Marcos de Araujo
Rua Maestro Eduardo de Guarnieri, 350 Interlagos - S??o Paulo - SP - Zip Code 04788-060.
Cellphone.: (55 11) 99172-2235 / Phone.: (55 11) 3213-0660 / Brazilian / Married / 2 Children.
E-mail: marcos_de_araujo@hotmail.com / Web Page: www.linkedin.com/in/marcosdearaujo / Skype: marcaraujo3.

PRESENTATION
??? Senior, results-oriented professional with extensive experience working for large and first-class multinational
companies, leading multicultural teams in complex and international programs, projects, and digital products
implementations, involving technologies, suppliers, and business areas, holding various executive positions;
??? Executive responsible for areas such as Information Technology, Digital Solutions ??? Products & Services,
Program/Project Office, Portfolio Management, Digital & IT Governance, Process Engineering, Quality, Business
Relationship Management, Planning, Functional Specification, Systems Development, Operations, Consulting,
Outsourcing, Security & Risk, Data Analytics and Enterprise Risk Management;
??? Strong understanding of Business Planning and Development, as well as the entire area of Digital & IT, including
Leadership, Strategy, Operations, Trends & Metrics, Project Management and Governance;
??? Self-motivated, dynamic and with holistic vision, I have an entrepreneurial spirit and great analytical skills;
??? Able to acquire new learning, with risk aptitude, excellent negotiation, and presentation power as well as discipline
to create and implement processes;
??? Effective team engagement communicator - acts strongly in building relationships with senior business executives
to enhance the value of IT actions and plans;
??? Has strong resilience and emotional control acting as a conflict solver, with good tolerance and evolved ability to
lead and manage ambiguous situations;
??? Focused on results, cost reduction, and accelerated business growth, acts as a strategist and executor who
appreciates being able to make a difference in managing large programs / projects by effectively managing items
such as scope, time, cost, and quality.

QUALIFICATION
??? Expertise in project development, representing the local market in the implementation of systems, processes and
new products & services and leading teams with dozens of participants, specializing in transition projects, change
management, crisis recovery, preparation for cultural adjustments and growth, in the formulation of diagnoses and
the elaboration of action plans;
??? Experienced in large scale implementations of consulting services using structured methodology;
??? Alignment with global Digital & IT to leverage best practices and ensure value creation;
??? International travel to Spain, USA, Colombia, Peru, and Argentina; concalls / videoconferences with teams in
England, Canada, India, Mexico, Portugal, Latin America countries, etc.;
??? Experience in various segments such as Consulting, Finance, Banking, Credit Card, IT, Retail, Legal, Textile,
Pharmaceutical, Mining, Logistics, Oil & Gas, Intellectual Property, among others;
??? Management of large direct, indirect, and third-party teams (hundreds of team members);
??? Acted as Project Manager Officer (project, program, and portfolio office) leading actions to advise and render
accountability to senior management, support to project managers, tools and methodologies definition, creation
of standards, policies and procedures, establishment, and dissemination of audit & training indicators;
??? Experienced in developing strategies and planning for all phases of business transformation and digitization
programs and projects, focusing on control and strategic orientation, ensuring commitment, methodology
compliance and meeting goals, deadlines, and quality;
??? Experienced in using critical thinking and problem-solving skills to assess different situations and provide actionable
business-based business and technical consulting and access to appropriate services to support business outcomes,
driving innovation and simplicity to solutions and results.

