LAKSHMI NARAYANAN RAMALINGAM, PMP

121 Ridge Road, Rutherford, NJ 07070 | 929.500.5210 | rlnpm77@gmail.com | linkedin.com/in/RLNarayanan2023/

SUMMARY

Experienced Scrum Master and seasoned Project Management professional with over 15 years of comprehensive expertise. Adept at applying agile methodologies to ensure the on-time delivery of product backlog user stories. Skilled in risk and issue management, fostering transparent communication between technology and business teams, and negotiating across functions to resolve impediments. Proficient in interpreting and analyzing data for informed decision-making, showcasing skills in designing and implementing KPI Dashboards. Proven leadership in guiding scrum teams through project phases, ensuring compliance with company standards from Sprint planning to deployment. Demonstrated ability to identify resource gaps, drive resolution of technical issues, and instill team disciplines for accurate estimating, forecasting, and commitment to work. Proficient in Advanced Excel, MS Projects, and SQL, with skills in data analysis and visualization using R. Proficient in Python for data exploration and showcases expertise in creating interactive dashboards using Power BI and Tableau.

?? Agile Expertise

?? Effective communicator

?? Technical Awareness

?? Influencing

?? Stakeholder Management

?? Facilitation and Coaching

?? Team Collaboration

?? Problem-Solving

?? Adaptability

CERTIFICATIONS/RECOGNITIONS

?? Certified Scrum Master (CSM), Project Management Professional (PMP) & Lean Six Sigma Green Belt (LSSGB)

?? Completed the Quality Science Education Certification (CSQP through a pathway for patient health, incorporating knowledge of Global Regulatory and Legal Requirements of Quality, Product Development, Validation, & Risk and Failure Analysis.

?? Workday HCM and Workday Customized Reports.

?? Received the O7 (Outstanding Performer of the Company) award for seven consecutive years.

?? Awarded as best Volunteer Team in the Project Management National Congress held at Hyderabad.

?? Received recognition from the CEO for creating 25 Business Aligned Academies, leading to a 100% increase in trained employees.

?? Received New Jersey Governor's Jefferson Award for multiplying good for healthcare volunteer service team award in 2022.

TECHNICAL SKILLS

Programming Languages: SQL, Python, R programming, Dotnet

Project Management Tools: JIRA, Confluence, MS Project, MS SharePoint, Microsoft Office Packages, GIT.

SDLC Methodologies: Agile, Waterfall, Scrum, Kanban.

Databases: Oracle, MySQL

Data Visualization: Power BI, Tableau, Advanced Excel, Kibana

Technical Skills 101: Amazon Web Services (AWS): EC2, S3, Glue, Lambda, EMR, Sage maker.

Data Warehouse: Databricks, Snowflake.

PROFESSIONAL EXPERIENCE

HCL Americas February 2024 ??? To date

Project Manager

?? Conduct weekly meetings with the internal team to discuss project progress, address any challenges, and align priorities.

?? Facilitate customer meetings to review project status, gather feedback, and ensure customer satisfaction.

?? Lead cutover calls during project implementations to coordinate the final transition steps, address any last-minute issues, and ensure a smooth

deployment.

?? Collaborate with internal and external stakeholders to plan and execute cutover activities, ensuring minimal disruption to operations and timely

delivery of project

Progyny, Inc. New York City Metropolitan Area June 2023 -December 2023

Data Analyst

?? Participated in daily stand-up calls to discuss and coordinate activities related to data migration.

?? Conducted data audits to support Data Cleansing, ensuring Consistency, and maintaining Integrity within the Workday system.

?? Functioned as a Report Writer, creating customized reports and visualization dashboards by leveraging data from multiple HR sources, including.

Paylocity, Five9, and other benefits portals.

?? Developed expertise in the Workday HCM module and received training in the role of Workday Security administration.

?? Designed an interactive and dynamic dashboard for the two-year recruitment cycle, featuring various recommendations to optimize recruitment.

processes.

Rutgers Global, New Brunswick May 2023 -May 2023

Project Manager

?? Demonstrated effective management skills in overseeing and prioritizing critical action items for individual projects.

