PROJECT / PROGRAM MANAGEMENT AND BUSINESS CONSULTANT
//Overview: More than seven years of experience in government and private sector program management, excelling in strategy development, financial control, quality monitoring, and stakeholder engagement. Proficient in project delivery, risk assessment, data analytics, and fostering strategic alliances. Proven track record of exceeding goals and optimizing resource allocation.

/Budget Control & Planning / Economic Development / Brand Management / Business Intelligence Tools Risk Assessment – Data Analytics / Reporting & Metrics – Predictive & Agile Methodologies – Logistics Media Campaign – Program Instructor & Training Sessions – Federal Compliance / Team Leadership
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/PROFESSIONAL EXPERIENCE
/HISPANIC FEDERATION
/Program Manager, Economic Development May 2022 – present
/• Established and maintained strong relationships with stakeholders, including sponsors, participants, team members, and external partners, fostering collaboration and elevating projects outcomes.
/• Successfully managed the entire project lifecycle for five concurrent projects spanning business development, agriculture, and tax credits benefit accessibility, ensuring seamless execution and delivery of established timelines and objectives.
/• Expertly managed portfolio budgets of $700K, consistently delivering programs under budget through strategic resource allocation.
/• Utilized advanced monitoring visualization tools (dashboards) to track Economic Development programs milestones, quality metrics and enhance decision-making for project performance optimization.
/• Led the successful execution of a multiyear tax credits program financed with Federal ARPA funds, overseeing multifaceted communications and tax-filing efforts. This initiative, in partnership with eight community-based organizations, established 15 tax-filing centers island-wide, facilitating access to EITC & CTC tax credits to 3,350 households and $8.2M in tax credits claimed.
/• Conducted internal research and data analysis to identify distress among Puerto Rico's small farmers and market gaps, leading to actionable strategies for improvement and the launch of a business and digital literacy education program that impact 200 farmers in rural communities alongside the island.
/• Led the planning phase of a federal awarded energy education program sponsored by the U.S. Department of Energy. Phase incorporate the use of multiple project management tools: Project Charter, WBS, Gantt Chart, Communication Plan, Stakeholder Analysis Matrix, Risk Assessment, etc.
/• Co-led the coordination and implementation of a cash distribution federal aid program for farm workers on the Caribbean region, working cooperatively with communities’ leaders and organization in St. Thomas, St. Croix and Puerto Rico islands.
/• Developed a comprehensive programmatic implementation guideline for H.F. Puerto Rico office, establishing ideal framework for project execution and filling. Additionally, conducted training sessions to equip team members with proficient project management concepts and methodologies.

/MERCY CORPS
/Program Officer / Acting Program Manager January 2020 – May 2022
/• Developed and executed a comprehensive Earthquake Emergency Response Plan for small businesses, ensuring readiness and resilience in the face of natural disasters.
/• Devised the COVID-19 relief project with $350K in preloaded debit cards for household financial support.
/• Managed an overall programs budget of $900K and $285K in vendor contracts.
/• Regularly communicated project updates and progress reports to stakeholders, ensuring transparency and alignment with project objectives.
/• Conducted risk assessments and implemented mitigation strategies, resulting in reduced project vulnerabilities.
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/PROFESSIONAL EXPERIENCE

MERCY CORPS
/Business Development Project Officer May – December 2019
/• Contributed to the development and successful submission of four grant proposals, resulting in the approval of three grants totaling $15 million in federal funding.
/• Spearheaded cross-functional project teams, ensuring alignment with strategic objectives and optimizing resource utilization.
/• Collaborated with a team of two direct reports to provide technical assistance to 50 small & medium size businesses. This support included implementing consultancy of financial and management best practices, which contributed to a substantial revenue growth estimating $4.7 million.
/• Designed and conducted comprehensive business development training curriculum, empowering businesses to enhance operations, scale up, and navigate economic challenges effectively.
/• Conducted performance reviews on direct reports team members.
/• Implemented a change management framework to enhance project flexibility and adaptability.

/INPRENDE LLC
/Business Project Coordinator April 2017 – May 2019
/• Supported the “Puerto Rico Emprende Academy” program, impacting 35 entrepreneurs with business development initiatives, including operational, financial, and market evaluations.
/• Coordinate the “AgroInprende” program implementation, assisting 50 agrobusinesses with technology and business strategies technical support for sustainable operational optimization.
/• Provide entrepreneurs with technical support on market analysis, business planning and development coordination, resulting in the incubation of 5 small businesses.
/• Incorporate an internal project management structure using predictive methodology.
/• Collaborated with external partners to secure additional funding for projects, expanding program reach and impact.
/• Streamlined project documentation and knowledge sharing, improving organizational learning and future project planning.

/EDUCATION
/Polytechnic University, Puerto Rico – Master of Business Administration, International Enterprise Management
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/Polytechnic University, Puerto Rico – Bachelor of Business Administration, Marketing
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/Licenses:
/PMP® (Project Management Institute)
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/Certifications:
/- Data Analytics (Cornell University)
/- Google Project Management (Google)
/- Project Management for Professional Development (APMG International)
/- Entrepreneurial Mentoring (Thunderbird School of Global Management)
/- Building A Resilient Business (George Manson University)
/- Market Systems Development for Employment (Mercy Corps)

- Gender, Equality, Disability and Social Inclusion (GEDSI) Champion (Mercy Corps)
/- Professional Grant Development Training (Grant Training Center)
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/ADDITIONAL INFORMATION
/Technology: Power BI, MS Excel, MS Project, MS Word, MS PowerPoint, Trello, Asana, Zoom, and Teams
/Languages: English-Proficient | Spanish-Fluent