EDUCATION
??? Specialization Digital Product Development - Product Management, Discovery, Marketing, Analytics,
Leadership and Growth
PM3 ??? Escola de Neg??cios e Produtos Digitais - 2024
Objective: To lead areas such as: Digital Solutions & Services, Innovation, Portfolio/Demand Management, Program
& Project Management Office, Information Technology, Digital & IT Governance, Process Mapping and
Management, Quality, Operations, Planning, Business Relationship Management, Product Development,
Consulting, Outsourcing, Security & Risk, Data Analytics and Enterprise Risk Management.
Post-Graduation: Cloud Computing Projects
Centro Universit??rio Uniam??rica - Descomplica Faculdade Digital - 2024
??? Post-Graduation: Digital Product Management
Centro Universit??rio Uniam??rica - Descomplica Faculdade Digital - 2023
??? International
Executive Program:
Transformation, Innovation & Digital Exponential Management / (XBA - Xponential Business
Administration)
Nova School of Business and Economics & StartSe University - 2023
??? Specialization: Risk University Executive ??? GRC ??? Governance Risk & Compliance
KBS ??? KPMG Business School - 2023
??? Specialization: Digital Transformation: Platform Strategies for Success
MIT - Massachusetts Institute of Technology ??? Sloan School of Management ??? 2019
??? Professional
Master of Science:
Business Administration ??? Project Management / Research Line: Project Strategy /
Dissertation: Project Portfolio Management and Information Technology Strategic Alignment
??? Studying the relations considering the role of technology.
UNINOVE - Universidade Nove de Julho ??? 2018
??? Specialization: Advanced Topics in Project Management
Bentley University ??? 2017
??? Executive MBA: e-Business / e-Commerce (Internet & Digitalization)
ESPM - Escola Superior de Propaganda e Marketing ??? 2003
??? Specialization: Management High Performance
MA??A - Centro de Educa????o Continuada em Eng?? e Administra????o ??? 1998
??? Post-Graduation: Quality Administration
FECAP - Funda????o Escola de Com??rcio ??lvares Penteado ??? 1997
??? Bachelor ???s Degree: Business Administration ??? Emphasis on systems analysis
FASP - Faculdades Associadas de ??? S??o Paulo ??? 1993

CERTIFICATIONS
??? PMP - Project Management Professional
??? CSM ??? Certified Scrum Master
??? SFC - Scrum Fundamentals Certified
??? CRISC - Certified in Risk and Information Systems Control
??? COBIT 4.1 - Control Objectives for Information and related Technology
??? ITIL v2 Foundation - Information Technology Infrastructure Library
??? ITIL v3 Foundation Bridge - Information Technology Infrastructure Library
??? ISO/IEC 20000 Foundation Bridge in IT Service Management
??? Six Sigma Yellow Belt
??? TOEIC - Test of English for International Communication (Score = 720 on Dec/2016)

LANGUAGES
??? Fluent English - Course Completed (Master 4) at Alumni School of English.
??? Basic Spanish

PROFESSIONAL EXPERIENCE

??? (06/2020 to 01/2024) KPMG CONSULTING BRAZIL (Klynveld, Peat, Marwick & Goerdeler)
Professional Services Multinational Consulting Company
- Partner-Director of IT & Digital Solutions (06/2020 to 01/2024)
Leading the innovation and adequacy of the Solutions for Agile and Digital Transformation ??? scoping processes
& governance for technological/digital solutions connecting compliance, DPO, Information Security, Cyber-
Security, Legal, Lighthouse, QA, among others.

??? (11/2019 a 03/2020) AFRIKA TECNOLOGIA E NEG??CIO
Technology professional service consultancy focused on information security.
Board Strategic Counselor and Management Advisor ??? Contractor (11/2019 a 03/2020)
Responsible for assessing, recommending, and driving initiatives to review the company strategy and
corresponding projects delivery, including methodologies, processes, indicators, tools, and corporate culture.

??? (12/2019 to 01/2020) SEMANTIX TECNOLOGIA
The biggest Brazilian company specialized in Big Data, IoT and AI (Digital Transformation)
- Head of PMO, Planning & Quality (12/2019 to 01/2020)
Focused on PMO maturity evolution and improvement of planning, processes, and quality of organization.

