Summary

19+ years of experience of senior-level leadership???spanning IT infrastructure, IT Security, communication and network management, system operations, Project management, service management, and disaster recovery. Strong negotiation skills by constantly interfacing with strategic vendors and Business Partners. Experienced & Technology driven executive with demonstrated success defining Strategy, planning, architect & implementing enterprise-wide Global initiatives in area of Network, Telecom, IT Security, Data Center, IT Infrastructure and its Governance. Being an SME in multiple technologies, gives edge for strategic decisions and value adds in selection of best fit IT Security & Infrastructure meeting Organization & Business requirement, optimizing CAPEX/OPEX and ROI. Worked at decision making positions, reported to Senior Management & Top executive???s. Maintained SLAs, CSATs, Audit, & Organization Security scores with success stories of Project retention and conversion of multiple business leads to closed opportunities. Presales participation for multiple RFP/RFI responses and meeting with multiple Customers for converting them into Business.

Work Experience ??? Total 19+ Years ( Refer to Work Experience Section for Details )

Duration

Yrs

Company

Role

Responsible for

Sept 23 ??? Till Date

0.10

Orange Business Services India Technology Pvt. Ltd.

Operations Manager - Security

Manager for Global SOC services (Security), responsible for managing 11 projects across multiple regions & AWS / Azure Cloud solution for different sites. (AMER , EMEA, APAC)

Managing a SOC team of 35 people as a direct reportees.

Technologies includes Fortinet, Checkpoint, Palo Alto, Huawei, Cisco ASA Firewalls, Cisco ISE, Pulse Secure VPN, F5 Load Balancer, Cisco FTD & FMC. Qualys for VAPT, Nagios, SolarWinds, SNOW, Ocean, Splunk, Rapid7, Fore scout.

Responsible for IT Security planning, budgeting, Global SOC Operations, program management, vendor & contract management for all regions.

Apr 21 ??? Sept 23

2.6

Capgemini Technology India services Ltd

Information Security Manager

Manager for SOC services (Security), responsible for managing AMFAM Security & LAN/WAN, Cloud solution for different sites.

Managing NOC (19 ) & SOC team of 6 people.

Heading IT Security, & Change Management Board, responsible for IT Security planning, budgeting, Global SOC Operations, project/program management, vendor & contract management for North America.

Jul 15 ??? Apr 21

5.9

AT&T Global Network Services India Private Limited

Technology Specialist Project Management

Technology Transition & Project/Program Management for North America, Latin America & EMEA regions ensuring implementation, planning and Governance Network, Data Center, IT Security implementation, technology redundancy & high uptime as per business needs and timelines.

Sept 14 ??? Jul 15

0.11

TCS Ltd

Associate Consultant, IT

Associate Consultant ??? Network Security - Managing Global NOC with 25 team members delivering End to End IT Infrastructure, Data Center, IT Operation Management, Network, Security, Backup, Vendor Mgmt; Change/Problem Mgmt., & IT Governance for NA, LATAM, EMEA & APAC Sites.

May 11 ??? Sept 14

3.5

Infosys BPO Limited

Technology Analyst

Technology Analyst (Assistant Manager) ??? Network Security ??? Integration for 43 clients. Awarded as individual contributor for building Network/security setup of IBPO2 at Phase 2 location Pune.

KPI:- Level 4 Support to All SI , BFSI Customers ,project implementation ,build and post operation Break fix Support for Major incidents . Handling PCI DSS Audits standard for Firewall policies review for all customers, ISO 27001. Managing team of offshore team of 15 people.

Data Centre IT Infrastructure Project Mgmt; Network Mgmt.; IT Security, Governance & Operations Management, Audits.

May 09 ??? May 11

2.0

Net Connect Global Private Limited

Network Security Administrator ??? TL (Vodafone DC)

IT Infrastructure & Operation management, network uptime, IT Security, Server Management, end user mgmt. for Unit & Warehouse

Feb 07 ??? Apr 09

2.2

CBT Infotech Private Ltd

Network Engineer (Vodafone DC)

System Administration & end to end IT management, Network, Server, Backup, IT Security Compliance, Audits

Mar 05 ??? Jan 07

1.11

Blue Empire Group

Facility Management Engineer

Core Competence

?? Strategic Planning, Program, & Project Management

?? Network, IT Security, Telcom, Application, Data Centre Architect

?? Network & IT Security audit Compliance

?? CAPEX/OPEX, Budgeting and Cost Optimization

?? Resource Planning & Team Building

?? Change, Incident, Problem, & Risk Management, IT Governance

?? Disaster Recovery & BCP planning

?? Vendor management & Contract negotiations

Project Competency ???

