Karlo Miguel Ramos

San Jose, CA | (415) 770-8190 | karlomiguelramos@gmail.com | www.linkedin.com/in/kmcramos2002

Objective

Motivated and results-oriented Business Administration graduate equipped with foundational knowledge in project management and experience in leadership. Seeking an entry-level project management role to apply my analytical, planning, and communication skills to contribute to company growth and success.

Education & Certifications

Bachelor of Science, Business Administration, Management May 2024

San Jose State University, San Jose, CA

Relevant Coursework: Applied Organizational Behavior, Strategic Management, Organization Theory

Google Project Management: Professional Certificate April 2024

Google

Relevant Coursework: Agile Management, Scrum, Project Lifecycle, Risk Analysis, Change Management

Project Experience

Capstone: Applying Project Management in the Real World, Coursera (Google) May 2024

- Completed a project charter that included a project summary, SMART goals, scope, benefits, and costs

- Examined project documents and conducted research to identify and organize tasks to create a project plan

Coursera Guided Project: Project Management Software, Coursera April 2024

- Watched videos and read about the purpose of Gantt Charts and Kanban Boards

- Learned about Jira, Trello, Asana, and Basecamp through step-by-step guidance to solve real-world problems

AI for Social Good, Business, Government, Society November 2023

- Learned about the rapidly evolving field of Artificial Intelligence and current AI software, analyzing trends and concerns of upcoming technology

- Utilized three different tools of IBM Watson to tackle important social issues while ensuring fairness, transparency, and accountability in decision-making

Max Labs Project (Salesforce), Business Systems May 2023

- Developed a mock CRM system for a venture capital campaign using Salesforce

- Gained hands-on experience with database management, app development, and data manipulation to build a CRM system

Work Experience

Student Operations Supervisor, Spartan Recreation and Aquatic Center, San Jose, CA June 2022 - Present

- Demonstrate proactive management by maintaining knowledge of day-to-day operations and event schedules

- Foster team development by assisting in hiring, training, and supervising over 100 student staff members

- Coordinate with faculty, students, and administration, fostering positive relationships and promoting effective communication

Tax Intern, Mah & Company, An Accountancy Corporation, Daly City, CA December 2021 - April 2022

- Compiled information to prepare federal and state tax returns, including 1040 individuals, 1065 partnerships, and 1120-S Corps

- Practiced a combination of communication methods to collect tax-related information from clients

- Collaborated with team members to ensure timely and accurate completion of all tax-related tasks and projects

Crew Member, Chipotle Mexican Grill, Colma, CA December 2018 - January 2020

- Assisted with daily operations by holding various roles, including front-of-house operations, back-of-house, grill duties, and cashier responsibilities

- Responded to customer concerns and complaints professionally, then later communicated with team members to ensure a better customer service experience

Extra-Curriculars

Vice-President, Alpha Kappa Omega Fraternity Inc. August 2023 - May 2024

- Oversaw executive board, providing strategic direction, and leading meetings to communicate expectations

- Navigated challenges and changes within the fraternity with adaptability and resilience

- Coordinated all aspects of two annual galas with over 100 attendees, managing a comprehensive budget, venue selection, catering, and promotion strategies

Skills

Technical: Jira, Trello, Asana, Microsoft Project, Power BI, Google Applications, Microsoft Office, Canva

Other: Effective Communicator, Time Management, Self-Motivated, Growth Mindset