??? (08/2018 to 10/2019) CLARKE MODET
Multinational Services Company specialized in Intellectual Property
- Director of Operations ??? Processing & Transformation (08/2018 to 10/2019)
Conducting the company operations processes to the innovation applying high level of digitalization

??? (06/2017 to 11/2017) VIA VAREJO (Casino/GPA Group)
The biggest Brazilian retail company working on B2B and B2C segments.
- IT Project Portfolio Management Senior Consultant - Contractor (06/2017 to 11/2017)
Managing Information Technology Projects related to Logistics, Supply Chain & Transportation

??? (04/2013 to 01/2017) ERNST & YOUNG (EY)
American multinational company working on consulting services.
- Senior Manager ??? Data Analytics (07/2015 to 01/2017)]
- Associate Director ??? Tax Technology Enablement Group (07/2014 to 06/2015)
- Senior Manager ??? IT Tax Program Management (04/2013 to 06/2014)
Managing projects at Anglo Ferrous, Femsa Logistic, Billabong, Tecsis, Dow, Nestl??, etc.

??? (11/2010 a 04/2013) DELOITTE TOUCHE TOHMATSU
American multinational company working on consulting services.
- Experienced Manager - Portfolio, Programs and Projects Solutions (11/2010 to 04/2013)
Managing projects at Machado Meyer Sendacz & Opice Advogados, Fot??tica (Grandvision), McDonalds (Arcos
Dourados Latam), Telefonica, TSYS, C&A etc.

??? (10/2003 a 05/2020) PERFORM ONCE CONSULTORIA E GERENCIAMENTO DE PROJETOS
Brazilian company working on consulting services.
- Co-Founder & Consulting Partner (10/2003 to 05/2020)
Partner responsible for Consulting Services related to Digital Transformation, Innovation, IT, Strategy, Projects
Portfolio, Processes, Governance, Quality, Operations and Risk Management, managing projects at Hewlett
Packard, Pr??-RH, AVX (Kyocera Group), Valor Contabilidade, Golden Plus, Fidelity Processadora, among others.

??? (08/2002 a 01/2003) MAXBLUE INVESTIMENTOS DTVM S.A.
Joint Venture - Deutsche Bank and Banco do Brasil.
- Senior Project Manager (08/2002 to 01/2003)

??? (08/1991 a 08/2002) AMERICAN EXPRESS DO BRASIL S.A.
American multinational company working on financial services and tourism.
- Business Systems Project Leader (10/1998 to 08/2002)
- Financial Systems Coordinator (02/1997 to 09/1998)
- Financial Systems Analyst - Senior (05/1996 to 01/1997)
- Financial Systems Analyst - Pleno (05/1994 to 04/1996)
- Financial Systems Analyst - Junior (04/1993 to 04/1994)
- Micro computing Analyst (05/1992 to 03/1993)
- Trainee (08/1991 to 04/1992)

