NextEra Energy

Employee Experience Specialist

Mar 2023 - Present

Responsible for optimizing the employee experience and enhancing adoption of HR products and services.

NextEra Energy

Business Transformation Analyst

Aug 2022 - Mar 2023 ?? 8 mos

Engage stakeholders and perform change management for technical releases and process improvements.

Sylvester Comprehensive Cancer Center

Project Manager - Satellite Operations

Feb 2021 - Aug 2022 ?? 1 yr 7 mos

Project manager for satellite operations & administration, reporting to AVP of Operations & Recruitment.

Sandow, Internal Applications Manager: Jan 2019 ??? Present

Role: Acting project manager and subject matter expert for internal tools and business processes.

Accomplishments:

??? Balanced scope, time, and cost to transition entire company (350+ users) to new internal helpdesk.

??? Elicited requirements and developed project charter to migrate brands from legacy to new CRM.

??? Minimized 30% of virtual risks by leading the I.T. team to rollout multi-factor authentication software.

??? Collaborated with top executives to encourage user adoption of corporate intranet for diversity initiative.

??? Reassessed standing vendor contracts that resulted in over $60,000 cost savings in 2020.

Sandow, Internal Applications Administrator: Jan 2016 ??? Jan 2019

Role: Solutions architect using customizable web applications to streamline and automate workflows.

Accomplishments:

??? Enabled sales teams to meet 95% of targeted KPIs by designing dynamic dashboards and reports.

??? Built annual revenue forecasting models for leadership along with the accounting and finance teams.

??? Created custom tools to track HR applicants, employee management, and on/offboarding processes.

??? Streamlined 8+ hours of manual processes by templating standard contracts and moving online.

??? Constructed formalized training plans for all new hires to learn internal tools and business workflows.

Sandow, Special Projects Coordinator: Jan 2015 ??? Jan 2016

Role: Capitalizing on corporate business opportunities through in-depth analysis and teamwork.

Accomplishments:

??? Managed 20+ internal employees to execute quality assurance for a new website launch.

??? Reduced contractual turnover by 40% by creating a contract monitoring database.

??? Executed VLOOKUPs and pivot tables in Microsoft Excel to construct curated lists.

??? Increased audience development by establishing an inventory of collateral products.

??? Translated end-user experiences into functional use-cases for the executive team.