Saleh Abdullah PMP Certified

| SaaS Growth & Client Engagement Professional salehbmz15@gmail.com | +97365004658 |

www.linkedin.com/in/saleh-abdullah

Professional Summary

PMP-certified Project Manager with 6+ years of experience leading end-to-end technical project delivery and digital transformations for enterprise clients. Proven expertise in managing cross-functional teams, optimizing project budgets, and driving customer satisfaction in technology-driven environments. Strong background in risk management, stakeholder communication, and delivering projects that align with strategic business objectives.

Key Achievements

Project Portfolio Management: Led the end-to-end delivery of 200+ client implementation projects, achieving a 92% success rate and improving operational efficiency by 40%.

Financial Performance: Drove project initiatives that increased account revenue by 40% through effective scope management and identification of expansion opportunities.

Process Improvement: Implemented project management frameworks and dashboard systems that reduced project-related issues by 30% and boosted team productivity by 20%.

Stakeholder Management: Successfully managed relationships with cross-functional teams, external partners, and enterprise clients across EMEA and MENA regions.

Professional Experience

Systech Solutions [MENA Market Focus] Customer Success Manager | Inside Sales Executive | Jun 2023 - Present

Managed end-to-end project delivery for enterprise analytics solutions, coordinating technical and account teams to ensure alignment with client objectives.

Developed project plans, monitored risks, and maintained project documentation, resulting in 100% on-time delivery for assigned projects.

Collaborated with cross-functional teams to resolve project bottlenecks and ensure seamless client onboarding and adoption.

Freelance Digital Marketing Consultant – Remote | 2022 – 2023

Acted as Project Manager for client digital transformation projects, managing timelines, resources, and stakeholder communications.

Implemented project tracking systems using Agile methodologies to deliver projects on schedule and within scope.

JUSTCLEAN Co [ Saudi Arabia] Customer Success & Implementation Manager | Jul 2019 – Mar 2022

-Led the digital transformation project for the user dashboard and order processing systems, managing cross-functional teams and stakeholder expectations.

-Directed a portfolio of 200+ client implementation projects, ensuring alignment with scope, timeline, and quality standards.

-Implemented risk management frameworks that reduced project delays by 30% and improved client satisfaction scores.

-Managed project budgets and resources, identifying opportunities that contributed to 40% account growth.

Golden Compositions [Saudi Arabia] Operations Specialist | Jan 2018 – Jul 2019

Led process improvement projects that reduced operational costs by 25% through workflow optimization and resource management.

Managed cross-functional project teams to implement new operational systems, improving service response times by 40%.

Education & Certifications

MBA - ICFAI Business School

B.Com (Hons) - Osmania University

Project Management Professional (PMP) - PMI

Data Landscape of GenAI for Project Managers - PM

Languages

English (Fluent), Arabic (Fluent), Hindi (Fluent), Urdu (Native), French (Professional fluency)

Technical Skills

Project Management: Agile, Waterfall, Risk Management, Budgeting,

Resource Allocation Tools: MS Project, JIRA, Asana, Trello, Notion, HubSpot.

Technical: Data Analysis, Dashboard Development, Process Improvement