CAREER HIGHLIGHTS

PMP® Certified Senior Project Manager with 9+ years leading enterprise ERP implementations projects including Microsoft Dynamics 365 Business Central, Oracle JD Edwards, and eEmphasys across Manufacturing, Finance, and Supply Chain & Logistics. Proven expertise managing multi-year, large-scale ERP projects with budgets up to $2 M. Expert in vendor management, SaaS implementation, and business process transformation using Waterfall and Agile methodologies. Proven track record in project planning, risk assessment, budget control, and stakeholder engagement, change management, consistently delivering projects on time, within scope, and across North America, Europe and Middle East, across diverse international teams and time zones.

CORE COMPETENCIES

ERP Systems: Microsoft Dynamics 365 Business Central, Oracle JD Edwards, eEmphasysERP
SaaS Implementations: Basware, Ivalua, GEP, Concur.
Industries: Manufacturing, General Contracting, Finance, Supply Chain, Warehouse Management, Diamond Trading
Project Management: Waterfall, Agile, SDLC, Vendor Management, RFP Process, Change Management
Technical Tools: JIRA, Microsoft Project, Planview PPM Pro, Confluence, SharePoint, Primavera P6
Specializations: Data Migration, Business Process Transformation, SaaS/Cloud Integration, PMO Governance

EXPERIENCE

Project & Applications Support Manager - Global ERP Team

IKO Industries, Mississauga ON Dec 2023- Present

Lead end-to-end ERP implementations of Oracle JD Edwards, Microsoft Dynamics 365 Business Central, and eEmphasys across North American and Europe.

Managed Dynamics NAV to Dynamics 365 Business Central migration for enterprise manufacturing operations, ensuring minimal business disruption and improved system performance.
Implemented Lot Location Control across 5+ manufacturing facilities integrated with JD Edwards, achieving 95% inventory accuracy and enhanced traceability.
Coordinated vendor relationships and system integrators throughout full ERP project lifecycle, managing RFP processes and MSA negotiations.
Led data migration initiatives ensuring data integrity, accuracy, and security across multiple ERP platforms and manufacturing systems.
Executed comprehensive change management programs including communication strategies, training programs, and user adoption support for 200+ manufacturing, shipping, operations personnel.
Directed warehouse scanning and distribution technology rollouts integrated with JD Edwards, improving operational efficiency.
Managed project budgets up to $1.2M with earned value metrics, delivering projects within budget constraints while maintaining quality standards. (P2P, O2C,Pl2Pr, R2R, A2R)
Facilitated executive steering committee meetings with C-level stakeholders, providing weekly project updates and risk mitigation strategies.
Managed end-to-end testing cycles, post-implementation support, and KPI reporting to monitor performance, resolve issues, and optimize workflow, Lessons learned documentation, project closing.

Project Manager , Implementation & Professional services Dec 2020 – May 2023

Fluxym NORAM Inc., Toronto, ON

Successfully delivered multi-year SaaS implementations of Basware e-invoicing, P2P solutions, and Ivalua S2C platforms for enterprise clients across Finance and Manufacturing industries.

Accountable for managing all aspects of projects, demonstrating a strong commitment to accountability and ownership. Responsibilities include external stakeholder management / engagement, project scoping, Work breakdown structure (WBS), forecasting, scheduling, creating Gantt charts, managing project communication, resource management, project budgets, time-phasing, month-end forecasting, and Earned Value (EV) calculation., risk management, Resolve, Own, Accept, and Mitigate (ROAM), risk mitigation, conducting project performance evaluations, RACIs and key performance indicators (KPI), and ensuring timely project status communications and preparation of reports.
Led cross-functional teams in end-to-end delivery of enterprise SaaS solutions with Finance system integrations, serving multinational clients in Real Estate, Manufacturing, and Financial Services.
Developed comprehensive project plans, WBS, and resource allocation strategies using Microsoft Project and JIRA, managing projects with budgets up to $1.3M.
Executed data migration plans aligned with ERP test phases, ensuring 100% data integrity and security compliance across procurement, finance, and warehouse management modules.
Implemented PMO change control processes and governance frameworks, managing scope, schedule, and resource changes with full stakeholder impact assessment.
Coordinated all test phases and go-live cutover activities for SaaS/Cloud implementations, including UAT, system integration testing, and post-implementation hypercare.
Delivered 40%+ project margins on Fixed Fee and Time & Material projects, managing earned value calculations and burn-down charts.
Managed remote project resources across US, India, Singapore, and France, optimizing resource utilization and project performance.

Project Manager - Consulting Sep 2019 - May 2020

Sigma Recycling Inc., Brampton, ON (Contract)

Led complete financial ERP system implementation using Hybrid methodology for trading operations.

Managed end-to-end ERP implementation including system configuration, business process transformation, and organizational change management.
Coordinated data migration activities ensuring accuracy and security of financial data across all ERP modules
Facilitated daily standups, sprint planning, and project retrospectives while managing project risks, issues, and stakeholder communications.
Delivered project within scope, timeline, and budget using comprehensive project planning and resource management strategies.

Manager - Project Management & Operations Sep 2016 - Jul 2019

Stargems Group, Dubai, UAE

Successfully delivered three digital transformation projects implementing 2 different ERP platforms for diamond tendering and auctioning business operations.

EDUCATION

Corporate Post Graduate Diploma in Business Administration (PGDBA)

Master of Management Studies (master’s degree Business Management)

TOP SKILLS

Stakeholder Engagement
Entrepreneurial mindset
Leadership Skills
Agile Project Management
Software Development Life Cycle
Iterative Waterfall
Budget Management Skills
Negotiation Skills
Enterprise Artifacts
Risk mitigation
Superior oral and written communication skills
Relationship management
Conflict resolution skills
Superior Interpersonal Skills

TECHNICAL SKILLS

JIRA
Confluence
Asana
Primavera P6
ServiceNow®
Lucidchart
Visio
Microsoft Project
SharePoint
Microsoft Office applications Excel, Word, and PowerPoint
Smartsheet
Google Suite
Plan View – PPM Pro
ServiceNow® SPM

LICENSES & CERTIFICATIONS

Project Management Professional (PMP)®- PMI - 4160528

Scrum Master Certified (SMC®) - Scrum Study - 793360