DONALD E. PUMP

FEDERAL OPERATIONS | PROJECT & PROGRAM MANAGEMENT | QA/QC | HUMAN PERFORMANCE SYSTEMS

PROFESSIONAL SUMMARY

Operationally focused project, program, and operations professional with experience across DoD, federal contracting, logistics, quality control, construction support, human performance service delivery, and private-sector business operations. Former U.S. Marine Corps Captain and Operations Officer with a background in SOW/PWS execution, task order support, operational reporting, SOP development, risk management, field coordination, stakeholder communication, expeditionary logistics, and supply chain operations. Combines government contract support, Lean Six Sigma process improvement, construction quality/compliance exposure, human performance leadership, and entrepreneurial business development experience to build scalable systems, improve execution, and align operational objectives with mission requirements.

CORE COMPETENCIES

Project & Program Management

Government Contract Support

Task Order Operations

SOW/PWS Tracking

QA/QC Documentation

Project Controls

RFIs/Submittals

SharePoint Document Control

Operational Planning

Resource Allocation

Risk Registers

Stakeholder Coordination

Lean Six Sigma / DMAIC

Root Cause Analysis

SOP Development

Corrective Action Tracking

Supply Chain Management

Procurement Coordination

Asset Accountability

Warehousing / Distribution

Human Performance Systems

Training Systems Development

Performance Technology

Business Development

CERTIFICATIONS & PROFESSIONAL EDUCATION

• Lean Six Sigma Black Belt III - Council for Six Sigma Certification

• Certified ScrumMaster (CSM) - Scrum Alliance

• Contracting Officer Representative / FAC-COR - Defense Acquisition University

• U.S. Army Corps of Engineers Construction Quality Management for Contractors

• OSHA 30-Hour General Industry

• ECATTS Environmental Compliance Training - Hawaii contractors, hazardous materials, hazardous waste, POL, spill response, solid waste, recycling, air quality, asbestos, drinking water, natural/cultural resources, pollution prevention, building construction/demolition/renovation, and project manager

• Procore Construction Management Professional Certificate

• Certified Strength and Conditioning Specialist with Distinction (CSCS,*D) - NSCA

• Registered Strength and Conditioning Coach with Distinction (RSCC,*D) - NSCA

• Tactical Strength and Conditioning Facilitator (TSAC-F) - NSCA

• Registered Clinical Exercise Physiologist (ACSM-CEP), NPI 1376187740

• Diplomate, American College of Lifestyle Medicine (DipACLM)

• Harvard Medical School - Lifestyle Medicine: Nutrition and the Metabolic Syndrome

• Pulmonary Rehabilitation Certificate - American Association of Cardiovascular and Pulmonary Rehabilitation

• Clinical Cancer Exercise Specialist (CCES-1) - University of Northern Colorado

• Basic Life Support (CPR/AED) - American Heart Association

PROFESSIONAL EXPERIENCE

TEAM LEAD / HUMAN PERFORMANCE SERVICES

Serco North America | Hawaii | 2025-Present

Lead daily operational coordination for a brigade-level human performance support program serving approximately 3,000 Soldiers across multiple tactical units.
Coordinate service delivery, scheduling, resource allocation, facility usage, staff support, and operational workflows to align services with mission requirements, training calendars, and readiness objectives.
Develop SOPs, operational workflows, scheduling systems, resource management processes, and accountability procedures to improve consistency, personnel utilization, equipment allocation, and facility operations.
Serve as liaison between unit leadership, interdisciplinary staff, site personnel, and operational stakeholders; prepare reports, briefings, stakeholder updates, and planning products for leadership decision-making.
Provide mentorship, quality assurance oversight, and process-improvement support while identifying operational gaps and recommending corrective actions.

SENIOR QUALITY CONTROL MANAGER / SERVICES CONTRACTS

DAWSON / Dawson Aktarius | Honolulu, HI | Jan 2024-Dec 2024

Supported NOAA, NAVFAC, Schofield Barracks Cemetery Memorial Contract, RCO Hawaii, and Ford Island Bridge Maintenance Contract work through SOW tracking, submittals, RFIs, SharePoint document control, PMO reports, site visit requests, daily project reports, EM-385 documentation, ESH compliance, materials/equipment coordination, and task order compliance.
Managed quality control and compliance support for government contract operations involving facility maintenance, bridge maintenance, environmental compliance, and construction-related work.
Conducted inspections, audits, field assessments, and documentation reviews to verify contract requirements, safety expectations, environmental standards, and performance objectives.
Coordinated with project management teams, site personnel, subcontractors, and government stakeholders to support issue resolution, corrective action tracking, and service delivery improvement.
Developed and standardized quality control procedures, analyzed quality metrics and performance trends, and recommended corrective actions to strengthen operational consistency.