COMPLEMENTARY COURSES (only since than 2009)
- Generative AI Overview for Project Managers PMI 2024
- Data and Disruption: Mastering AI and Machine Learning for Finance MIT SMR 2024
- Digital Business Metrics PM3 2024
- Digital Products & Services Design PM3 2024
- Storytelling for Business PM3 2024
- Design Thinking Conquer 2023
- Innovation Management Conquer 2023
- ESG Certification ??? Environment, Social and Governance KPMG Business School 2023
- AI For Leaders StartSe 2023
- Communication & Oratory Conquer 2023
- Intelligent Productivity Conquer 2023
- Nanodegree: Digital Acceleration in Organizations HSM University 2023
- Nanodegree: Innovation & New Technologies Management HSM University 2022
- Leadership Conquer 2022
- Mind Hacking ??? Transforming People to the Digital Corporate Life KPMG 2022
- Innovation Academy KPMG 2022
- NFT ??? Billionaire Market to the Digital World TD 2022
- Corporate Innovation Management TD 2022
- Compliance Certification KPMG Business School 2022
- Media Training ??? Relationship & interviews Ricardo Viveiros 2020
- Culture Map KPMG 2020
- Leadership Pipeline KPMG 2020
- Consumer Behavior KPMG 2020
- Leadership Coach KPMG 2020
- RPA ??? Automation Anywhere KPMG 2020
- Professional, emotional, and technological skills for times of change PUCRS 2020
- OKR Introduction HR.Rocks 2020
- BootCamp FIA 2020
- Creativity Techniques Keep Learning 2020
- Mentoring Udemy/InovAtiva 2020
- Digital Leaders Training ??? Chief Digital Officer FIA 2020
- Master Digital Transformation Linkedin 2020
- Digital Transformation ??? Innovation, Technological Trends & Strategies TD 2020
- Stay Competitive Using Design Thinking Linkedin 2020
- Financial Intelligence Conquer 2020
- Trends: Building the Future Watching the Present AAA Inova????o 2020
- Digital Transformation for Leaders Linkedin 2020
- Fostering Innovation Linkedin 2020
- Leadership Trends FIA 2020
- Cyber Hacking FIA 2020
- Big Data & Artificial Intelligence FIA 2020
- Creative Relearning Keep Learning 2020
- Emotional Intelligence Conquer 2020
- Digital First Aerolito 2020
- Disruptive Innovation Inova Business School 2020
- Artificial Intelligence: Practical Essentials for Managers Udemy/AI SaaS 2020
- Introduction to Cloud Computing Udemy/LevelUpCloud 2020
- Internet of Things (IoT) Overview Udemy/CrazyTechLabs 2020
- Digital Transformation ECOA-PUCRIO 2020
- Introduction to 3D Printing 3D Print Academy 2020
- Blockchain ??? What everybody must know about Udemy/ECOA-PUCRIO 2020
- Defining a Digital Transformation Roadmap Udemy/Spice Catalyst 2020
- Building a Digital Business Strategy Udemy/Spice Catalyst 2020
- Scenarios -2020-2025 FIA 2020
- Leadership Ventus 2019
- Power BI Triscal 2019
- DL101PBR: General Course of Intellectual Property WIPO 2019
- Innovation, Creativity and Concepts of IP Clarke Modet 2018
- DL101PCT: Patent Cooperation Treaty WIPO 2018
- DL001: Introduction - Intellectual Property WIPO 2018
- Digital Marketing Associate VMEdu 2018
- Design Thinking Possible Innovation 2017
- Six Sigma Green Belt VMEdu 2017
- Six Sigma Yellow Belt VMEdu 2017
- Scrum Fundamentals Certified VMEdu 2017
- Train the Trainer EYU 2016
- Assess and Prepare for Organizational Change PMI 2015
- Recruiting Top Talent EYU 2015
- Mastersaf Academy Thomson Reuters 2014
- Accounting for non-accountants EYU 2014
- Financial Math EYU 2014
- PMO Implementation ??? Advanced Topics Projectlab 2014
- Portfolio Management ??? Advanced Topics Projectlab 2014
- Scrum Master Adaptworks 2012
- Workshop ISO 20.000 Brunise 2012
- PMP Certification Preparation Talento Gerencial 2011
- Project Management EasyBOK 2010
- ITIL Bridge Foundation v3 Portal Treinamento 2010
- Cobit Foundation v 4.1 Portal Treinamento 2009
- ITIL Foundation v2 Portal Treinamento 2009
- Project Management Practice Fidelity 2009

PARTICIPATION IN HUGE PROJECTS

??? (July/2015 to December/2016) - EY Forensic Data Analytics Senior Manager responsible for the Petrobras Program
(Lava Jato/Cash Wash) operating throughout the data collection cycle (ETL - Extract, Transform & Load), forensic
procedures, development, testing and implementation of applications for reporting and dashboards, managing a
team of about 50 members and being responsible for the improvement of processes, infrastructure,
documentation and delivery of information cross-references of the order of 40 Terabytes from multiple
proprietary packages and legacy systems as well as SAP modules such as Order to Cash, Procurement to Pay,
Access/Phone/Travel Logs, Background Check of public bases, etc., attending about 40 investigative work-stream.
Program with an investment about US$ 60 million.

