EXPERIENCE

IT Project Manager II University of Rochester Medical Center April 2022 – Present

Spearheaded the implementation of a $2M enterprise IT project, successfully achieving project milestones ahead of schedule and under budget by 15%, using Agile methodologies and coordinating cross-functional teams across 3 geographical locations.
Led a revenue-cycle project to modernize the payment solutions enabling hospital-based pharmacies; achieved 100% project milestones on-time and reduced budget more than 40% by leveling resources across project activities and executing workstreams in parallel.
Executed an integration project with a third-party solution for image capture into the enterprise EHR and managed two major design changes: reducing staus workload by 15 personnel hours per week per nurse while enhancing teaching outcomes for surgical residents through close coordination with all stakeholders and an Agile mindset.
Administered a project to develop an electronic report for nurses, aimed to improve Emergency Department boarding times by following Agile principles; delivered the minimum viable product 2 months ahead of schedule.
Rescued a project facing significant schedule, and cost overruns by implementing effective communication techniques between operational and technical team members, establishing clear requirements, and strict resource control procedures, ensuring ontime production and deployment for 100% of project deliverables.

Project Manager, IT Aspen Dental Management, Inc

Consolidated three years of back-logged technical development in excess of 500 tasks by expanding communication channels with Help Desk management and infrastructure administrators to update all supporting documentation with recent and relevant data, resulting in completion rate 75% faster than under the previous Product Owner.
Drove the development of a growth product to deliver an integrated series of platforms providing access to treatment financing for all Aspen Dental customer segments with incremental revenues greater than $30M.
Championed a change management initiative to consolidate the use cases of Apple device management practices, resulting in a 70% reduction in complexity and creating an extra 15 personnel-hours per week per engineer by leveraging Agile project methodologies.

Associate Project Manager Michels Power/ Michels Corporation

Controlled the end-to-end project delivery plan for a wind farm to electrical grid connection and negotiated a change order which doubled the project schedule while boosting ROI by 25% by aligning business strategy with project goals.
Devised and instituted a new status tracking process less than 60 days after joining the project team that reduced the budget deficit of a power distribution project by 50% and boosted long-term success by improving cost reporting.

Associate Project Coordinator Innovative Interfaces, Inc

Led a mission-critical project aimed at optimizing the process of customer trouble ticket submission, resulting in a 38% improvement to both ticket initiation and closure efficiency by collaborating with and clearly communicating requirements to all process stakeholders.

Captain - Artillery US Army

Created and deployed a training plan aimed at equipping new managers with operational skills and risk management techniques resulting in 95% pass rate during testing through the utilization of agile methodologies to translate training content into actionable user stories and acceptance criteria.
Spearheaded the development and implementation of Standard Operating Procedures (SOPs) for the department, leading to a 50% increase in operational e?iciency and communication e?ectiveness across all team members through alignment of SOPs with strategic and unit-level goals.
Pioneered the expansion of operational capacity, workforce, and facility utilization by 33% through the successful established a new operational division and managed the recruitment and onboarding of 30 new employees and managers for a healthcare unit.

EDUCATION

Bachelor of Science in Leadership
- United States Military Academy
- West Point, NY
Masters in business administration
- Syracuse University
- Syracuse, NY

CERTIFICATIONS

Project Management Professional Project Management Institute, 2019
Certified Six Sigma Greenbelt Syracuse University, 2022
Microsoft Excel Specialist Microsoft 2022

INVOLVEMENT

Member: American Legion August 2018 - Present
Member: Project Management Institute June 2018 - Present
Volunteer: Project Management Institute - Rochester Chapter May 2023 - August 2023
- Served as a judge for the PMI Rochester Chapter to determine the awardees for 2 higher education grants.
Selected Member: Syracuse University Honor Society March 2020 - December 2021
- Recognized for performing at a high academic standard and engaging with other students in active study.

SKILLS

Strategic Planning, Operations Management, Management, Leadership, Leadership Development, Resource Management, Business Process Management, Business Planning, Scope Management, Project Planning. Project Management, Cost Management, Change Management, Stakeholder Management, Agile Projects, Lean Projects, Process Improvement Projects, Oral Communication, Written Communication, Microsoft O?ice, Visio, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, Microsoft Project, Collaboration Tools