NARENDHAR BABU

Scarborough, Ontario | (647) 876 0632 | narendhar29babu@gmail.com | LinkedIn

Professional Summary

Highly resourceful and results-driven professional with over 4 years of proven leadership experience at Amazon in high-volume warehouse operations. Currently pursuing a Postgraduate Certificate in Project Management at Sault College, enhancing skills in strategic planning, coordination, and process improvement. Demonstrated expertise in operations management, cross-functional team leadership, inventory control, and performance reporting. Recognized for adaptability, fast learning, and consistently delivering results in fast-paced, deadline-driven environments. Strong communicator with a passion for customer satisfaction, continuous improvement, and operational excellence. Proficient in Microsoft Office tools and quick to master new systems. Actively seeking opportunities in administration, operations, logistics, and IT/business support to contribute value through efficiency, insight, and initiative.

Skills

· Project Coordination – Aligned teams and schedules to ensure seamless logistics execution.

· Operations Leadership – Led high-volume warehouse teams, meeting dispatch and inventory goals.

· Process Optimization – Improved productivity and reduced errors through workflow standardization.

· Change Management – Supported process improvements to boost accuracy and team efficiency.

· Strategic Communication – Delivered training and updates, reducing onboarding time by 30%.

· Analytical Thinking – Turned operational data into insights for better decision-making.

· System Proficiency – Skilled in MS Office; quick learner with experience on Amazon platforms.

· Team Leadership – Supervised 20+ associates, promoting safety, accountability, and recognition.

· Problem Solving – Maintained compliance and resolved issues to ensure operational flow.

· Time Management – Managed shifts, prioritized tasks, and performed under pressure.

Professional Experience

Amazon – Team Lead (Operations)
Chennai, India | Aug 2019 – Nov 2023

· Increased shift productivity by 15%, as measured by Amazon’s internal performance dashboard, by reorganizing task distribution, implementing real-time monitoring, and coaching a team of 20+ associates to improve daily throughput and safety compliance.

· Achieved 98% on-time delivery rate, tracked via logistics KPIs, by forecasting volume patterns and creating flexible staff schedules that aligned workforce allocation with peak delivery times.

· Reduced operational errors by 20%, verified through audit logs, by developing automated dashboards that allowed leadership to identify bottlenecks and take corrective action in real time.

· Improved delivery accuracy by 12%, measured by quality control checks, by leading continuous improvement initiatives such as route optimization reviews and standardizing best practices across shifts.

· Cut new-hire onboarding time by 30%, monitored through HR onboarding metrics, by designing a structured training program and mentoring new employees to enhance early-stage productivity and retention.

· Maintained 100% safety compliance, evidenced by monthly audit reports with zero violations, by conducting weekly safety briefings and proactively addressing process risks in coordination with team leads.

· Lowered security and loss incidents by 25%, as tracked by incident reports, by working with HR, security, and loss prevention teams to improve asset handling procedures and create a secure work environment.

Education, Certifications & Projects

· Postgraduate Certificate in Advanced Project Management
Sault College, Brampton, Canada | May 2024 – Present

· MBA(Correspondence) – Logistics & Supply Chain Management

University of Madras, Chennai, India | June 2020 – April 2022

· Bachelor of Commerce – Accounting & Finance
GNC, University of Madras, Chennai, India | June 2016 – April 2019

· Certifications (via LinkedIn)

o Project Management Foundations (Communication, Risk, Quality) 2024

o Strategic Planning & Problem-Solving Techniques 2024

o Microsoft Project 2020 2024

o Salesforce Essential Training 2025

o Agile Foundation, Scrum Master Prep, and CRM Foundation 2025

· Projects (Academics)

o Capstone Project – Canada

Smart Parking System for Urban Areas with Real-Time Data and Dynamic Pricing
Role: Administration & Finance Head (Team of 6) | Budget: $600,000

§ Spearheaded financial planning and administration for a ?5 Crore ($600,000) smart urban parking initiative, planned for implementation in Chennai, India, in collaboration with the Government of Tamil Nadu, focusing on real-time data integration and dynamic pricing mechanisms.

§ Developed and managed the complete Work Breakdown Structure (WBS) using Microsoft Project, ensuring all project phases were scheduled efficiently and aligned with timeline expectations.

§ Oversaw budgeting, forecasting, and financial tracking processes, maintaining a cost variance within ±5% across project activities.

§ Streamlined procurement and regulatory compliance procedures, leading to a 30% reduction in administrative delays.

§ Contributed to the Environmental Impact Assessment (EIA), ensuring the allocation of funds to sustainable materials and eco-friendly practices.

§ Negotiated vendor contracts and secured cost-effective procurement strategies, achieving a 12% reduction in projected material costs.

§ Delivered timely and accurate financial reports and milestone updates to key stakeholders, enhancing transparency and trust with project sponsors.

§ Collaborated closely with cross-functional teams to track deliverables, ensuring all phases met critical deadlines and aligned with the project's sustainability goals.

o Sun TV Network Pvt Ltd – Analyst Intern
Chennai, India | Feb 2019 – Mar 2019

§ Identified top-performing content strategies that increased TRP ratings by 8%, as measured by week-over-week viewership data, by analysing audience engagement trends and presenting insights to the programming team for realignment.

§ Enabled data-driven competitor positioning for 5 flagship programs, supported by benchmarking reports, by compiling and analysing competitor TRP data and viewer demographics to guide content scheduling and promotional timing.

Awards & Recognition

LML Award – Amazon: “You Made the Difference – Hattrick” for Best High-Volume Station (Q1 2021)
Vaccination Drive Recognition – Amazon: Led team vaccination initiative

Extracurricular / CSR Initiatives

Distributed educational kits and sports gear to underprivileged students in Chennai
Participated in beach clean-up with Amazon, Goodera, and NGO partners