PMP with Project Management Specialization, Prince 2 Practitioner Certified, Six Sigma Green Black Belt trained, & Scrum Agile trained professional. Delivered high visibility technology projects & Program ensuring focused attention of all the stakeholders to project risks, quality, deliverables, governance, stakeholder communication, Project planning, managing risks, vendor/OEMs product review, & collaboration with global IT & Business team across North America, Latin America, EMEA, ASIA region for successful delivery of project.

Technical Competency with Various OEMs???

SME on various OEM technologies (Microsoft Azure, Juniper Pulse Secure VPN, PCNSE, Security CEH, Cisco CCNA, CCNP(Routing), ITIL V3) with executed experience of designing solution for

Enterprise Network & Security - WAN/LAN/Data Center, Enterprise & Campus network, Enterprise class Router, Switches ( Core/Distribution ), Next Gen Firewalls (Internet/Internal with IPS/IDS/, Anti-Malware Protection, URL Filtering, ACLs, VPNs, BGP, OSPF ), Load Balancers for traffic optimization, load balancing, & reverse Proxies. Azure Work from home solutions using Azure WVD. Planning & Migration of network to MPLS, SD-WAN, Internet VPN.

IT Security ??? Palo Alto, Fortigate NGFW firewalls, Pulse Secure VPN, Splunk, Checkpoint, IPS/IDS, Cisco WSA(Bluecoat). End Point security McAfee EPO, TrendMicro, SIEM ArcSight, VA & PEN testing using Nexus, Metaspolit, Nmap. Ensuring Patch Compliance using SCCM, Syslog Management, Application Security scanning.

Application - Application Infrastructure; architect to delivery high performance, reliable and secure application deliveries. Close coordination with developer team for understanding application performance & Security requirements. E.g. I/Ops, throughput, backup, Security ( SSL Certificates, Ciphers, Application Security Scanning, Malware protection ), ( E.g. Application supported HP Service Manager, ArcSight, Nagios etc.)

IT Operations, Audit, Compliance, Asset management Competency - CAPEX/OPEX Planning, maintaining SLAs, uptime, & best CSATs, Success ISO audit records for PCI-DSS, ISO 27001, ISO 9001. Expertise in team management (defining KRA, KPIs, conflict management, team skill development, & administration), Vendor management, Escalations, contract negotiations, licensing compliance, budgeting, training and development, problem resolution, morale building, SOP & technical writing. SOC & Global NOC Operations for IT Security & Network, maintaining Network IP, Asset Management, AMCs. Reviewing & Approving authority for Global Change Management Requests. Setting up & testing of DR/BCP for various project & Enterprise corporate Services.

Technical Competence

Hardware:

?? Palo Alto Firewalls ??? PA220, PA850, PA3260, PA-5220, PA-5250, PA-5260, PA-VM100.

?? Juniper SRX 4100, 5600, Pulse Secure VPN.

?? Checkpoint Firewalls, Fortinet Firewalls, Huawei Firewalls.

?? Cisco Firewalls- PIX 515, PIX 525, PIX 535, ASA 5520, ASA 5540, ASA 5580;

?? IBM ISS IPS Proventia, Checkpoint IPS.

?? Cisco Routers- 7206, 3900, 3600, 2800, 2600,2501,1841,1700.

?? Cisco Switches- 6513, 4507, 3750, 3508, 2900XL, 2960, 2950, Cat 500.

?? Cisco Wireless access points / Controller.

?? Cisco ACS.

?? Bluecoat Packet shaper

?? Unmanaged Switch(D link/ 3 Com / Dax)

?? 10/100/1000 Media Converter / Modems

Protocols:

?? VLAN,STP,VTP,HSRP,VRF,BGP,EIGRP,MPLS,TACACS+,IP SLA, SNMP, DNS, DHCP, VPN, IPSEC, NAT, PAT, SSL, TSL, LDAP.

Tools:

?? Service Now Splunk, SolarWinds, Nagios, What???s Up Gold, MRTG, Nessus, VA Scan, Qualys, Wireshark, Tracetcp and HP NMMi, NMAP.