PROJECT MANAGEMENT CONSULTANT / OWNER

Innovative Executive Consulting, LLC | Honolulu, HI | 2023-Present

Provide project management, process improvement, operational analysis, and training support for organizations seeking improved performance, readiness, compliance, and operational execution.
Develop project charters, SOPs, process maps, risk registers, stakeholder matrices, communication plans, dashboards, and Lean Six Sigma improvement tools.
Applied DMAIC methodology to federal operations and maintenance concepts, including work order cycle time, cost variance, preventive maintenance, asset management, CMMS utilization, scope control, and compliance tracking.
Created project-control tools, including Requirements Traceability Matrices, RACI matrices, scope change assessment tools, corrective action trackers, control plans, and audit/sustainment plans.

PRIVATE PRACTICE / HUMAN PERFORMANCE BUSINESS OWNER

Don Pump Performance, LLC / Health Science Solutions DBA / American Tactical Development DBA | Hawaii | 2013-2025

Founded and managed independent private-practice and tactical human performance business lines serving military personnel, federal law enforcement personnel, tactical professionals, and high-performance athletes.
Operated multiple branded service lines and marketing strategies to reach distinct populations, including health science services, tactical performance consulting, and athletic performance development.
Directed end-to-end operations, including project planning, scheduling, budgeting, resource allocation, stakeholder coordination, marketing, client acquisition, website development, content publication, and operational reporting.
Provided health consulting, lifestyle medicine, human performance optimization, exercise prescription, sleep and recovery coaching, chronic disease prevention support, and individualized performance programming.
Served high-performance populations including UFC, ONE FC, Bellator, NFL, U.S. Army SOF, MARSOC, U.S. Olympic Team members, NCAA Division I athletes, and veteran athletes.

OFFICIAL BRAND AMBASSADOR & DISTRIBUTOR

Polar Electro Inc. | Performance Technology & Business Development | 2013-2023

Served as an official brand ambassador and distributor for Polar Electro performance monitoring systems and heart-rate technology solutions.
Led product integration, education, and performance technology implementation across tactical, collegiate, fitness, and athletic performance environments.
Supported business development, client acquisition, strategic partnership growth, and performance technology adoption.

ADJUNCT LECTURER - ANATOMY & PHYSIOLOGY

Kapiolani Community College / University of Hawaii System | Honolulu, HI | 2018-Present

Deliver undergraduate instruction in anatomy, physiology, and applied human performance topics for diverse student populations.
Develop course materials, assessments, laboratory activities, case-based learning, and instructional products aligned with academic learning outcomes.
Translate complex neuromuscular, cardiorespiratory, endocrine, and physiological systems into applied relevance for healthcare, rehabilitation, tactical, and performance-focused students.
Support curriculum development, student mentoring, instructional quality, academic planning, and applied projects related to performance optimization and health outcomes.

OPERATIONS OFFICER / PRIMARY STAFF OFFICER

United States Marine Corps | Headquarters Battalion, Marine Corps Base Hawaii | 2010-2013

Directed battalion-level operational planning, training coordination, readiness management, reporting, and daily operations supporting installation-wide mission requirements.
Developed operational reports, risk assessments, training plans, command briefings, coordination products, and short-suspense deliverables to support leadership decision-making.
Coordinated cross-functional operations involving personnel, logistics, facilities, schedules, equipment, training calendars, and interdepartmental support requirements.
Led planning and logistical coordination for high-visibility executive support missions, including Vice President of the United States visit support aboard Marine Corps Base Hawaii.
Integrated performance-based metrics, injury-prevention considerations, and readiness support into training and operational planning.

SUPPLY OFFICER / STAFF OFFICER

United States Marine Corps | MARFORPAC / 1st Battalion, 8th Marines | Camp Smith, HI; Camp Lejeune, NC; Iraq | 2005-2010

Managed logistics, procurement, supply chain operations, transportation coordination, and sustainment support for Marine Corps units in garrison and combat environments.
Oversaw asset portfolios valued at approximately $20M-$22M while coordinating procurement, storage, distribution, accountability, and mission support.
Led 15-person teams responsible for acquisition, inventory control, warehousing, distribution, tactical equipment support, field logistics operations, and operational updates.
Directed warehouse and storage improvement initiatives involving 15,751 square feet of space and approximately $16M in operational assets.
Supported infrastructure retrofit and transition projects involving 20,000-26,500 square foot compounds while maintaining asset accountability, logistics continuity, and mission closure.

