R. KRUSE LUDINGTON, PMP®
Ridgewood, New Jersey 07450
201-925-4410
RKLudington@gmail.com
Linkedin.com/in/kruseludington/

Dynamic leader with a track record of enterprise-wide transformation across M&A, full-stack technology replacements, data center migrations, cost reduction and process reengineering (featured twice in The Wall Street Journal). Expert in aligning cross-functional teams and managing complex stakeholders. Proven results delivered across Healthcare, Insurance, Manufacturing, Financial Services, Media and Government (including replacing all technology for a major governmental agency). Currently pursuing Certified Information Systems Security Professional (CISSP) certification.

ABBVIE, Chicago, Illinois

Senior IT Cybersecurity Program Manager, Contract, October 2024 to May 2025

· Program Management of Cybersecurity "Crown Jewels" program for AbbVie. This encompasses a new highest level "Crown Jewels" classification, DLP (Data Loss Prevention), Application SARs (Security Assessment Reports), Threat Models, Document Labeling, as well as Metadata and Reporting with enhanced enterprise-wide application monitoring.

NEWS CORP, New York, New York

Global Technology Enterprise Program Manager, Contract, April 2023 to July 2024

Overview: Spearheaded several cost-reduction and process-streamlining initiatives across The Wall Street Journal, Dow Jones, Barron’s, MarketWatch, HarperCollins, New York Post and Investor’s Business Daily. Advised business and IT on hardware and software evaluations, provided leadership on end-to-end planning, risk management and execution, clearly communicating course-corrections while using best practices to meet/beat schedule timelines:

· Drove IT system standups to spin off News Corp Australia IT as a standalone legal entity with proper cybersecurity for business applications, benefits, payroll, general ledger and procurement including organizational and workflow restructuring.

· Achieved multimillion-dollar license savings by implementing software asset management for 24,000 devices;

· Created intercompany SLAs for consolidated Desk-Side and Service Desk support across all 10 business units, resolving audit concerns regarding shared-services cost accounting.

· Migrated Dow Jones EMEA HR team from Zoom to AWS Connect to improve call metrics, ultimately tying it into ServiceNow HRSD, automating process improvement of ticket entry/routing for faster resolution.

· Managed technology for six major news organizations for events in the field, including environmental risk-related controls, schedules, connectivity and equipment management for seamless news coverage.

CONDUENT, Florham Park, New Jersey

Senior Manager, IT Program and Project Management,May 2017 to December 2022

Overview: Drove transformational, M&A-related infrastructure and business system initiatives at this 2017 Xerox divestiture (a $6 billion, 65,000-employee “startup”), identifying areas for optimization:

· Consolidated 26 time-entry and billing systems; merged 23 customer data management systems into the firm’s first global Customer Data Master (CDM); consolidated 5 SFDC (Salesforce) instances into one mandated for Sales, automating updates to the CDM and related custom interfaces for credit checks.

· Guided multiyear program portfolio to consolidate 52 datacenters, ensuring minimal disruptions for thousands of customer-by-customer server migrations, into a hybrid model of three datacenters and the cloud, utilizing a three-tier design with best-in-class cybersecurity and DR.

· Co-led four divestitures, managing TSA drafting, stakeholder coordination, enforced stage-specific nondisclosure policies, MNPI and directed IT-related changes. Developed, maintained and reported integrated delivery. Led cross-functional teams to stand up technology and support operations for newly divested companies across time entry, billing, capital expenditure controls, data lake-driven analytics and reporting, including post-divestiture support.

· Implemented AI within systems to accelerate and automate first-level interviews, onboarding and training for rapid large-scale annual call center recruitment for health insurance open enrollment periods.

TERADATA, INFOSYS, THOMSON REUTERS, SIWEL CONSULTING, MEDCO HEALTH SOLUTIONS, JOHNSON & JOHNSON, NEW YORK LIFE, NATURE’S BOUNTY, WASHINGTON DC DEPARTMENT OF HUMAN SERVICES

IT Consultant,September 2008 to April 2017

· Created IT operations roadmap, directing multi-year replacement of all technology at Department of Human Services in Washington DC. Phase I (staff of 230, $46 million budget) built, tested and ran the Affordable Care Health Benefits Exchange for the district. Portrayed in The Wall Street Journal, dchealthlink.com was the only OBAMACARE state exchange up and running on Day One (10/1/2013) with full functionality and DR. Phase II ($120 million budget) replaced mainframes, call centers with IVR, for SNAP (Supplemental Nutrition Assistance Program) and TANF (Temporary Assistance for Needy Families) operations.

· Managed $36 million spend as part of Medco global technology replacement initiative, drove business rule mining from legacy systems, replaced all technology environments, managed enterprise-wide software QA testing, created the centralized firm-wide compliance rules engine.

· Program Manager for strategy and planning phases of a managed service transition for New York Life.

· Served as Practice Manager for 400-employee datacenter management/consulting firm (Siwel Consulting), streamlined operations and built out automated dashboards providing a daily picture of firm’s P&L.

· Created the corporate QA and Testing Strategy for Managed Long-Term Services and Support (MLTSS) program (changes to 35+ mission critical systems) for Blue Cross Blue Shield of NJ.

· Built out datacenters from concept to live operations; performed enterprise-wide infrastructure migrations to and from the cloud, data-lake buildouts and complex data management for analytics projects.

UBS INVESTMENT BANK, New York, New York

IT Director, Equities & Derivatives, June 2007 to September 2008

· Led IT regulatory reporting group, managing 85 million transactions per day (1/3 of the world’s transactions).

· Mobilized 17 teams to update 28 trading systems, increasing OATS (now CAT) reporting capability by 125%.

· Created Global Compliance Engine, used by all trading systems with a standardized API.

· Managed Global Position Keeping Engine, handling 6 million active positions with built-in DR.

· Designed and rolled out enriched transaction data lake with drag-and-drop trading venue/flow cost comparison used by operations, compliance, trading desks and clients.

CREDIT SUISSE, New York, New York

Assistant Vice President, Development Manager, 1999 to May 2007

Full Stack Senior Developer and Programmer, December 1996 to 1999

· Led Latin American Trading Systems and Connectivity, reducing application outages by 96%.

· Saved $4 million replacing two U.S. equity trading systems.

· Increased revenue $2 million by implementing auto-order routing and auto-execution engines.

· Designed and supported C++ and C# real-time low latency multithreaded systems for block and algorithmic trading.

· Created custom equity IPO trading system used for 221 IPOs.

· Designed, developed, rolled out and supported system monitoring P&L and exposure for stocks, options & derivatives (S&P, Eurodollar & Treasury Note Futures, and related Future Options).

Education and Certifications: BA in Economics: Syracuse University; Project Management Professional (PMP), Project Management Institute; Master Certificate in Project Mgmt, Villanova; FINRA Certifications Series 3, 7 and 63.

Technical Expertise: Project/Program Management: MS Project, Planview, Smartsheet, Rally, Service Now, MS Office, Microsoft Teams, Visio, Excel, PowerPoint, all Google related office tools, others. Software Development: .NET, C#, C++, Python, Visual Studio, Access, Delphi, PB, MSFT SQL Server, Oracle, AWS, Sybase, VSS, ClearCase, Rational Portfolio Manager and others. Methodologies: Waterfall, Agile, SAFe (Scaled Agile Framework).

Board Leadership and Pro Bono Advisory: LEO HOUSE, CIO, CISO; Member, Board of Directors,April 2024 to Present: Managing IT services for New York State 35-employee 501(c)(3) nonprofit with a $4 million budget that offers affordable hotel services to 40,000 guests annually.