?? MS Visio 2010, MS Excel, MS PowerPoint and MS project 2013.

Training & Certifications

Accredited Certifications

??? Certified Information Security Manager (CISM# 2160541) from ISACA in 2021.

??? Project Management Professional (PMP# 2780406) from PMI in 2020.

??? AZ -500 Microsoft Azure Security (MS0993461254) from Pearson Vue in 2022.

??? Certified in Scrum Master (4546387.20549656) from Exin, Mumbai in 2016.

??? Certificate in IT Agile from Exin, Mumbai in 2016.

??? Prince 2 Foundation and Practitioner from Pune in 2016.

??? Information Technology Infrastructure Library (ITIL V3 Foundation Certified), Mumbai in 2013.

??? ISO 27001 Lead Auditor from Pune in 2012.

??? Cisco Certified Network Professional (CCNP) (BSCI) 642-901, Pune in 2009.

??? Cisco Certified Network Associate (CCNA) 640- 801, Mumbai in 2006.

??? Microsoft Certified Professional (MCP), Mumbai in 2006.

??? Diploma in Software Engineering (Validated & Certified by Tata Sons Ltd. and Govt. of India), Mumbai in 2003.

??? Internal CISSP certificate from Infosectrain in 2022.

Trainings

??? CISSP Training from Infosectrain.

??? Certified Ethical Hacker (CEH).

??? AWS, Azure and GCP training.

??? Design Program training.

??? Tableau Training.

??? Six Sigma Black Belt training.

??? Firewall Installation, configuration & management for Checkpoint, Fortigate, & Palo Alto.

??? Pulse Secure SSL VPN installation & configuration.

??? ISO 20k process awareness training.

Achievements

?? Capgemini - Appreciation for streamlining SOC processes on priority.

?? AT&T ??? Received multiple recognition, rewards & appraisals

?? Successfully set up a Mexican 265 sites, USA ??? 108, France ??? 80 sites and UK ??? 85 sites worked with client IT Program Managers for solution design and implementation.

?? Managed IT infrastructure network/security projects for Cemex in a global delivery framework.

?? Led development of business continuity plans & implementation of disaster recovery infrastructure.

?? Mentored and supported the team of 5 Project Leads for developing operational management processes skills.

?? AT&T awarded with Title ???Not All Heroes Were Capes??? globally and rewarded $50 as price money for helping COVID-19 patient???s and also donated $500 for the community old age elders at Chicago Trust.

?? TCS Ltd - Nominated for I-delight Champion program (Quality Improvement in Operational Processes).

Infosys BPO Ltd - Certificate of Appreciation as Individual Extra Miler award in Infosys BPO Ltd. Successful completion of 17,000 users BPO center build individually with enabling Infosys with capabilities to provide quicker MPLS services, Cisco ASA Firewalls, IPS, Citrix gateways across geographies.

?? CBT Infotech Pvt. Ltd. - Naval Dockyard - Certificate of Appreciation as Resident engineer at MIS department for Network implementation and maintenance of Campus Area Network at Naval Dockyard, Mumbai.

Academic & Personal details - Registered with NSR for background verification

Academic Honors

Bachelor of Commerce - Mumbai University, Mar 2006.

Personal Details

Age : 40 yrs. Marital Status : Married.

Languages Known : English, Hindi. Passport No : U 5005934.

Work Experience in Detail

Orange Business Services Technology India Services Pvt. Ltd; Navi Mumbai ??? India. (Operations Manager ??? Security)

Working as Operations Manager ??? Security, IT reporting to Program Manager, Security Head responsible for Strategic Planning, solution design, implementation, business development & governance of IT Infrastructure, CAPEX/OPEX/ROI, and managing IT security for SOC operations, ensuring streamlined end-to-end IT Infrastructure & IT Operations, high availability, redundancy & maximum uptime across different group of companies.

[Core functional area: Operation Management, Program management]

?? Managing SOC team of 35 dedicated resources.

?? Initiated the process for maintaining the KPI???s dashboard for 11 projects.

?? Managing Fortinet, Checkpoint, Palo Alto, Huawei, Cisco ASA Firewalls, Cisco ISE, Pulse Secure VPN, F5 Load Balancer, Cisco FTD & FMC in AWS, Azure environment.

?? Initiated automation opportunities in SOC environment specifically backups, health checkup, unused firewall rules cleanup, Aging tickets.

