer Science

Hashemite University

Jordan

LANGUAGES

Arabic

English

CERTIFICATES

Prince 2 Foundation and Practitioner ??? People Cert

MSP- Foundation and Practitioner ??? People Cert

MoV Foundation ??? People Cert

MoR- Foundation and Practitioner ??? People Cert

P3O: Foundation and Practitioner ??? People Cert

PMOC; Project management office