??? (November/2012 to April/2013) ??? Delivery IT Program Manager for the IT Strategic Program for the customer C&A
- responsible for structuring the project office and implement the vision of the program for the Business
Transformation project based on the deployment of ERP Oracle Retail, the adaptation of financial modules of SAP
ERP and Refactoring for all legacy systems linked to business. Large program divided into 58 work fronts impacting
approximately 18,000 employees and investment demand in the order of US$ 55 million.
??? (January/2011 to August/2012) ??? Delivery IT Program Manager for deployment of IT Shared Services Center in
Argentina for the McDonalds customer, leading 22 professionals divided into the following areas: Project
Management, PMO, IT Architecture, ITIL Processes, review of User Profiles, Contracts & Costs Control, Training &
Communication, requiring about US$ 20 million and involving more than 300 employees - Deloitte, McDonalds
and 20 IT providers.

??? (October/2006 to October/2009) - Worked on migration of American Express, Visa and Mastercard cards portfolio,
products, processes and systems from Bradesco corporation to Fidelity Processor & Services S/A. Project involving
all systemic and processing platforms, leading the survey and specification of requirements and processes,
functional and technical specifications, monitoring the development of the factory customization and
parameterization of the software, the development of the test plan and its achievement of same. Responsible for
the fronts Finance and Accounting, MIS, Compliance, Credit Management, Authorizations, Fraud Prevention,
Information Security, IVR, Security, Statement Print, BackOffice, and Rewards Program.

??? (May/2003 to January/2004) ??? Delivery IT Program Manager for preparation of Hewlett Packard for corporate
audit - Strategy development, review of processes, interfaces, systems, policies, procedures, control points,
contingency plan, among others. Application of methodologies such as PMI, Business Process Engineering and
COSO. Management a team with over 100 participants, including 22 directors / managers.

??? (July/2000 June/2001) ??? Deliver IT Program Manager for the deployment of American Express Bank - Migration of
the business exchange company's line of business tourism to the bank focusing on increased quality in service
delivery, creation new related to sending overseas business expansion and volume growth with the opening of
new agencies, mapping and documentation of the process and accuracy of the information and enhancing the
operation of new infrastructure systems and telecommunications products remittances.

RESPONSIBILITIES AND KNOWLEDGE

??? Management of cross-functional teams (third-parties, direct/indirect employees), providing coaching & feedback;
??? Team management focused on business, functional, technical and process specifications to achieve synergy and
cost reduction;
??? Demand management for prospecting, programs, projects, IT services and systemic defects;
??? Implementation of impact analysis and investment committees with project prioritization methods;
??? Experienced in business and technology mergers, acquisitions, conversions, and migrations projects;
??? Strong understanding of IT processes and experience in capacity and demand management, defining systems
development framework - SDLC;
??? Organization and conduction of systems acceptance tests (UATs) for the business area;
??? BCP/COB and DRP development - business continuity and disaster recovery plans;
??? Knowledge of compliance practices, elaboration of information security policies, audit scripts and Sarbox notions;
??? Expertise in commercial development - feasibility analysis, technical proposals, partnerships, contracts etc.
??? IT Governance - service requirements management, KPIs and SLAs, third party contracts, deployment, and support
of enterprise tools: Project Server, HP PPM, Clarity, SharePoint, EA, EPF (Eclipse), RM and Protheus (Totvs);
??? Knowledge of methodologies, strategies, tools, and practices such as Digital Transformation, e-Business, e-
Commerce, Agile, PMO/PMI, Method/1, AEPM, Functional Technical Specification, BPMN, COBIT, ITIL, COSO, SOX,
TQM / TQC, CMMi, SAP, Oracle, Mastersaf, CRM, ERP, BI, MIS, Data Analytics, Design Thinking, UX, Canvas, etc.;

