STRENGTHS

Project Management and Monitoring and Evaluation - M&E specialist with 10+ years’ experience leading the planning, execution, and control of evaluations for complex development projects. Expertise in stakeholder engagement, results-based frameworks, and integrating qualitative and quantitative methods - impact evaluation, economic analysis, and risk management. Passionate about leveraging Artificial Intelligence (AI) to enhance data-driven decision-making and drive project innovation.

RELATED KNOWLEDGE AND SKILLS

Data Collection: Kobo Collect, ODK, Microsoft Forms, Google Forms, Survey Monkey
Data Management, Analysis and Visualisation: R, Python, SPSS, NVivo, Microsoft PowerBI, SQL
Communication and Knowledge Management: Microsoft Teams, Zoom, SharePoint, Miro, MS Project
AI: Developing RAG Systems Algorithms, Script Engineering, Machine Learning

PROFESSIONAL EXPERIENCE

Associate Evaluation Officer- UNHCR Switzerland Jan 2024 to date

Manage and quality-assure evaluation workstreams as program deliverables across 30+ countries, aligning with UNHCR’s evaluation policy, results frameworks, and risk governance to strengthen evidence-based decision-making and gender integration.
Drive innovation in evaluation processes by piloting AI-enabled synthesis tools (Ollama, Python) and scalable, reproducible R-based workflows, optimising resource utilisation and stakeholder reporting timelines.
Support portfolio performance monitoring by developing dynamic Power BI dashboards tracking 150+ evaluative projects, contributing to organisational knowledge transfer, stakeholder engagement, and United Nations Evaluation Group (UNEG) interagency guidance.

Monitoring and Evaluation Officer- UN Women Indonesia Feb 2022 to Dec 2023

Directed M&E workstreams for a regional Women, Peace, and Security program, managing evaluation baselines, mid-term reviews, and portfolio evaluations as key deliverables aligned to program Key Performance Indicators (KPIs) and logframe objectives.
Designed and deployed an integrated data management system (PostgreSQL, R, Power BI), enhancing indicator tracking, eliminating double-counting, achieving 100% data completeness, and optimising reporting cycle time by 50%.
Strengthened stakeholder capacity and risk governance by training 32 stakeholders on Results Based Management (RBM) frameworks, maintaining the program risk register, and ensuring the timely submission of donor and corporate performance reports.

Monitoring And Evaluation Specialist- Young Africa International (YAI) Nov 2020- Jan 2022

Oversaw Monitoring Evaluation and Learning (MEL) work streams for a $15M regional portfolio spanning 5 countries and multiple donors, delivering utilisation-focused, outcomes-based, and real-time evaluations on scope, schedule, and budget.
Strengthened KPI performance from 75% to 98% through structured stakeholder coordination, quarterly site reviews, SPSS-driven analysis, and Power BI dashboards to track program performance.
Enhanced organisational MEL maturity by facilitating 4 capacity-building workshops for 70+ staff and partners, embedding data-driven decision-making and boosting knowledge retention by 50%.

Knowledge and Humanitarian Research Manager- Childline Zimbabwe Feb 2020- Nov 2020

Directed a portfolio of 10+ child protection projects across four regional departments, managing deliverables, stakeholder expectations, and emergency response work streams during COVID-19 and Sexual and Gender Based Violence (SGBV) crises.
Delivered high-impact evaluations and real-time monitoring, including a rural SGBV rapid appraisal and refugee reintegration project assessment, leveraging SPSS and thematic analysis to inform evidence-based decision-making.
Improved KPI tracking from 74% to 96% through robust M&E controls, developed targeted knowledge products, and strengthened stakeholder engagement by 20% via customised reporting and media outreach.

Monitoring, Evaluation, Accountability, and Learning Coordinator, Legal Resources Foundation, Jul 2017 - Jan 2020

Designed and implemented a results-based M&E framework and Data Quality Assurance (DQA) processes across 3 consortia in 10 provinces, achieving 95% data verification and enhancing report accuracy by 40%.
Delivered baseline, process, and end-line evaluations of governance and human rights programs, providing actionable insights to inform program scope, schedule, and resource planning.
Developed fit-for-purpose tools and automated Excel-based systems to optimise KPI tracking and mitigate delivery risks, reducing implementation costs by 15% and improving efficiency.

National Monitoring Evaluation and Learning Advisor- Zimbabwe National Network of People Living with HIV (ZNNP+) - Jul 2016 - Jun 2017

Designed and managed an organisational M&E system on DHIS2 to track KPIs and inform strategic decision-making across programs serving 250,000+ members nationwide.
Led planning and delivery of mid-term and end-line evaluations with six partners, ensuring findings were actionable and integrated into program improvements.
Strengthened stakeholder engagement by representing ZNNP+ in multi-stakeholder forums and delivering 100% on-time, high-quality donor and government reports.

Monitoring and Evaluation Officer, St Theresa’s Hospital - Jun 2014 - Jun 2016

Co-authored a successful funding proposal that secured a 2-year Embassy of Switzerland and Voluntary Services Overseas grant for the Ladder to Safety project, aligning scope and deliverables with donor expectations.
Designed and delivered a utilisation-focused evaluation using participatory approaches, providing actionable insights endorsed by the Project Steering Committee.
Supported project planning, stakeholder coordination, and reporting to strengthen HIV service delivery for over 500,000 clients nationwide.

EDUCATION

Master of Social Work Degree-University of Zimbabwe (2018), Harare, Zimbabwe
Bachelor of Social Science Honours Degree in Monitoring and Evaluation, Lupane State University (2021), Lupane, Zimbabwe
Bachelor of Science (B. Sc.) Honours Degree in Social Work, University of Zimbabwe (2014), Harare, Zimbabwe