George A. Delaney, Jr., CISSP, CISM, DoD CEA, ITIL v4, CPHIMS, Azure Fundamentals

Leesburg, VA 20175 | 210.912.8325 | george.delaney.jr@email.com | linkedin.com/in/georgedelaney

Information Technology | Service Delivery | Strategic Project Management

Strategic and results-driven IT Executive with a successful track record in defining and implementing comprehensive operational strategies from launch to scale that streamline efficiency, maximize profits, and ensure optimal patient services. Expert critical thinker with an extensive military background that allows for deliberative analysis and well-informed decision making within agile environments. A dynamic leader capable of directing complex technical operations, fostering key relationships across all levels of an organization, and aligning resources to achieve performance excellence. SECRET CLEARANCE.

CERTIFICATIONS

Certified MicroSoft Azure Cloud Fundamentals

Certified Information Systems Security Professional (CISSP), #483473, expires 2024

Certified Information Security Manager (CISM), #2158402, expires 2024

DoD Architecture Framework (DoDAF) Federal Enterprise Architecture Certification (CEA)

ITILL v4, IT Service Management, #9980097640449700, expires N/A

Microsoft Certified: Azure Fundamentals, expires N/A

CompTIA: Security+, Network+, A+, #COMP001020658047, expires Apr 2023

Certified Professional in Healthcare Management Systems (CPHIMS), #00700053248, expires Feb 2023

PROFESSIONAL EXPERIENCE

Chief Technology Officer ??? Defense Health, Peraton (Previously Perspecta) Herndon, VA 2020 ??? 2023

Led 20 direct reports in all technical aspects of service, including delivering complex project solutions, application UI, and workflow design as well as configuration, implementation, and completion of key deliverables. Provided technical oversight to teams of consultants and developers to exceed customer satisfaction by 14% and achieve a 94% rating.

??? Oversaw 400+ people on the Defense Health???s Senior Leadership team and provided guidance on technical, quality, and ITIL processes to ensure delivery improvement and customer excellence

??? Managed standard processes, practices, and KPIs of the Enterprise IT Service Management model (ServiceNow) to certify outstanding service, medical application, and desk support to 247K military medical treatment facilities globally

??? Integrated a Robotic Processing Automation process for Cerner to capture daily KPIs reporting for 21 sites, resulting in an 80% improved processing time; reduced manual efforts, human errors, and report generation time

The United States Air Force | Various Locations 2000 - 2020

Chief Information Officer (CIO) Air Force Medical Support Agency, Falls Church, VA 2017 ??? 2020

/ Chief Technology Officer (CTO):

Directed all technical operations for 76 Medical Treatment Facilities with 752 IT professionals and 9.6M patients. Devised and implemented tactical operational strategies to streamline daily operations while promoting quality healthcare services and patient care with a $45M IM/IT portfolio. Provided technical oversight and advisory services to eight departments worldwide concerning the lifecycle of clinical and business systems to ensure efficient operations.

??? Spearheaded the $4.5M risk management framework support effort that aimed to fill cyber gaps and improve cyber posture for Information Systems Security Managers (ISSM) across 30+ sites

??? Addressed Capitol Hill concerns of Department of Defense Inspector General issues, leading corrective action plans, decreased Protected Health Information risks, and ensuring all findings were quickly resolved

??? Coordinated and facilitated the Defense Health Information Technology Symposium to promote the Air Force agenda,

procure funding, and ensuring award recognition from the CIO amongst one thousand IT professionals

Chief of Operations (COO): Wright-Patterson Medical Center, Dayton, OH 2016 ??? 2017

Oversaw all healthcare service operations of 600 professionals and ensured optimal patient care services for 37K beneficiaries. Devised and executed operational strategies to successfully deliver 261K outpatient visits annually with a $45M budget.

??? Cultivated a Veterans Administration partnership which expanded access to the VA program and increased specialty care visits by 12% for 2K outpatient encounters which totaled $1M in VA reimbursements

??? Orchestrated all of the hospital???s medical services, valued at $5.5M, including over 100K visits; reduced private-sector care by 7% which supported 900 admissions worth $6.5M

??? Successfully filled the critical Factor Chief/Source Selection Evaluation Board Chair role alongside a team of four; propelled hospital to be recognized with a $7.5M IT multi-services award for due diligence

Chief Information Officer (CIO) Wright-Patterson Medical Center, Dayton, OH 2015 ??? 2016

/ Information Systems Security Officer (ISSO):

Collaborated cross-functionally with a leadership team of 34 in devising and implementing strategies to provide systems development for 2.2K staff and 58K beneficiaries. Integrated system operations for 12 medical functional areas and 19 support contracts valued at $2.4M.

??? Cut research hours with the Health Information Exchange pilot by more than 600 hours while expanding care continuity for a healthy population of 58K

??? Successfully led the $4M Wi-Fi upgrade project that consisted of 356 access points and 464 network drops across seven buildings with 2.2K users; increased mobile coverage by 30%

??? Centralized dental imaging for 225 clinics, 180 servers, 3K devices, 1M patients, and 11M images; improved system response time by 25%

Chief of Operations (COO) : Enterprise Architecture Branch, Falls Church, VA 2013 ??? 2015

Served as an IT Architect for the 47-employee branch and administered a $10M annual operational budget. Worked directly with a team of Chief Information Officers and offered guidance on the technical, functional, programmatic, and budgetary evaluations of current and planned IM / IT programs.

??? Oversaw support for 66 open enrollment programs, garnering $250M for the first time every program submitted program architecture

??? Conducted government accountability maturity assessment, measuring 59 core elements, identifying the organization???s progress, and providing an architecture road map to fill critical gaps

??? Updated Military Health System???s core data set for 96 systems, providing greater context into data, improving the ability to analyze the IM / IT portfolio, and develop IT modernization plans

Chief, Enterprise Architecture: Air Force Medical Support Agency, Falls Church, VA 2012 ??? 2013

Health IT Architect for 12-person division, advising Surgeon General, Chief Information Officers, and Military Health System on strategic, operational, modernizing, and programmatic policies and procedures. Administered the operation budget of $5.9M.

??? Secured $1B for 92 Defense Business Systems through developing 1.1K enterprise architecture viewpoints for nine Department of Defense and Congressional Agencies

??? Created 10 business process modeling views to document patient care processes for 9.6 million beneficiaries and congeal Tri-Service Workflow

??? Led Army / Navy / Air Force Transition Assistance Program analysis, identifying 839 legacy system interfaces and solidifying new Electronic Health Record requirements

EDUCATION

John Hopkins University, Master???s Degree in Artificial Intelligence Candidate, Dec 2025

Southern Illinois University, Bachelor of Science in Healthcare Administration

Central Texas College, General Studies

Massachusetts Institute of Technology, Data Monetization Strategy: Creating Value Through Data

Massachusetts Institute of Technology Massachusetts Institute of Technology, Beyond Smart Cities: Emerging Design and Technology Certificate

Massachusetts Institute of Technology, Internet of Things: Business Implications and Opportunities Certificate

Massachusetts Institute of Technology, Artificial Intelligence: Implications for Business Strategy Certificate

ADDITIONAL AREAS OF EXPERTISE

Leadership???Project & Portfolio Management | Stakeholder Management | Strategic IT Planning | Team Management |

Training & Development | Relationship Building | User Satisfaction | Cross-Functional Collaboration & Communication

Professional Training???Defense Acquisition Workforce Improvement Act (DAWIA) Level I IT Certification, coursework | Planning, Programming, Budgeting, & Execution (PPBE), Financial Framework