Skills

- Critical thinking, Analytical.

- Presentation and communication.

- Self-Management, Self-Development.

- Organization.

- Cross Function Team Lead.

- Research.

Experience

Software Development Deputy Manager

TRANS IT 2018 – Present

- Manages and controls project activities through the entire life cycle, initiation, planning, organization, and execution through closure.

- Takes full responsibility for each phase documentation and deliverables.

- Acts as the primary liaison between stakeholders, organizes communications and meetings, and escalates issues in timely manner.

- Reporting and presenting summary of findings to the client as well as top management and walk them through all stages of the project.

- Work closely with development team to ensure requirements are accurately mapped and suitable for development.

- Sets attainable goals to team members in order for the projects to be accomplished on time.

- Provides guidance to team members to encourage work productivity.

- Tracking the activities of the SDLC to ensure timeline is followed by the software development team.

Business System Analyst

DXC – (HPE) 2016 – 2018

- Production Support Activities including Scope determination, requirements gathering, software analysis, Administration, Team Follow up, make sure timelines are met, making sure customer requirements are met, for a number of Clients:

§ BANKINTER Spain

§ Vodafone Germany

System Analyst

Air Liquide 2015 - 2016

- Determining project’s scope, Requirements gathering, documenting including the preparation of requirements documents , building test case scenarios for project implementation, and participate in products testing.

- Working closely with project managers in all phases including the creation of the work plans and determining milestones in coordination with stakeholders.

System Analyst

Data Trust 2005 – 2015

- Design, architect and participate in the development of wide range of high quality enterprise applications and web portals, providing the shape of technological solutions across a variety of platforms, as well as preparing all sorts of architectural documentation.

- Making sure that all the software engineering activities comply with the standards and goals and on schedules.

- Acts as primary contact between project managers / development teams and end users to maintain validity of project scope and end result.

- Report to Management and Directors on the status of projects implementation and analyze any risks.

- Conducting presentations, products demonstrations and managing the implementation phases.

- Perform gap analysis and Communicate results with stakeholders and discuss specific technical solutions.

- Produce End User Documentation and manuals.

- Introduce several Techniques to help overcome agile methodology pitfalls and avoid projects failure.

- Vital role of supporting business applications, performing deep investigation and problem analysis to produce a rapid solution for issues that rise in mission critical applications.

Information Engineer (Part-time)

HP – (EDS) 2004 to 2006

A member of the Production Support Team of EDS Billing and Receivable Systems, where I had the Chance to get exposed to a multi-national environment , CMMi standards and methodologies. My role focused on:

- Supporting the legacy business application (Mainframe) and working on service & change requests to keep the application healthy and maintain customer satisfaction.

- Providing necessary assistance to the business user.

- Monitoring the daily business closure modules and make sure everything is in order, take the necessary actions toward abnormal termination as the first level support.

Analyst Programmer

AMAC – Al-Ahram Management and Computer Center 1993 to 2005

Working for a reputable Software house, a service bureau and a training center, the following were my responsibilities

- Participated in the development of several “custom build” ERP systems to a range of AMAC clients. ERP modules included accounts receivable, accounts payable, stock control, payroll and personnel, and General ledger.

- Fully responsible of testing and implementing the tailored ERP solutions and supporting them during the solution lifecycle.

- Introducing changes and improvements for the development process.

- Having the main role in the research process and selecting software, regarding several platforms data Integration and other issues.

- Migrating a number of Legacy business applications (AS/400), replacing one of them for support and licensing reasons.