?? Responsible to manage the internal/ external audits with PCI DSS / ISO 27001 standards.

?? Responsible for business development with customer to streamline the operations and project as per the expectations.

?? Responsible for managing the third escalation point for technical & functional services.

?? Closure of vulnerabilities on firewall & VPN on priority by upgrading firmware, failover testing & performing UAT.

?? Conducting daily internal governance meeting with security team and with customers.

?? RFPs responses for new bids & IT Project Management as per business requirement.

?? Ensuring High availability of IT Infrastructure and 99.95% up-time meeting SLAs, RPO/RTO in DR situations.

?? Conducting CSAT reports for customers on yearly basis.

?? Team management, mentoring & training Team, define KRA/KPI, roles & responsibilities. Defining processes and ensuring adherence.

?? Responsible for Incident, Change & Problem management.

?? Engage in hiring skill resources, creating a PO???s per resources and taking care of onboarding, offboarding and creating accesses for the necessary applications.

Capgemini Technology India Services Ltd; Navi Mumbai ??? India. ( Manager ??? Cybersecurity)

?? Managing NOC/ SOC team of 25 dedicated resources with their yearly assessments and appraisals.

?? Leading the team of 5 technical leads for maintaining the KPI???s dashboard for 22 projects in cybersecurity projects.

?? Managing 90 Juniper SRX firewall, 43 Palo Alto NGFW, 8 Pulse Secure VPN, Splunk, Service now, IPS fine tuning, AWS, Azure environment.

?? Transitioned 50 sites and Go live for NA customer at Global.

?? Responsible for business development with customer to streamline the operations and project as per the expectations.

?? Responsible for managing the first escalation point for technical & functional services at offshore.

?? Validating SOW, Cost of resources, Creation of ISOW???s for the sanctioning budget of shift allowances, monitors, headsets.

?? Closure of vulnerabilities on firewall & VPN on priority by upgrading firmware, failover testing & performing UAT.

?? Conducting daily internal governance meeting with security team, Onsite manager/ Directors for updates.

?? Conducting weekly / monthly governance meetings with customers.

?? RFPs responses for new bids & IT Project Management as per business requirement.

?? Ensuring High availability of IT Infrastructure and 99.95% up-time meeting SLAs, RPO/RTO in DR situations.

?? IT asset management, technology evaluation, vendor liaison, cost negotiation.

?? Monthly, Quarterly IT Score Card reports for senior management and customer.

?? Team management, mentoring & training Team, define KRA/KPI, roles & responsibilities. Defining processes and ensuring adherence.

?? Backup & restoration policies and support strategy for 24/7 IT operations. SOC Operations, continuous vigilance on security threats and implement Security policy design to control. Governance in compliance to PCI DSS, ISO 27001 and ISMS to maintain data availability, confidentiality, and integrity.

?? Incident, Change & Problem management.

?? BCP Drill activities to be tracked & conducted every quarter and maintaining BIA reports.

?? Engage in hiring skill resources, creating a SO???s per resources and taking care of onboarding, offboarding and creating accesses for the necessary applications.

?? Hands-on on implementation of Cybersecurity framework using IRM, NIST guidelines in manufacturing, insurance projects.

?? Responsible to manage the internal/ external audits with PCI DSS / ISO 27001 standards.

AT&T Global Network Services India Pvt. Ltd; Mumbai ??? India; (Project Manager).

?? Gained significant experience working with international programs in North America, Latin America & EMEA regions. Currently completed Mexican project Network Refresh (EOL). Project (along with 265 Mexican sites) and other US and Europe projects with management of diverse teams globally. Responsible to replace nearly 4500 devices in 32 countries.

?? Palo Alto VM scale set deployment in Hub & Spoke architecture for CRM applications migration to Hybrid Cloud solution ??? ELB & ILB HA deployment.

?? Hands-on experience deploying Palo Alto next generation firewalls on Azure & AWS Platform.

?? OT ??? Network Segmentation & Migration of Layer 2 Firewalls to Next gen firewalls for IBM at Boulder DC.

?? Managing Global program for wireless network, IPS, & Network Refresh activities.

?? Managing on-site multiple Datacenters Cisco, Palo Alto NGFW installations, EVPN to AVPN WAN circuits installations, Lan migrations, Wi-Fi installations and to ensure completion of project within the time & cost parameters and effective resource utilization to maximize the output.