MARITIME OPERATIONS / BOATSWAIN'S MATE 3RD CLASS

U.S. Coast Guard Activities New York | 2002-2005

Conducted maritime law enforcement, navigation, operational readiness, search and rescue, force protection, and small-boat operations supporting Homeland Security objectives in New York Harbor and connecting waterways.
Supported crew training, operational inspections, watchstanding, and dynamic maritime response missions in a high-traffic port environment.

SELECTED PROJECT EXPERIENCE

Project

Consolidated Scope / Outcome- Government O&M Work Order Cycle Time and Cost Variance Improvement Project

Applied DMAIC methodology to evaluate work order inefficiencies, cost variance, access delays, scope issues, CMMS closeout gaps, and QA documentation weaknesses. Developed SOPs, control charts, pre-work order cost estimation checklists, scope validation processes, and audit/sustainment plans.

Pacific Naval Infrastructure Compliance and Scope Control Project

Developed a Lean Six Sigma Master Black Belt-level project model addressing scope control, requirements traceability, preventive maintenance, regulatory compliance, environmental/safety tracking, and project execution risk across Pacific naval infrastructure concepts.

Business Practice Organization and Marketing Build-Out, 2013-2023

Built and operated multiple business lines and marketing identities, including SPEED Fitness, Midline Fitness, Don Pump Enterprises, Don Pump Performance, Health Science Solutions, and American Tactical Development. Developed four separate websites, tailored marketing campaigns, published content in STACK Magazine, and maintained annual profitability.

Vice Presidential Logistics Support Project, 2013

Coordinated logistic support, strategic planning, collaboration with security elements, and detailed execution for a high-visibility executive appointment aboard Marine Corps Base Hawaii.

Warehouse and Long-Term Storage Improvement Project, 2010

Led a 10-person team to improve warehousing and long-term storage capabilities for Marine Forces Pacific Command, managing 15,751 square feet of storage space and approximately $16M in material resources.

Humanitarian Response Logistical Support Project, 2011

Supported Operation Tomodachi through rapid logistical assessments, dynamic response coordination, resource synchronization, and collaboration with USAID-related agencies to assist civilian authorities.

Combat Infrastructure Retrofit and Asset Withdrawal Support, 2007-2009

Supported infrastructure retrofit and transition operations involving 20,000-26,500 square foot compounds while managing $20M-$22M asset portfolios under expeditionary and combat operating conditions.

Regulated Procurement Projects, 2006

Led procurement projects in coordination with USMC contracting personnel for weapon retention systems, tactical illumination devices, and personal protective equipment totaling approximately $525K across mission-essential acquisitions.

EXECUTIVE / VOLUNTEER LEADERSHIP

National Strength and Conditioning Association | Hawaii | 2013-2023

Served as Hawaii State Director, leading statewide professional development initiatives, continuing education events, and stakeholder engagement across tactical, clinical, collegiate, and athletic sectors.
Provided strategic leadership as a member of the Hawaii State Advisory Board, supporting organizational planning, educational outreach, certification alignment, and chapter growth.
Co-founded the NSCA Combat Sports Special Interest Group and served as an approved CEU provider delivering workshops on tactical performance, return-to-duty strategies, and data-driven athlete monitoring.

Project Management Institute (PMI) | 2022-2024

Served on the Strategic Planning Committee supporting organizational development, long-term planning, and member engagement.
Served as Director of Marketing, leading outreach, event promotion, professional branding, and stakeholder communication strategies.
Served as Vice President of Finance, supporting budgeting, financial oversight, operational planning, and fiscal accountability for chapter operations.

UNIVERSITY EDUCATION & ACADEMIC CREDENTIALS

Construction Project Management Certificate - Columbia Engineering / Columbia University | 2026
Organizational Leadership Certificate - Northwestern University / Kellogg School of Management | 2026
Graduate Certificate, Project Management - Boston University Metropolitan College | 2023
Master of Science, Kinesiology and Performance Science - University of Texas Rio Grande Valley | 2018
Bachelor of Science, Exercise Science and Human Performance - Sacred Heart University | 2003

PUBLICATIONS & PRESENTATIONS

Pump, D. (2018). The Relationship between the Distance of an External Focus of Attention and Lower Body Power in Rugby Athletes [master's thesis, The University of Texas Rio Grande Valley]. Scholar Works @ UTRGV.
National Strength and Conditioning Association Hawaii State Clinic: Endurance considerations - training general population clients with endurance-focused programming.
University of Hawaii at Manoa, Department of Kinesiology and Rehabilitation Science, KRS 489: Program Design in Strength and Conditioning - exercise technique: a movement-based approach to performance coaching.
Published applied performance content in STACK Magazine.

TECHNICAL SKILLS

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