Objectives

Highly motivated professional seeking a career opportunity where my organizational abilities, supervision and leadership skills, Policy and Procedure Compliance experience, and eagerness to contribute to a dynamic work environment, make me an immediate asset to an organization.

Experience

Administrative Services Coordinator

City of Peachtree Corners – Marshals Office

07/2024 - Present

Provides comprehensive administrative support to the Marshals Office, ensuring efficient operations and effective communication within the team and with the public.
Manage scheduling, correspondence, and documentation, facilitating smooth workflow and timely responses to inquiries.
Assist in the preparation of reports and presentations, contributing to strategic planning and community outreach initiatives.
Coordinate training sessions and meetings, fostering collaboration and professional development among staff.
Maintain and organized records, ensuring compliance with city regulations and improving accessibility of information.
Support budgeting and procurement processes, optimizing resource allocation for office needs.
Founding Project Team Member – Peachtree Corners Police Department: Partnered with city leadership to design and implement organizational structure, standard operating procedures, and integrated systems, while supporting policy development, operational planning, and interagency coordination to launch a fully operational department.

Police Administration Supervisor - Records

Sandy Springs Police Department

02/2019 – 07/2024

Serves as official Custodian and System Administrator for the Police Department Records management system, performing procedure development and ensuring compliance to current state laws.
Collaboration with the Information Technology (IT) department, evaluates and develops enhancements and process improvements to the Records programs, systems, and procedures to provide an effective, streamlined process for maintaining, organizing, and accessing information.
Representative and Liaison for the Police Department to other law enforcement agencies, City personnel, and the general public. Manages legislative matters and workflow.
Sets departmental goals and objectives. Selects, trains, and motivates police personnel.
Assigns work to personnel; provides instructions, coordinates the scheduling and delivery requirements of work in accordance with operational priorities. Reviews work for accuracy and completeness.
Responsible for the preparation and submission of monthly reports to FBI and GBI.

Records/Permits Clerk

Sandy Springs Police Department

01/2017-02/2019

Managed records and permits demonstrating meticulous attention to detail and a commitment to maintaining information in an organized and easily accessible manner.
Assisted in processing permits, maintaining databases, and facilitating seamless communication within the department.
Conducted background and criminal history checks; criminal and non-criminal fingerprinting (Live Scan).
Completed Record requests for neighboring agencies and the general public.
Promoted to Supervisor of Police Administration Services.

Sr. Operations Analyst

JP Morgan Chase

12/2004-05/2015

Conducted internal audits and compliance reviews to ensure adherence to regulatory requirements, company policies, and risk management standards.
Oversaw compliance and security of safe deposit box records, including reconciliations, audits, and the protection of client assets.
Led compliance and recovery efforts during the Hurricane Sandy disaster project, performing on-site branch damage assessments, auditing safe deposit box contents, and ensuring secure chain of custody.
Analyzed operational processes using data-driven insights and root cause analysis, implementing workflow improvements to enhance efficiency and mitigate risks.
Prepared detailed audit reports and findings with actionable recommendations to strengthen internal controls and regulatory compliance.
Maintained strong professional relationships with staff and clients while promoting a culture of accountability and operational integrity.

Additional Skills

Cross-Functional Team Leadership

Interagency/Departmental Coordination

Policy & Procedure Development

Risk Assessment & Mitigation

Communication & Presentation Skills

NIBRS Reporting

GCIC/ NCIC certified /Terminal Agency Coordinator (TAC)

Records Management & Compliance

Education

May 2024 – Bachelor of Arts, CUNY SCHOOL OF PROFESSIONAL STUDIES

May 2015 – Associate of Arts, CUNY QUEENSBOROUGH COMMUNITY COLLEGE

November 2025- Anticipated Certificate, (CAPM)® – In Progress

February 2024- Certificate, GOOGLE PROJECT MANAGEMENT