?? Manage the development of test plans and acceptance criteria for project deliverables.

?? Resolving team conflicts by involving and understanding individual issues and set the client expectations.

?? Preparing Technical solution documentation including BOM, status reports, issues and risk logs and presenting to senior management.

?? Managing customer to meet quality expectations and are completed on time and within budget.

?? Identifying project risks, determining impacts and probability assessments. Implementing appropriate mitigation strategies. Escalating risks and exposures to management by maintaining risk registers.

?? Identification, escalation and resolutions of issues and interdependencies between projects.

?? Managing & monitoring change management process while implementing refreshment of network equipment???s.

?? Organizing project teams and resources by identifying areas of needed expertise and required skills and facilitating meetings and workshops as required.

?? Scheduling weekly calls with clients, head of the department on Project performance metrics.

TCS Ltd, Pune ??? India; (Assistant Consultant).

?? Handling day to day IT Global Operations of TCS Ltd. ??? Cargill GOC by leading and managing offshore support delivery, for all supported businesses and functions, across sites.

?? Managing offshore teams of 25 members L2, Sub-tower leads & Shift Leads.

?? To serve as single point of contact for Business Units of Cargill, representing project-qualified IT Infrastructure deployments and supporting IT infrastructure.

?? To proactively resolve issues that challenge project schedule, scope, cost, or quality and manage changing needs and priorities of the client business. The PM will maintain the identified standard, formal project documentation and prepare executive overviews as necessary.

?? To manage all aspects of the end-to-end delivery of services to customer. Responsibilities include directing the completion of activities such as architecture design, engineering, change control, and operations acceptance to ensure complete success of delivering service to customer.

?? Maintain a holistic view of open incidents/ service requests and assign tasks to team members in accordance with the issue priority. Ensuring that tickets are addressed within the timelines and defined specifications (SLAs).

?? Guide and support the incident management analysts during major incidents with accurate impact assessment.

?? Managing CSS, IT governance calls on daily, weekly / monthly basis.

?? Manage escalations, review & actively drive unresolved calls or incidents towards closure.

?? Managing Resources which includes Shift rostering, Team Structuring, Team Resizing, assessing the individual???s capability and match the requirements of the deliverables.

?? Organize for calls where required and take complete ownership in discussion forums (scheduled / unscheduled calls) with offshore, onshore & Clients.

?? Attending weekly calls with clients, head of the department on performance metrics.

?? Implement service specific technology Migration & Upgradation activities to complete service transition plan.

?? Service level Management & reporting: Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements. Weekly/Monthly Dashboard circulation to Internal & External Customers.

?? Change, Release & configuration Management: Technology refreshment of network equipment???s & raising Change request for necessary changes in Network Infrastructure.

?? Conducting regular meetings with vendor, Clients for better improvement in services.

Infosys BPO Limited, Pune ??? India; (Technology Analyst).

?? Handling day to day IT Operations of Infosys BPO Ltd. by leading and managing offshore and onshore support delivery, for all supported businesses and functions, across sites.

?? Managing offshore teams of 15 members L1 & L2.

?? Maintain a holistic view of open incidents/ service requests and assign tasks to team members in accordance with the issue priority. Ensuring that tickets are addressed within the timelines and defined specifications (SLAs).

?? Guide and support the incident management analysts during major incidents with accurate impact assessment.

?? Managing CSAT, IT governance calls on weekly / monthly basis.

?? Manage escalations, review & actively drive unresolved calls or incidents towards closure.

?? Create and maintain the detailed Project Plan, manage budget, risks and timelines, and interface with the customer throughout.

?? Developing work plans, managing deadlines and coordination of project team and sub-team activities.

?? Organize for calls where required and take complete ownership in discussion forums (scheduled / unscheduled calls) with offshore & onshore incidents/ requests.

?? Creating, reviewing and maintaining the Policy documents, SOP documents, Checklists, Technology operations manual, Hardening documents, Network baseline document as and when required. Implementing Service Improvement Plans based on the feedback on Voice of Customer or escalations received.

?? Own end-to-end work order management with proper impact assessment, approvals & informing the relevant stakeholders. Ensure advance planning of changes.

?? Closely monitor stock status of commonly used IT items viz. laptops, headsets, toners, etc???

?? Drive root-cause resolution of recurring issues through effective coordination with various resolver groups & local Service Desk teams. Keep stakeholders regularly informed.

