ABOUT

I believe I possess the necessary skills and experience you are seeking and would make a valuable addition to lead any ICT project globally. As my resume indicates, I own more than 14 (Fourteen) years of progressive experience in the field of ICT related enterprise application software/Business automation/digitization, Data center/Disaster Recovery Center, SDN and IT security implementation. By working in this field, I have gained knowledge and expertise regarding-
/Implementation of following applications/systems: Regulatory/Supervisory Technology with Smart Risk based supervision for Insurance Industry. ERP application, Life and Non-Life core insurance applications, Learning Management system (LMS), Business intelligence application, Doc Mgt. System (DMS); SOC deployment with SIEM, SOAR, Anti-APT & DLP solution; Implementation of Active and passive infrastructure of Data center and Disaster recovery center includes enterprise servers and storage, software defined networks, power infrastructure; ITIL implementation; Planning and design BCP/DRP; O365 implementation; Enterprise Email implementation; IP Video Surveillance and video conf system, IP Telephony system implementation;
/Active participation of pre and post procurement of Software and hardware, activities include preparation of technical spec of Application for International competitive bids (ICB) and Technical Evaluation of Bids. Reviewing, supervision of different technical documentation of application implementation life cycle from the Requirements Elicitation, Development of Business Rules specification, Software requirement specification, Software design document/Technical design documents, Application Programming Interface documentation, supervision of software prototyping, User acceptance test, Operational acceptance test.
/Reporting, communicating and presenting the project implementation progress/milestone status to the project stakeholders i.e the World Bank, Ministry, Project beneficiaries.
/
/In order to support my experience and further develop my skills and understanding in the sectors, Did various certification & training like PMP, CCNA, CCNA Cyber Ops, CCNA Voice, MCSE, RHCE, and CMMI L3 for Dev., ITIL F, ISO 2700 etc;
/Completed following educational degrees - a M.Engg in Information Systems Security degree, a Masters in Information Technology degree; A BSc in Electronics & Telecommunication Engineering degree; In addition, I have completed an advanced diploma certificate course from IBA, Dhaka University for Management professionals for IT industry.
/I am excited to be a part of any ICT deployment/operations project globally.

ACADEMIC RECORD

Advanced certification for Management professionals (ACMP), IBA, University of Dhaka, Dhaka, Bangladesh, passing year- 2018

M.Engg in Information Systems Security, Bangladesh University of Professionals, Dhaka, Bangladesh, passing year- 2017, CGPA 3.63/4

Master’s in information technology, IIT, Jahangirnagar University, Dhaka, Bangladesh, passing year- 2015 CGPA 3.42/4

B. Sc in Electronics & Telecommunication Engineering, Daffodil International University, Dhaka, Bangladesh, passing year- 2009, CGPA-3.13/4

Diploma in Engineering, Computer Technology, Comilla Polytechnic Institute, Chittagong, Bangladesh, passing year- 2006, CGPA-3.25/4

Secondary School Certificate, Janata High School, Chittagong, Bangladesh, passing year- 2002, CGPA-3.63/4

PROFESSIONAL CERTIFICATATION AND TRAINING:

? Project Management Professional (PMP) Certified

? CCNA Cyber Ops (Certified)

? MCP (Microsoft Certified Professional)

? MCSA, MCSA Messaging (Microsoft Certified Systems Administrator Messaging)

? CCNA (Certified) from CISCO Local academy of American Int. University Bangladesh.

? CCNA Voice (Certified) From Communication Systems Ltd.

? CMMI for Dev (Course Completed) QAI, India Under BHTPA, BCC.

? Diploma on Networking Technology under IDB-BISEW Scholarship project

? ITIL Foundation Exam –passed

? Certified information systems Auditor (CISA), course completed

? Certified information systems security professional (CISSP), course completed

? Certified Ethical Hacking (CEH), course completed

? Training workshop on Huawei MDC, Storage, Server, SDN, HCI, VDI, and A10 WAF Organized by Smart Technology BD in association with Huawei and A10 at The Palace, Bahubal, Habigonj at September (9th-15th)’2023.

? Title: Internal Auditor Training on ISO 9001:2008

Organized by BCL Associates Limited. At BCL Head Quarter at April (23th -24th)’2015.

? Title: IPv6 Deployment Workshop.

Organized by APNIC Dhaka Chapter at CRC of the Institution of Engineers, Bangladesh (IEB)

at Dec (18-20)’2011.

? Title: Diploma on Networking Technology.

Duration: 1-year and 6 months

Details: (a) MS Office (b) A+ (computer Hardware) (c) Network+ (d) MCSE (e) RHCE

Organized by IT Scholarship Project of IDB – IDB-BISEW on August 2008.

