Mary Y. Spencer, PMP, BSHRM, ITIL

Director, Program Management

Human Resource Management

Email: maryspencer28@gmail.com Mobile: 732.492.9710

Professional Summary: Dynamic and results-driven executive leader with 15+ years of progressive experience leading Program Management Offices (PMO) across public and private sectors. Proven expertise in enterprise portfolio management, strategic planning, business transformation, and operational excellence. Adept at aligning cross-functional teams and executive stakeholders to deliver mission-critical initiatives, drive innovation, and improve organizational performance.

Adept communicator and collaborative leader with a servant leadership mindset and high emotional intelligence. Trusted advisor to C-suite leaders with a track record of building high-impact PMO functions from the ground up. Committed to advancing enterprise agility, governance, and a performance-driven culture

Core Competencies:

Enterprise PMO Leadership, Portfolio, Program & Project Management, Cross-Functional Stakeholder Alignment, Business Process Optimization, Business Analysis Leadership, Organizational Change Management, Strategic Planning & Execution, Agile/Waterfall/Hybrid Methodologies, Governance, Risk & Compliance, Business & I.T. Integration, Performance Dashboards & KPI Metrics, Budget & Resource Management, Executive Reporting & Presentations

Experience:

Middlesex County Administration, New Brunswick, NJ 08901

Director of Program Management | 2023 - Current
Appointed by County leadership to establish a centralized PMO and lead strategic enterprise transformation efforts across County departments and agencies.

- Member of Strategic Planning Executive Team

- Developed and implemented standardized project governance, methodology, and performance metrics, enabling consistent delivery and increased transparency.

- Provide executive oversight of strategic programs and enterprise initiatives spanning operations, technology, and organizational effectiveness.

- Coach and lead cross-functional project managers and business analysts in portfolio prioritization, risk mitigation, and stakeholder engagement.

- Collaborate with County Administrator, CIO, and department heads to align programs with policy, funding, and community impact objectives

Enterprise Program and Portfolio Manager l 2020 - 2023

- Key liaison to the executive team, leading planning and oversight of initiatives impacting 2,000+ employees and numerous agencies.

- Established program & portfolio-level visibility and reporting to enable data-driven decisions and strategic investment tracking.

Senior I.T. Project Manager/ Business Analyst l 2017 - 2020

- Analyzed and reengineered business processes to streamline operations and increase service delivery efficiency.

- Managed end-to-end delivery of technology solutions using structured project management frameworks.

- Managed business relationships with external partners of the County related to shared services and enterprise-wide initiatives.

Morgan Stanley, New York, NY

PMO Portfolio/Program Manager – Investment Management Division | 2006 – 2016

Led global PMO operations for the Investment Management Technology portfolio with 100+ concurrent projects and $70M–$100M annual budget.

- Directed governance and quality assurance processes, ensuring adherence to project lifecycle standards across scope, cost, schedule, and risk.

- Oversaw strategic reporting to executive stakeholders, providing insight into portfolio health, risks, and resource utilization.

- Standardized enterprise-wide project status reporting, driving consistency and clarity across business lines.

- Partnered with CIO and executive leadership to prioritize investments, optimize capacity, and deliver high-impact technology and operational initiatives.

Education

Bachelor’s Degree, Human Resources Management September 2020

Certifications/Credentials

PMI-PMP, Project Management Professional August 2011-Current

ITIL V3 Certified December 2013

Technical Writing November 2011

External Affiliations/Positions

New Brunswick Arts Consortium (NBAC), Consortium Manager December 2019-Current

References

Available Upon Request

Career Portfolio: www.linkedin.com/in/mary-spencer-pmp-hrm9761b89