Glenn J. Chundrlek, PMP, PMI-ACP

243 Brandenburg Drive | Loveland, OH 45140

Cell: (513) 205-0789 | Email: Glenn.Chundrlek@gmail.com

Professional Summary

Project Management Professional with over 15 years of experience in IT infrastructure, Agile methodologies, and business intelligence. Proven expertise in leading cross-functional teams, optimizing processes, and delivering high-impact projects in complex environments. Adept in both traditional and Agile project management frameworks with a strong foundation in technology and client-focused solutions.

Certifications

• PMI Project Management Professional (PMP) – 2008

• PMI Agile Certified Practitioner (PMI-ACP) – 2023

• ITIL v.3 Foundation Certification – 2010

• Professional Scrum Master – 2019

Technical Skills

• Project Management Tools: Jira, Confluence, MS Project, Smartsheet

• Agile & Scrum Frameworks: Sprint Planning, Backlog Grooming, Retrospectives

• Software & Infrastructure: Office 365, Azure, Telephony Systems

• Operating Systems: Windows, Linux, UNIX

• Compliance Standards: HIPAA, ITIL, FERPA, SOX

Professional Experience

Project Management Specialist 1 | Miami University | February 2020 – June 2025

• Delivered multiple infrastructure and business intelligence projects, focusing on enhancing IT and A/V infrastructure for key facilities, including the Clinical Health Sciences Building.

• Acted as Scrum Master for software development and BI teams, ensuring alignment with Agile principles and optimizing workflows.

• Provided training and mentoring to Miami students and staff.

• Created and managed Jira boards, tracking project progress, and facilitating effective team communication.

Scrum Master | Alchemy (a P&G company) | February 2019 – June 2019

• Led an IoT project for Oral-B, driving the development of a cohesive Internet of Things platform for consumer products.

• Established Jira boards and Confluence documentation sites to support project transparency and knowledge sharing.

• Recommended improvements to process efficiencies, significantly reducing project turnaround times.

Project Manager | Kroger Technology | October 2017 – February 2019

• Led a major telephony infrastructure upgrade project across 500+ store locations, modernizing customer support systems.

• Implemented a centralized Interactive Voice Response (IVR) system to streamline customer interactions, significantly enhancing customer experience and reducing call resolution times.

• Managed project risks, oversaw all project phases, and ensured compliance with product development standards.

Project Manager | TekSystems at Hewlett-Packard Enterprise | November 2013 – February 2016

• Managed global telephony infrastructure upgrade projects for Procter & Gamble, involving procurement, installation, and configuration of updated systems for manufacturing facilities across Europe, Japan, and North America.

• Led the migration of Procter & Gamble to Microsoft Azure and Office 365, reducing data center footprint while ensuring system availability, data integrity, and security.

• Coordinated efforts across cross-functional teams to ensure timely project completion, compliance with standards, and alignment with strategic goals.

• Provided training and mentoring as part of the Global PMO Training Committee.

Project Manager | Federal Home Loan Bank Cincinnati | February 2013 – July 2013

• Responsible for all aspects of Infrastructure and Application upgrades for a Lawson General Ledger project.

• Coordinated efforts of external contractors and in-house software development team.

• Created test plans and use cases to fully test application and functionality.

Project Manager | Cincinnati Bell Technology Solutions | July 2012 – January 2013

• Responsible for providing server and operating system status information as part of a server remediation project for a regional hospital group.

• Developed server and operating system remediation guidelines and cost information.

• Reviewed security policies, Access Control lists, and security logs to maintain HIPPA compliance.

Project Manager | Atos IT Solutions | March 2008 – July 2012

• Managed global Service Desk projects for various clients including Siemens, Nike, and Coca-Cola, involving procurement and configuration of telephony systems and hiring and training agents for contact center facilities across Europe, India, and North America.

• Led the North American team involved in the physical and logical separation of systems between the former Siemens IT Services and Siemens AG.

• Coordinated efforts across cross-functional teams to ensure timely project completion, compliance with standards, and alignment with strategic goals.

• Managed North American Operations of Global Microsoft Project Server implementation.

Education

Bachelor of Science – Electronics Engineering Technology

ITT Technical Institute, Indianapolis, IN

Professional Affiliations

• Member, Project Management Institute (PMI)