PROFESSIONAL EXTRA ACTIVITY

??? Writer with several publications related to Portfolio, Program & Project Management, Digital, Information
Technology and Business published on Magazines & Journals: World Scientific Publishing ??? International Journal
of Innovation and Technology Management, CONTECSI-USP - International Conference on Information Systems
and Technology Management Publication, IPTEC Magazine ??? Innovation, Projects & Technology, Mundo PM
Magazine, CRA-SP Magazine; Newspapers: Click Nova Olimpia, Di??rio do Com??rcio, Teletime, Campo Grande
News, Gazeta do Parana, Hora Campinas, Nativa News, Portal do M??dio Piracicaba, Destaque Regional, Gazeta
MS; and Websites: www.itespecialistas.com.br, www.ramodenegocios.com, www.ogerentedeprojetos.com,
www.projetoseti.com, www.afrikatec.com.br, www.linkedin.com, www.fasp.br, www.espm.br,
www.jornalopcao.com.br, among others.

??? Ex-Professor of SENAC MBA in Project Management and ex-professor of Anhanguera University in IT MBA. Exprofessor
at universities Trevisan, FIT, FASP and UNINOVE for disciplines related to business management, IT,
Project Management (PMI) and entrepreneurship.

??? Winner of the award "Best Technical Report" - Framework for Auditing of programs and Projects in Execution at
VI SINGEP ??? International Symposium on Project Management, Innovation and Sustainability.

??? (12/2023 to current) PMI ??? PROJECT MANAGEMENT INSTITUTE
- Mentor - Portfolio | Program | Projects |PMO (Nonprofit Volunteer)
Helping PMI members to improve their management abilities related to Portfolios, Programs, Projects & PMOs.

??? (08/2023 to current) DISTRITO TECNOLOGIA E SERVI??OS S/A ??? Startups Ecosystems
- Startup Mentor - Digital | Business Model | People & Leadership (Nonprofit Volunteer)
Helping entrepreneurs to face challenges based on counseling, mentoring and innovation ecosystem support.

??? (08/2023 to current) SINGULARITY UNIVERSITY Chapter Member - S??o Paulo
- Team Member - Exponential Technology, Innovation & Transformation (Nonprofit Volunteer)
Singularity Chapters (https://www.su.org/chapters): Singularity Group Chapters are local communities run by
Global Ambassadors, with the goal of building, managing, and developing communities that use exponential
technology to promote high impact innovative programs to disrupt the current social status quo.

??? (08/2023 to current) ACADEMIC PUBLISHING PTE LTD
- Editorial Board Section Editor of Project & Quality Management (Nonprofit Volunteer)
Leading the new ???Section Collections??? papers, research and development concentrated on Project & Quality
Management matters for the Industrial Management Advances journal - https://ojs.acad-pub.com

??? (09/2022 to current) ASSOCIA????O BRASILEIRA DE STARTUPS ??? Startups Ecosystems
Acceleration startups program focusing on development of digital and innovation ecosystem.
- Startup Mentor - Digital | Business Models | Scaling | People & Leadership (Nonprofit Volunteer)
Helping entrepreneurs to face challenges in the digital & innovation ecosystem.

??? (08/2020 to current) INOVATIVA BRASIL ??? Startups Ecosystems
Largest startups acceleration program (LATAM) held by Ministry of Economy, SEBRAE and CERTI Foundation
- Startup Mentor - Innovation | Digital | Strategy | Leadership | Governance (Nonprofit Volunteer)
Focused on helping entrepreneurs to define the strategic vision as well as to validate the business model,
implement & improve the operations, team capabilities walking through the innovative ecosystem