Trainee ID # 1077520, Batch ID-NT/GNSL-01M/R06/01, Round-6.

? Title: Central Depository System (CDS)

Program Details: Overall operations of CDBL such as CDS System Architecture and operations, Network Architecture and operations, SAN to SAN (Storage area network) Data Replications between Main data center site and DRC (Disaster Recovery Center), Network operation center(NOC) operations of CDS ete.

Organized by Central Depository Bangladesh Limited (CDBL) on January 2010

? Title: NSN Flexi EDGE BTS site Engineering Training.

Organized by Nokia Siemens Networks Bangladesh Ltd at June ’2010.

Title: “WiMAX BTS Installation, Integration, configuration and commissioning”

Organized by Huawei Technologies CO. Bangladesh Ltd at Feb’2010

PROFESSIONAL EXPERIENCES

Job Title: IT Specialist (Information Security)

Organization: Bangladesh Insurance Sector Development Project (IDA Cr. No.5972-BD), IDRA, Financial Institutions Division, Ministry of Finance.

From to Dates: August’20 – Continuing

Address: Jiban Bima Bhaban, Front Block(5th flr), 10 Dilkusha C/A, Dhaka.

Job Responsibility:

? Implementation of Regulatory/Supervisory Technology with Smart Risk based supervision for IDRA.

? Learning Management system (LMS) for Bangladesh Insurance Academy (BIA)

? Enterprise Resource Plan (ERP) application for Grievance redressal system for IDRA, JBC, SBC & BIA

? Life and non-life core insurance applications for Sadaran Bima Corporation and Jibon Bima Corporation.

? Business intelligence application, Call center & CRM, Web portal & CMS, Document Mgt. System (DMS) with ICR based technology and Enterprise email system for IDRA, BIA, JBC & SBC

? Implementation of Large-scale datacenter and disaster recovery system with passive power infrastructure for IDRA, JBC, SBC & BIA

? Implement countrywide SDN, SD-WAN networks for JBC & SBC and IDRA, BIA.

? Review Business Rules Specification (BRS) of project beneficiaries according to their service/business delivery procedures and SOP prepared by the application vendor and validate these for preparing Software requirement specification (SRS), and Software/system designed documents (SDD) to developed the application by the developer and strictly monitoring of the development works of the application vendor in the different phases of Software Development Life Cycle (SDLC).

? Monitoring software prototyping session, UAT (User Acceptance test), OAC (Operational Acceptance test) conducting by the vendor data migration and inter-application API/Third-party API integration etc.

? Conduction coordination and collaboration meeting among applications vendors and consultant regarding applications development and integration issue in timely manner in complex situations.

? Preparing Technical requirement of the software packages for ICB tender, do technical evaluation of the IT software and hardware bidders.

? Work closely working with consultants, IT vendors, IT Consulting firm and beneficiary organizations to carry out all IT/MIS packages implementation activities, coordinate and collaborate with the contracted package of Software/hardware supplier/IT consulting firm, managing monitoring applications implemented to establish insurance digital ecosystem under the BISDP.

? Monitor information systems including computers and networks to detect cyber threats and vulnerabilities regarding information assets;

? Defines and validates baseline security configurations for operating systems, applications, networking and telecommunications equipment;

? Analyze and assess potential security risks, develop plans to deal with such incidents by putting measures in place;

? Submit reports to appropriate management regarding the effectiveness of information security;

? Recommend for the adoption of new policies and procedures;

? Participate in and/or lead vendor product reviews, evaluations, demonstrations, proofs of concept and implementations;

? Determines security violations and inefficiencies by conducting periodic audits;

? Develops and delivers IT risk & security awareness and compliance training programs;

? Conduct knowledge transfer training sessions to security operations team upon technology implementation

? Closely work procurement activities in reference to the Procurement Plan timeline and the procurement approval process of the Government and bring any slippage of activities immediately to the attention of the PIU.

Key Achievement:

Bangladesh insurance sector automation process.
Implementation of Regulatory & Supervisory Technology for Regulatory authority
Implementation of Core Insurance both life and non-life application and Learning Management System application.
Implementation of Enterprise IT infrastructure Data center/Disaster Recovery Center, Software defined networks (SDN), SD-WAN,
Team building and Vendor management.
Implementation of enterprise IT security implementation
API integration with payment gateway, SMS, Banks and MFI etc.
Implementation of Insurance eco-system in muti-vendor complex environment.
IT Project Management

Job Title: Sr. IT Engineer

Organization: World Bank Group, World Bank Dhaka Office (Under firm contract)

From to Dates: August 14, 2017 – Continuing

Address: The world Bank Dhaka office, Plot #E-32, Agargaon, Shere-E-Bangla Nagar, Dhaka-1207

Responsibilities:

· Maintenance of LAN and WAN infrastructure containing IP-Telephony link, ISP link, IPLC link etc of World bank country office Dhaka.

