As a Strategic Programs Manager with 13+ years of experience, I lead cross-functional initiatives that drive operational excellence across Finance, HR, Legal, Customer Service, Marketing, Sales Ops, and Strategic Planning. My leadership style is grounded in clarity, collaboration, and accountability - empowering teams to deliver results aligned with strategic goals.

I’ve consistently led high-impact transformations, including:

Operational Leadership: Directed an ERP overhaul that reduced payment delays from 280 to 30 days and unlocked R$1M in revenue.
Process Optimization: Spearheaded automation and re-engineering efforts, achieving 35% cost savings and streamlining workflows across CRM, BI, and SharePoint.
Strategic HR Leadership: Transformed HR operations; negotiating with unions, implementing inclusive benefits, and launching evaluation systems - resulting in 30% higher employee satisfaction and 20% cost reduction.
Vendor & Stakeholder Management: Built and managed 40+ vendor relationships for Brazil operations, introducing KPIs to ensure procurement quality and efficiency.
Data-Driven Decision Making: Leveraged market and customer insights to boost sales by $400K.
Project Leadership: Oversaw a high-value construction project, delivering R$500K in savings.

I’m deeply committed to continuous learning and adaptive leadership, regularly engaging in training to stay ahead of industry trends and foster innovation. My ability to unite diverse teams, navigate complexity, and deliver measurable impact has earned trust and recognition across all levels of the organization.