PROFESSIONAL SUMMARY

A results-oriented project and program manager with 6 years of experience leading cross-functional teams to deliver strategic initiatives

on time and within budget. Known for balancing people-centric leadership with disciplined execution, risk mitigation, and agile delivery.

Proven track record of managing high-impact programs across multiple industries with a focus on operational excellence and

stakeholder alignment.

EXPERIENCE

RCW LLC, Houston/The Woodlands, Texas

Program Manager - Mergers and Acquisitions Division

March 2024 – August 2025

• Championed 5 companies through a specialized acquisition process, resulting in funding leverage capacity of over $1 Billion.

• Drove cross-functional change management strategies to align project stakeholders with pre- and post-acquisition goals, leveraging

due diligence insights into each target company’s operations, financials, and organizational structure.

• Delivered executive-level insights and risk assessments through detailed reporting and stakeholder presentations.

• Developed rapport with executives, prepared and led weekly updates, and simplified funding strategies and project synergies.

• Supported communication strategies and executive alignment with internal CEO and directors.

Accenture, Los Angeles, California

Senior Business Analyst

Vendor Program Manager – Global Privacy Program Transformation - Comcast (Client)

October 2020 – March 2024

• Directed agile end-to-end private information data remediation program across 11 global functional areas.

• Managed data remediation for 287 third-party engagements’, ~25% of total vendor program scope.

• Analyzed and led status reporting for 11 functional areas; provided daily updates for senior client compliance leadership.

• Streamlined 4 program improvements that reduced manual workload and delivered $200k+ in cost savings.

• Trained 7 new vendor program managers in agile end-to-end program lifecycle processes.

Technical Project Manager – Professional Enterprise Upgrade - Disney (Client)

• Delivered enterprise system upgrade with a globally distributed team, navigated scope changes, mitigated risks, and met budget targets.

• Developed project workflows, led sprint planning, and maintained stakeholder alignment through routine progress updates.

• Led discussions with the client leadership and managed 5 offshore developers throughout 16-week project lifecycle.

Project Lead and Change Manager – Organizational Transformation - Accenture (Internal)

• Developed global change management strategy, inspiring 11,000+ Accenture employees to join the program within 9 months.

• Designed a plan for country leads involving engagement and adoption strategies, training, and communications.

• Led training sessions for Accenture leadership, developed a challenge to introduce the leaders to the platform and gain sponsorship.

• Bridged the gap between CIO tech leads and global corporate citizenship teams by providing data management guidance and

visualization support. Worked with vendor to develop future enhancements and user engagement opportunities.

• Supported sustainable laptop extension U.S. pilot program for global rollout. Conducted stakeholder analysis to identify pain points and

program gaps. Developed communication strategy and KPIs to determine the program success metrics.

Project Manager – Global Security Platform Upgrade - Disney (Client)

• Interfaced with stakeholders to elicit, document, and prioritize business requirements for a global security platform transformation.

• Developed streamlined process maps and proposed workflow optimizations to enhance system agility and user experience.

• Led offshore technical team of 5, and managed project deliverables through planned change requests.

• Established rapport with client by delivering consistent and reliable solutions that secured highly sensitive business information.

Strategic Business Analyst – Kagoshima Prefecture Product Growth Strategy - Japanese Government (Client)

• Led strategic market research and product feasibility analysis to support international growth initiatives for new consumer goods.

• Co-developed go-to-market plans and marketing strategies based on data-driven insights from consumer behavior and import channels.

Amazon, Houston, Texas

Supervisor - Process Assistant

August 2017 – December 2018

• Led daily operational execution and shift planning for 100+ associates, increased productivity rate by 20% (throughput per hour).

• Measured associates’ error rates, implemented KPIs, actively engaged associates, and adjusted training procedures, resulting in

increased operational efficiency by 50%.

• Initiated and led a work adjustment project, implemented team building and training exercises, yielding 25% increased associate

satisfaction rate.

EDUCATION

C. T. Bauer College of Business, University of Houston, Houston, Texas

Bachelor of Business Administration in Management Information Systems

SKILLS

Program Management - Change Management, Project Lifecycle Management, Communications Strategy, Change Adoption,

Engagement, and Impact Analysis, Team Training, Risk Management, Customer Relationship Management, and Agile Methodology.

Business Intelligence - Process Design and Improvement, Business Analysis, Generative AI, MS Office Suite, ServiceNow, Smartsheet,

D3 Security, Technology Analysis, Business Process Modeling, SWOT/PEST Analysis, Requirements Gathering, and User Stories.

Industry Experience - Communication, Media and Technology, Consumer Goods & Services, Public Sector, SC&O Warehousing,

Educational Services, and Retail.