JULIUS JOHN ALAM

Lahore, PK | juliusjohnalam@gmail.com | +923324041994 | www.linkedin.com/in/juliusjohn1990

Cognitive AI Project Manager | CPMAI (v7) | Agile SaaS Leader

Multidisciplinary Cognitive AI Project Manager with CPMAI v7 certification (in progress) and a Fulbright-funded MFA from The New School, New York. Proven success managing international, cross-functional teams to deliver intelligent, cloud-based, data-driven platforms in B2B SaaS markets. Expert in Agile delivery, stakeholder alignment, and AI/ML roadmap execution. Hands-on with Generative and Agentic AI systems using structured methodologies.

Led Agile and AI transformations in North America and Europe
Proficient in CPMAI, UX, cloud systems, and digital strategy
Experience managing multi-ethnic teams and communicating across technical and business domains
Combines creative and analytical expertise for user-centric AI development

KEY ACHIEVEMENTS

AI Agent Development: Delivered Agentic AI capabilities at ZenBee, enhancing automation and improving engagement metrics.
Digital Education Transformation: Converted Hurak’s offerings into a scalable SaaS platform—cut costs by 40% and tripled user engagement.
Project Recovery: Rescued an over-budget project at Foviro using Agile SCRUM—restored delivery timelines and stakeholder trust within 8 weeks.
Agile Adoption: Shifted ZenBee from Waterfall (Asana) to Agile (Azure DevOps), improving sprint velocity by 35%.

EDUCATIONAL BACKGROUND

Masters of Fine Art, The New School, New York (Fulbright Scholar), 2016

Bachelors of Fine Art, National College of Art, Lahore, 2013

Advanced Level, Cambridge International Examinations, London, UK, 2008

Ordinary Level, St. Peter's High School, Lahore, 2006

CERTIFICATIONS & CONTINUED PROFESSIONAL DEVELOPMENT

Cognitive Project Management for AI (CPMAI v7) — PMI (Ongoing)
Agentic AI and AI Agents — Vanderbilt University, 2025
Leading the Modern Day Business — UVA Darden, 2023
Customer-Centric IT Strategy — UVA Darden, 2023
Design Thinking for Innovation — UVA Darden, 2023
Digital Transformation — UVA Darden, 2023
Introduction to Project Management — IBM, 2023
Introduction to Software Engineering — IBM, 2023
Google UX Design Certificate (Foundations, Research, Prototyping) — 2023
Getting Started With Azure DevOps Boards — Coursera, 2023
Introduction to Scrum Master Profession — SkillUp EdTech, 2023
Digital Product Management — UVA Darden, 2022

WORK EXPERIENCE

Product Owner, ZenBee Inc., Newton, MA (Remote)
May 2022 – Present

Defined and prioritized product requirements aligned with business goals
Spearheaded transition from Asana to Azure DevOps and Agile SCRUM, increasing delivery velocity by 35%
Oversaw integration of Agentic AI features to automate workflows and enhance user retention
Maintained a well-groomed backlog and managed sprint planning and retrospectives
Gathered feedback and analyzed KPIs to drive continuous improvement

Marketing Manager, eJobber Ltd., London, UK (Remote)
Oct 2021 – Apr 2022

Led digital campaigns across Google Ads, Facebook, and Instagram, improving ROI by 50%
Leveraged analytics for user segmentation and behavior modeling
Produced multi-platform content aligning with brand and conversion trends

Content Manager, Hurak Educational Services, London, UK (Remote)
Feb 2021 – Sep 2021

Directed content strategy for user acquisition and retention
Developed SEO content and social media campaigns informed by data analytics
Used behavioral insights to support adaptive learning initiatives and NLP-driven personalization

SKILLS

TOOLS & TECHNOLOGIES

LANGUAGE PROFICIENCY

English (Native)
TOEFL iBT: 112/120 (2023)