?? Fostered collaboration with diverse stakeholders, incorporating agile principles to gather valuable process improvement ideas.

?? Applied agile methodologies in Scrum Master leadership, facilitating ceremonies like sprint planning and retrospectives.

?? Utilized agile practices for risk management, identifying and addressing potential risks and impediments in projects.

?? Advocated for a culture of continuous improvement, encouraging the team to reflect on processes and implement agile-inspired enhancements for increased efficiency.

HCL Technologies Ltd, Chennai, India March 2008 ??? August 2022

Deputy General Manager

?? Oversaw staffing levels, project deliverables, timelines, and expenses across various concurrent projects, ensuring proper resource allocation and achievement of goals, objectives, schedules, and budgets outlined in program and organizational roadmaps.

?? Led a team comprising 40+ members, overseeing significant training and deployment-focused projects.

?? Collaborated with the head of Talent Development for Digital Business (Application Services and System Integration), contributing to operational management spanning the USA, Europe, and Asia within diverse industries.

?? Implemented monthly KPI Dashboards for training functions and presented critical metrics to management.

?? Assisted the head of the Talent Development function for Digital Business (Application Services and system Integration) in managing operations across the USA, Europe, and Asia in diverse industries.

?? Contributed to the development and execution of the Talent Strategy, focusing on building key capabilities through Learning Solutions and Capability Academies.

?? Achieved revenue growth equilibrium by implementing cost reduction and optimization strategies, and executing Lean Six Sigma initiatives, resulting in a 40% reduction in certification expenses.

?? Managed a team of over 20 members, directing major training and deployment-oriented projects.

?? Collaborated with Practice and Center of Excellence teams to elevate proficiency in various areas, including Digital, Big Data, Analytics, Cloud, Multichannel Commerce, Mobility, Agile, DevOps, SAP, Oracle, SFDC, Testing, Architecture, Business Domain, Project Management, and soft skills.

?? The Training Life Cycle Management System (TLCMS), an automation tool utilizing SharePoint, streamlines the collection of training requirements across a vast network of over 10,000 managers within the organization, serving a substantial workforce of approximately 1 million employees globally. This optimization notably reduced the turnaround time from 15 days to 4 days for the initiation of training, resulting in substantial cost savings.

?? To improve the proficiency of our workforce, we have introduced a learning initiative centered around technology. This initiative encompasses compact learning modules and a gamification portal that interfaces with APIs, generating dynamic reports in SharePoint, and synchronizing seamlessly with the Learning Management System. Consequently, more than 2500 employees have obtained certification, leading to a notable enhancement in skill levels throughout the organization.

?? Proficiently authored the Business Requirement Document (BRD) and Functional Specifications to facilitate the development of a training hall booking system. Collaborated seamlessly with a team to skillfully construct the system using Dotnet and SQL, empowering users to conveniently review booking statuses online and make reservations from any location.

?? Created and implemented an in-house IT Service Management (ITSM) certification initiative, aligning with ITIL V3 Foundation standards, in partnership with the Practice Center of Excellence (COE). Certifying more than 5000 employees, achieved standardized knowledge and practices throughout the organization.

?? Contributed to the LMS SABA Migration project, leading data migration and process finalization. Specifically focused on transitioning from SABA LMS to SAP SuccessFactors, ensuring seamless functionality alignment.

?? Introduced a 360-degree survey application for the internal team, facilitating feedback from peers and managers, with the integration of resulting ratings into the appraisal system.

EDUCATION/VOLUNTEER

Masters in Healthcare Analytics & Intelligence CGPA 3.94 December 2023 Rutgers Business School, New Brunswick, New Jersey

Quality Science Education December 2023

Pathway for Patient Health

Masters of Business Administration June 2005 Periyar University, Salem, India

Master of Engineering in Construction Engineering & Management November 2001 Anna University, Chennai, India

Bachelor of Engineering in Civil Engineering April 1998 PSG College of Technology, Coimbatore, India

Volunteer- Palliative Care

Stonybrook Medicine January 2024

Volunteer ??? Healthcare Data Analyst December 2023 ??? Feb 2024

CareCadet Inc