Jill B. Vestal, MISM, RHIA, CHDA

470.757.3291 | vestal.jillb@gmail.com | North Metro Atlanta, GA | www.linkedin.com/in/jillvestal

Senior Business Analyst

Expertise in Developing Solutions in Challenging and Fast-Paced Environments

Focused and motivated Health Information Management (HIM) professional with a knack for creative problem-solving and top-tier customer service. Thrive in solo and collaborative settings, consistently maintaining the highest ethical and quality standards. Core strengths include effective communication, seamless coordination, prioritization, and expert multitasking. Proactive in identifying and communicating potential risks, with a passion for data analysis and crafting initiatives that elevate client satisfaction. Highly proficient in requirements development, workflow analysis and design, and driving process improvements.

KEY SKILLS & COMPETENCIES

Healthcare Data Analytics | Stakeholder Engagement | Electronic Health Records | Report Development | Lean Six Sigma

SENIOR BUSINESS ANALYST HIGHLIGHTS

Initiated the development of advanced Power BI and Excel reporting, enabling precise trend identification and insightful data analysis; initiative significantly improved DRG assignment accuracy and augmented client disbursements.
Formulated comprehensive reporting through meticulous data analysis for over 170 clients, uncovering overlooked conditions, optimizing DRG assignments, and enhancing the organization's revenue.
Accelerated revenue growth and efficiency for existing clients by fostering a collaborative environment to delineate business requirements and translate them into precise system specifications.
Led the development of Current State, Future State, and Gap Analysis documentation contributing to a timely and successful conversion of the McKesson STAR Patient Processing system within a 5 hospital network's Admissions Departments.

PROFESSIONAL EXPERIENCE

3M HEALTH INFORMATION SYSTEMS, Atlanta, GA 2015 - June 2023

Business Analyst, HIS Consulting Services [2022 - 2023], Clinical Data Analyst [2020-2021], Healthcare Data Analyst [2015-2019]

Collaborated in the creation of precise performance monitoring reports using Power BI and PowerPoint for a crucial client, yielding slide decks with an accuracy rate exceeding 99% upon rigorous quality assurance evaluation.
Leveraged SQL expertise to proactively identify and pinpoint errors within client reports, providing crucial support to developers in troubleshooting issues within the Performance Data Monitoring (MicroStrategy) application.
Methodically captured and documented user stories, use cases, and functional requirements, optimizing project development processes for enhanced efficiency.
Showcased outstanding proficiency in gathering, structuring, and scrutinizing data from various origins, adeptly uncovering trends, patterns, and actionable insights by strategically applying intricate SQL queries and Excel formulas alongside pivot tables.
Thoroughly authenticated hospital claims data, ensuring its readiness for integration into 3M systems. Conducted rigorous quality assurance examinations and in-depth data analysis, effectively identifying anomalies within DRG assignments and ungroupable DRGs.
Collaborated with developers to design and implement SQL-based reports, significantly improving operational functions within the Consulting Services area.

CAREER BREAK - FAMILY Atlanta, GA 2005 - 2015

McKESSON INFORMATION SOLUTIONS, Atlanta, GA 2001 - 2005

Senior Application Analyst, Customer Support, Research & Development, QC Engineer

Scrutinized data to pinpoint issues within both the data and programming through advanced SQL queries.
Meticulously identified and documented project requirements, user stories, use cases, and defects across the project's lifecycle.
Formulated and executed comprehensive test plans encompassing new and existing features within the McKesson Horizon Patient Folder (HPF) document imaging application, as well as data input, and mapping from source systems.

ADDITIONAL EXPERIENCE

SAINT JOSEPH'S HOSPITAL OF ATLANTA, Atlanta, GA - Sr Application Analyst/System Administrator, HIM Department

ERNST & YOUNG, LLP, Atlanta, GA - Senior Consultant, Healthcare Consulting

NORTHSIDE HOSPITAL, Atlanta, GA - Document Imaging Coordinator, Information Systems

PRUDENTIAL HEALTHCARE, Atlanta, GA - Healthcare Data Analyst, Regional Information Systems Group

NORTHSIDE HOSPITAL, Atlanta, GA - Operations Manager, Medical Records Department

CHILDREN'S HEALTHCARE of ATLANTA, Atlanta, GA - Assistant Director, Medical Records Department

EDUCATION & CERTIFICATION

Masters of Information Systems Management (MISM), Keller Graduate School of Management, Alpharetta, GA

Bachelor of Science (BS) in Health Records Administration, University of Pittsburgh, Pittsburgh, PA

Credentialing Exam: Registered Health Information Administrator (RHIA) - AHIMA

Credentialing Exam: Certified Health Data Analyst (CHDA) - AHIMA - passed February 2024

Project Management Professional (PMP) Training - completed October 2023

Project Management - Professional Business Analyst (PMI-PBA) Exam - PMI - targeted completion August 2024

Product Owner (CSPO) - Scrum Alliance - Issued Sep 2016 - Expired Sep 2020

Scrum Master (CSM) - Scrum Alliance - Issued Sep 2016 - Expired Sep 2020

Certified Tumor Registrar (CTR) - NCRA - Issued Oct 1991 - Expired Sep 1994

PROFESSIONAL ORGANIZATIONS

American Health Information Management Association (AHIMA)

Georgia Health Information Management Association (GHIMA)

North Georgia Health Information Management Assoc (NGHIMA)

Project Management Institute (PMI) - National https://www.projectmanagement.com/profile/JillVestal

Project Management Institute (PMI) - Atlanta Chapter