?? Attending weekly calls with clients, head of the department on performance metrics.

?? Based on the inputs from service team & reporting manager, initiate requests by raising BOM & update relevant back end changes in order to facilitate procurement.

?? Implement service specific technology Migration & Upgradation activites to complete service transition plan.

?? Service level Management & reporting: Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements. Weekly/Monthly Dashboard circulation to Internal & External Customers.

?? Managing Information Security Implementation on Engagements Network/Security devices.

?? IT Asset management for all engagements from compliance perspective.

?? Business continuity Management: BCP Drill activities to be tracked & conducted every quarter as per Infosys Policy with BIA reports.

?? Designing of projects in IBPO for network projects.

?? Handling & leading PCI DSS, ISO 23301, CCAT, SAS70, ISO27001, ISO20K, IS audit.

?? Conducting regular meetings with vendor for better improvement in services.

?? Conducting interviews for new hires based on the requirement.

?? Proficient working with MS Visio & MS project for new transitions.

Net Connect Global Pvt Ltd, Pune ??? India. (Network Security Administrator ??? Team Leader)

?? Involving day-to-day activity in National Datacenter implementation and handling network / Firewall / Server migration related issues.

?? Incident resolution: receive, respond, and resolve S1???S3 tickets for PAN-India datacenter network & security level issues.

?? Taking care of SLA reporting.

?? Maintaining all circles and reporting project progress to client; meeting deadlines without compromising quality norms.

?? Handling Operations Meetings & Calls for their concern and suggestion to incorporate while working on service improvement program for the site.

?? Problem management: Root cause analysis & recording in a knowledge base

?? Firewall policy reviewed/ removed noncompliance policies and optimized the policies in Pan India firewalls.

?? Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements.

?? Handling of Network Operations & Network Projects.

CBT Infotech Pvt Ltd, Pune ??? India. (Network Engineer)

?? Co-ordination with the business clients (VEL IT head) and operational head/implementation teams from 29 different locations from PAN India.

?? Monitoring Links with the help of tools like IBM Tivoli, What???s up Gold, MRTG & Solar winds.

?? ISEC & TACACS+ implementation on Routers, Switches.

?? SNMP Configuration on all PAN network devices.

?? Blue Coat & Packeteer Packet Shaper for managing packet traffic.

?? Design IP Schema for Vodafone Circles, Stores, Dealers and Call Center.

?? Maintaining/Troubleshooting WAN connectivity to all circles & Mumbai Stores

?? Failover & compressing of tunnel on packetshapers

?? Configuration & testing of BGP & MPLS links.

?? Failover activity for MPLS link testing for Core devices.

?? IP SLA configure for receiving Tivoli alerts for Core Network devices (Jitter, Latency, Flapping, Packet drops & Link Down issue)

?? Implementation of NAT, Service policy, Global policy, Inspection on firewalls.

?? Good understanding with physical & logical connectivity.

?? Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. (Wireshark , Diffdaff, Kiwi Tools)

?? Ownership of ACS, maintenance of ACS application(creation ,deletion & modification)

?? TACACS implementation user groups and privileged permission

?? Day to day firewall policies implementation on PAN India network.

Naval Dockyard, Mumbai ??? India.(CBT client)

?? Implementing & maintaining fibre optic links over the 20 km area in Dockyard.

?? Troubleshooting & Configuring of Cisco Routers, Layer 2 & Layer 3 Switches, Firewall.

?? Maintaining reports & backup of all network devices.

?? Upgradation of IOS & password recovery for Router, switches & firewalls (ASDM)

?? Creation of Object groups & Policies implementation on firewall.

?? Maintaining Disaster recovery site.

?? VLAN administration

?? Configuration of HSRP on network devices.

?? Plan network development and expansion as needed.

?? Maintaining L2 & L3 devices.

?? Diversion of traffic from primary link to secondary link.

?? Handled Video Conferencing as well as follow up & escalations of PRI/BRI link with ISP vendors.

Blue Empire Group, Thane ??? India.

?? Upgradation of IOS in routers & switches.

?? Network connectivity testing

?? Troubleshooting issue of hardware & Network

?? Crimping of CAT5/6 cables.

?? Installation of VPN Client & Resetting RSA Token to access OWA.

?? Provided technical support to various departments on software, hardware & Network issues.

Attestation

I hereby declare that all the above information is true and correct to the best of my knowledge.

Hrishikesh Dumbre