JOSE A. GARCIA JR. Plainfield, IL | 815-342-9265 | jagarciajr@gmail.com linkedin.com/in/joseagarciajr

EXECUTIVE PROFILE

Strategic IT Portfolio & Infrastructure Leader with 20+ years of experience bridging the gap between technical execution & executive business strategy. Proven track record in architecting enterprise governance frameworks (9-Gate), managing $1M+ infrastructure modernizations, & leading cross-functional teams to eliminate contractor dependency. Expert in aligning IT portfolios with corporate financial targets to drive measurable ROI & operational efficiency across multi-site distribution & manufacturing environments.

CORE COMPETENCIES

? Strategy: IT Business Alignment (BRM), Strategic IT Governance, Strategic Roadmapping.

? PMO: Enterprise Project Portfolio Management (PPM), Agile Methodologies, Smartsheet, Planview, AgilePlace.

? Infrastructure: Network Resilience, Vulnerability Remediation, Endpoint Management & Security, Life Cycle Management, Disaster Recovery.

? Operations: Organizational Design, Service Desk Optimization, Vendor Governance, Talent Development.

PROFESSIONAL EXPERIENCE THE MARTIN-BROWER COMPANY, L.L.C. (REYES HOLDINGS) | 2022 – 2026

IT Project Portfolio Manager (IT PM) | Aug 2025 – Apr 2026

? Portfolio Governance: Executed the CIO’s global vision by leading a rapid, one-quarter migration to Planview Portfolios & AgilePlace for the MBUS IT team. Condensed fragmented tools & redundant meetings into streamlined Agile sprints & Kanban workflows.

? Fiscal Stewardship: Partnered with Procurement & Finance to realize $250K+ in annual savings through the MPLS-to-DIA transition & decommissioning of stale accounts, contributing to a $15M–$20M corporate cost-optimization goal.

? Physical Security Modernization: Managed the Physical Security portfolio with Everon and construction; overhauled vendor governance via mandatory QC site walks & proactive communication matrices, reducing redundant service visits & eliminating single points of failure.

? Crisis Recovery: Rescued the organization’s first robotic warehouse automation project (Dematic WMS) by coordinating cross-functional teams to re-establish OT network connectivity & restore the critical project timeline.

? Facility Launches: Served as lead IT PM for major buildouts (Las Vegas McD, Philadelphia Chick-fil-A) & strategic expansions (Whitewater Fleet, Atlanta Storage), navigating complex permit & power roadblocks.

IT Infrastructure Business Alignment Manager (IBAM) | Jun 2023 – Oct 2025

? Enterprise Governance (9-Gate): Architected the 9-Gate Technology Onboarding framework, unifying siloed processes across Legal, Ethics, & AI Boards to facilitate the onboarding of tech including Kargo AI, Voxel, & ZAMS.

? Organizational Design: Identified EOL networks as a recurring P1 cause, driving a $1M+ replacement. Provided the analysis used to restructure Field IT into a multi-tiered department, eliminating contractor dependency.

? Security & Device Hardening: Co-led Zscaler zero-trust implementation & partnered with warehouse operations to execute mobile device hardening across thousands of endpoints ahead of schedule.

? Disaster Recovery: Managed bi-annual DR testing across 30+ US Distribution Centers, serving as a key decision-maker on CAB, Infrastructure, & Architecture Review Boards.

? Leadership: Founded the Reyes Family of Business IBAM Committee to break down silos. Mentored 6 interns (50% conversion) & upskilled the Corporate System Specialist to support 3 floors of ELT/SLT staff.

IT Infrastructure Business Alignment Analyst (IBAA) | Mar 2022 – Jun 2023

? Interim Leadership: Stepped up to run the department during a 6-month leadership void within 5 months of hire; subsequently trained the incoming manager on enterprise infrastructure & operational protocols.

? Network Resilience: Collaborated to deploy "true diversity" network solutions (Meraki 4G, Starlink), resolving recurring P1 outages resulting from last-mile circuit cuts.

? Incident Management: Partnered with Service Desk leadership to overhaul operations, establishing direct P1 escalation lines & enforcing RCA protocols to significantly reduce enterprise P1 outages.

FEDERAL SIGNAL CORPORATION (NYSE: FSS) | 2014 – 2022 IT Strategy & Program Analyst | Jun 2018 – Mar 2022

? Portfolio Alignment: Aligned the corporate IT project portfolio with overarching business strategy & strategic financial targets. Partnered with department leads to ensure technology roadmaps remained within allocated fiscal guardrails.

? Process Optimization: Spearheaded enterprise-wide process improvement initiatives by reviewing & documenting IT workflows, establishing metrics that significantly increased operational efficiency.

? Compliance & Risk: Partnered with Corporate Legal to orchestrate complex e-discovery coordination & security auditing, ensuring rigorous IT SOX compliance across the organization.

? Strategic Sourcing: Managed hardware & software standardization programs. Executed rigorous financial & licensing audits while collaborating on vendor evaluations to optimize enterprise IT spend.

Executive Support — IT Systems Support Specialist | Nov 2014 – Jun 2018

? C-Suite Support: Provided white-glove IT support & acted as a trusted technical advisor to C-Level executives & VPs, building the relationships that catalyzed a strategic promotion into enterprise strategy.

? Telecom Optimization: Collaborated with Procurement Specialists to optimize the corporate cell phone program. Provided technical usage insights that enabled the finance team to identify billing discrepancies & optimize service plans.

? Data Integrity & E-Discovery: Administered enterprise data recovery operations using CommVault & NetApp. Partnered with Legal to manage data integrity for legal holds, ensuring 100% compliance with digital evidence preservation.

EARLIER CAREER EXPERIENCE

? PHP AGENCY, INC. | Licensed Insurance Agent | 2021 – 2022

? TEKSYSTEMS (Consultant to Exelon Nuclear & Nordstrom) | IT Consultant | 2014 – 2015

? GEEK SQUAD (BEST BUY) | Manager / Sr. Technician (5 Locations) | 2004 – 2014 EDUCATION University of Phoenix | Bachelor of Science – Business in Information Systems

? GPA 3.61, Academic Honors. Coursework: Strategic Planning, Business Law, Leadership. Joliet Junior College | Associate of Science – Computer Information Systems & Networking

? Academic Honors. Coursework: Systems Analysis, Network Security, Windows Server I/II.

CERTIFICATIONS

? Project Management Professional (PMP) – Candidate (Targeting 2026)

? ITIL Foundation (Targeting 2026)

? CCNA Industrial (Cisco 2002) & Six Sigma Yellow/Green Belt Courses (2024 MB)