REJOICE DORCAS MADAKI (PMP, ACIPM, FM)

Abuja, Nigeria | rejoicemadaki1@gmail.com | +2348037548166, +2348067408315

PROFILE:

Graduate of Industrial Design with a substantial experience of visualising end product form and managing the process leading to achieving final product objectives. Has a Master’s degree in Project Management Technology, currently pursuing Ph.D in Project Management Technology. Interior design entrepreneur with a track record of successful project initiation, planning, execution, monitoring, completion, and team collaboration using tools such as Microsoft Project, Trello, Monday.com, Jira, Asana and Slack. Capable of managing varied human and material resources to achieve project objectives within a reasonable timeframe. Rejoice is a visionary marketing strategist and dynamic leader with a wealth of experience driving growth and innovation across the construction, and administrative industry. With a strong background in crafting compelling brand narratives, leveraging cutting-edge digital tools, and optimizing customer engagement strategies, she has consistently delivered transformative results. She is knowledgeable in applying AI tools and solutions to enhance project efficiency, task automation, and data driven decision making. She is skilled in managing digital projects, virtual teams, and online workflows using modern project management methodologies and tools. She is dedicated to positioning organizations as market leaders through bold, customer-centric strategies. Experienced in the successful delivery of projects within agile environments, with a strong background as a certified Scrum and Kanban, with a proven ability to lead cross-functional teams, ensure iterative progress, and drive continuous improvement across diverse project landscapes.

EDUCATION

M. Tech Project Management Technology 2025

Federal University of Technology, Akure, Nigeria Distinction

BA Industrial Design

Ahmadu Bello University, Zaria, Nigeria July, 2018

PROFESSIONAL CERTIFICATION

Certificate in Interior and Furniture Production 2020

Industrial Training Fund/ National Employers Council

The Chartered Institute of Project Management, Ghana 2025

Chartered Institute of Contract Project and Facility Management 2025

The American Academy of Project Management 2025

Chartered Institute of Environmental health and Safety 2025

Chartered Institute of Customer Relationship Management In View

Chartered Institute of Logistics and Supply Chain Management In View

Chartered Institute of Human Resource Management In View

WORK EXPERIENCE

Project Manager Sept., 2020 - Present

R-Jay Construction and Interior Design Ltd, Abuja Nigeria

? Planned and managed the design of 30+ interior design projects yearly for both commercial and residential clients.

? Led a team of 7 interior designers, architects, and contractors, coordinating with stakeholders including clients, suppliers, and regulators to ensure timely delivery.

? Drafted project proposals, and contracts based on clients’ specifications and requirements.

? Conceptualised and presented creative designs that met both functional and aesthetic needs of clients based on their budgets .

? Performed continuous evaluation of the process, documenting progress and results to ensure technical improvements.

? Identified and mitigated any potential risks that may affect production outcome or quality.

? Conducted market research, site visits, and design reviews to ensure feasibility, and sustainability of each project.

? Reduced production cost by 20%, while increasing efficiency by 30% through process automation and waste reduction.

? Achieved 95% customer satisfaction, and 100% customer retention.

IELTS Invigilator June, 2019 - Aug., 2020

MOD Education, Abuja, Nigeria

? Set up the test room according to the standards and procedures of the British Council.

? Checked candidates and verified their identity as well as registration details.

? Answered candidates’ questions and provided general customer service and assistance to ensure a smooth experience.

? Invigilated the tests and monitored candidates to prevent cheating or any other forms of violation of the test rules.

? Collated booklets at the end of the test and returned the materials to the supervisor.

Interior Finishing Supervisor April, 2018 - March, 2019

Gamji Nigeria Company Ltd (Design and Construction) Abuja, Nigeria

? Completed a one year of national service as assisting in construction and design project delivery

? Provided supervision to project workers, documenting reports and communicating with stakeholders.

? Oversaw all aspects of interior finishing for 10+ projects

? Performed other general administrative roles relevant to the effective delivery of each project undertaken

LEADERSHIP AND VOLUNTEERING EXPERIENCE

Assistant Presiding Officer 1 Feb., 2019

Independent National Electoral Commission, Bukuru Plateau State Nigeria

? Presided over ward polling units during the 2019 General Elections in Nigeria

Team Leader (National Youth Service Corps) April, 2018 - March,

2019

Community Outreach on Road Safety

? Coordinated team members and resources for community outreaches to educate community members on road safety and accident prevention.

CORE SKILLS

? Analytical and problem solving

? UX research methodologies

? Leadership and team management

? Communication & customer service

? Strategic thinking and planning

? Organizational skills

? Digital marketing expertise

? Project management methodologies

? Risk management

? Budget planning