Carole R. Spicer

Owner, Spicer Facilitation | Certified Master Trainer and Facilitator | PMP, CSM |Keynote Speaker

7 Wagg Place, Pasadena, NL A0L 1K0 | carole@spicerfacilitation.ca | 709-640-7060

Profile

Engagement strategist, facilitator, and master trainer with 30+ years’ experience supporting government, industry, post-secondary, and community-sector organizations. Designs practical, inclusive engagement strategies that clarify purpose, map the engagement landscape (partners, knowledge-keepers, community members), and provide actionable plans, timelines, and communications guidance. Known for neutrality, confidentiality, and producing clear, decision-ready documentation.

Core Capabilities

Engagement strategy design (province-wide, multi-party environments)
Engagement landscape mapping: roles, relationships, influence, readiness, risks/mitigations
Engagement planning: methods selection, sequencing, timeline, governance, resourcing
Communications planning: messaging, outreach channels, cadence, participation supports
Synthesis & documentation: themes, findings, recommendations, decision briefs (“What We Heard”)
Virtual/hybrid design & delivery (Microsoft 365/Teams workflows)

Professional Experience

Owner & Founder, Spicer Facilitation | Newfoundland and Labrador (and virtual across Canada) | Feb 2018–Present

Leads end-to-end consulting engagements: intake, proposal, planning, engagement design, delivery, analysis, and reporting aligned to contract deliverables.
Creates facilitation/engagement plans, conducts surveys and qualitative analysis as required, and produces polished summary reports aligned to client needs.
Tools: Microsoft 365/Teams, OneDrive, Sage Accounting, Mailchimp, Canva; uses AI tools to support synthesis of qualitative input.

Earlier Roles (1992–2018)

Manager, Corporate Organizational Development, Government of Newfoundland and Labrador | Corner Brook, NL | Jul 2009 – Apr 2017
Senior Training Instructor, Bay3000 Corporate Education | Markham, ON | Feb 2007 – Jan 2009
Corporate Training Specialist, Bell Canada | Mississauga, ON | Aug 1992 – Jun 2006

Credentials

AI Micro-Credential | 2026
Global Certificate in Public Participation| 2023
Project Management Professional (PMP®) | 2010
Master Trainer | 2010
Certified Service Manager | 2014
Additional development: Planning for Effective Public Participation (2020), Techniques for Effective Public Participation (2021), Financial Management Fundamentals (2023), and more

About Carole

Carole is the founder of Spicer Facilitation and a passionate advocate for heritage preservation, lifelong learning, and community development. She serves as Chairperson of the Pasadena Heritage Society – NL and Secretary of the Pasadena Public Library Board.

Outside of work, she enjoys snowshoeing, swimming, and researching her family history. She currently resides in Pasadena, Newfoundland and Labrador with her husband Tim and their cats, Patches and Pepper.

Carole’s mission is simple: to help others find strength in their stories, lead with intention, and build meaningful connections that last.

With a commitment to continuous growth and a genuine desire to make a positive impact, Carole R. Spicer leads Spicer Facilitation in facilitating success and fostering meaningful relationships in all aspects of her life.