Career Highlights

Delivered the retail mobile app MVP (Nov 2022) and MMP (Jan 2023) within the Digital Channel Optimisation portfolio, cutting time-to-market by seven months and earning the Mark of Excellence CE Award (Standard Bank Group).
Led Blue Voucher redesign and Paypulse UI redesign (2023), strengthening customer experience and operational efficiency across digital channels.
Managed strategic and regulatory programmes across ISO 20022, SADC RTGS and Domestic RTGS, partnering across technology, operations, and finance to meet compliance timelines.
Redesigned reconciliation operating model: automated high?volume reconciliations via Bizwize, improved control environment, and enhanced reporting for CFO and stakeholders.

Professional Profile

Senior project and operations leader with a two?decade track record across banking, reconciliation, and digital delivery. Recognised for driving complex changes, accelerating delivery, and building mature governance across hybrid Agile/Waterfall environments. Combines finance depth with product and technology execution to deliver measurable business outcomes, stakeholder confidence, and regulatory compliance.

Skills Matrix

Project Management: Agile delivery • Hybrid (Agile + Waterfall) governance • PMO reporting • Risk & issue management • Budget oversight • Stakeholder engagement • Benefits tracking • Regulatory delivery

Domain Expertise: Payments • Reconciliation • Core banking • Digital channels • Regulatory reporting • Operational optimisation

Technical & Tools: Finacle • Bizwize • MS Excel • Accpac • Pastel • MS Project • MS Teams • MS Copilot • MS Outlook • PowerPoint • MS Word • SharePoint

Certifications

Certified Scrum Master (CSM) – PM Academy (2022)
PMP® – in progress (2026): 35 hours PM training completed (PM Academy)

Professional Experience

Standard Bank Namibia — Senior Project Manager, PMO (Oct 2021 – Present)

Own delivery governance across Digital Channel Optimisation; facilitate cross?functional squads; drive risk, budget, and resource planning to steer outcomes.
Launched new retail mobile app (MVP Nov 2022; MMP Jan 2023); coordinated product, engineering, risk, and operations to achieve accelerated MMP (–7 months).
Delivered Blue Voucher redesign and Paypulse UI redesign (2023) with improved usability and operational flow.
Contributed to ISO 20022 cross?border, SADC RTGS, and Domestic RTGS initiatives; ensured change readiness across finance and reconciliation impacts.
Since 2024, accountable for strategic and regulatory initiatives across all digital channels; strengthened reporting cadence to executive and SteerCo.

Standard Bank Namibia — Head of Reconciliation Department (Acting May 2019 – Jul 2020; Permanent Aug 2020 – Oct 2021)

Led reconciliation function ended: team leadership, stakeholder management, and on?time exception handling across all portfolios.
Produced Value at Risk and Loss Incident reports, tightened control environment, and SLA adherence.
Directed POS Purchase backlog recovery (2015–2016 period) and “Tuyende” reconciliation redesign across portfolios.
Drove automation through Bizwize Recon Tool; defined departmental policies, minimum standards, and workload?based org redesign.

Standard Bank Namibia — Finance Lead, Regulatory Project Division (Apr 2018 – Apr 2019)

Defined and evaluated financial entry design for new products and integrations; ensured end?to?end accuracy across systems.
Automated creation and control of new suspense accounts from UAT outputs.
Owned financial reconciliation for BA21 ? Finacle customer migration; coordinated responsibilities across Finance and Reconciliation for NRP.

Standard Bank Namibia — Reconciliation Manager (May 2016 – Mar 2019)

Led three portfolios: Foreign Exchange; Vehicle & Asset Finance/Channels; and clearing.
Implemented analytical reporting tool; supported product houses for new?product reconciliation readiness; improved operational efficiency and people development.

Career Foundations (2000 – 2016)

Independent Accounting Consultant (2011–2016) • Grant Thornton Commercial Services – Client Accountant (2008–2011) • The Law Society of South Africa – Finance Temp (2007–2008) • Internet Technologies Namibia – Bookkeeper (2006–2007) • Weder & Associates – Bookkeeper (2004–2006) • Central Technical Supplies – Bookkeeper (2003–2004) • UUNET Namibia – Financial Assistant / Debtors / Debtors & Creditors (2000–2003)

Awards & Recognition

Mark of Excellence CE Award — Standard Bank Group (for accelerated MMP delivery in the retail mobile app programme)

Additional Information

Languages: English (fluent), Afrikaans (fluent), German (proficient)

References: Available on request