· Provide support in the detection, response, mitigation, and reporting of cyber threats affecting client networks.

· Maintenance of Cisco IP Telephony system,3CX IP PABX system, Cisco Video conferencing, cisco webEx system, Enterprise WiFi system,

· Maintenance of Active Directory DC, DHCP, DNS, File service, MS Exchange server, SCCM server

· Mobile management device (MDM) like Mobileiron and Microsoft Intune implementation and configuration

· Remote connectivity through citrix(VDI), cisco AnyCnncet VPN etc.

· Configuring end user device like laptop, desktop, smartphone for smooth office work from home and office like Windows7/10 OS, MAC, MS Office Applications 2016, Outlook 365, Onedrive for Business, RSA Soft token/hard token, Citrix for VDI, MobileIron for work Intranet based services and other end user customized applications like SAP, Operations Portal, Business Intelligence, SPARK, Encorr, iSimulation etc.

· World Bank Standard Hardware support and troubleshooting including, Desktop, Laptop, Workstation, Server, Printer, Digital Senders, FAX, Multi-function Printers etc.

· Provide on demand training on various IT product for Business

· Help IT members managing their daily routine task through incident management system (Remedy).

· Regular health checkup of the end-user device for any vulnerability and security risk through different security tools like CrowdStrike Falcon Host Sensor, Encase forensic agent etc.

· Asset management and tracking system

Key achievements:

· Learned managing Enterprise IT infrastructure, Team building and Vendor management.

· Learned enterprise IT security implementation

· Learned effective use of Incident management system.

· Audio video collaboration system for Business

· Achieved extensive knowledge on the various applications like SAP, office 365, OneDrive, MS Exchange, Business Intelligent and LAN/WAN Network administration and enterprise level office equipment

· Achieved extensive knowledge on securing access to information of the organization.

· Mobile management device (MDM) like MobileIron and Microsoft Intune implementation and configuration

· Achieved knowledge to develop Asset management system.

· ITIL practice on Incident Management phase

Job Title: Systems Administrator/ICT Consultant

Organization: BCL Associates Limited. (Former Bangladesh Consultant Limited)

From to dates: 18th May 2011 - August 13, 2017

Adderss: Jabber Tower (10th flr), 42, Gulshan 1, Gulshan Avenue, Dhaka-1212, Bangladesh.

Responsibilities: As a system administrator I had to look after the following:

Both Wire and Wireless network of the organization

· Plan, Design and implement IT/cyber security strategy and Infrastructure for the organization

Multivendor server runs Active directory domain controller, DNS, DHCP, MS exchange and storage server storage.
Multi-vendor network devices like Cisco ASA firewall, CISCO CAP, Cisco WLC, Cisco PoE switch, Juniper PoE switch and Mikrotik router etc.
Enterprise antivirus
Regular Maintenance and update company website (Hosting service)
ERP system server maintenance and backup
Enterprise content management, workflow management and archiving system
IT security awareness training to the end user
Design and implement IT system for different project office on demand.
Work with consultant Engineers for design, supervision and implement different ICT project of the organization

Key Achievements:

Project done under BCL:

a. ICT Expert for Sheikh Hasina Software Technology park Jessore(SHSTP)

b. ICT Infrastructure design for Imperial Hospital Ltd, Chittagong

c. ICT Infrastructure design for Nangarhar University & Balkh University, Afghanistan

d. ICT input for Capacity development project for RHD

e. ICT input for Management Consulting Services (MCS), Padma Multipurpose Bridge Project

f. ICT input for Joydebpur-Mymensingh Road Improvement Project

Organization: Universal Engineering and Technology Co. Ltd.

Job Title: Project Engineer

From to Dates: 16th February 2010 - 30th April 2011

Address: House 66/13, West Rajabazar, Indira Road, Dhaka-1215

Responsibility: To Installation, configuration, integration and commissioning different manufacturers BTS like WiMAX BTS; NSN Flexi EDGE BTS and Micro BTS and Ericsson RBS etc; Service test of WiMAX BTS, Site Survey, Preparing Site for PAT and PAT Documentation etc.

Key Achievements:

Installing more than 200 NSN BTS and Preparing Site for PAT and PAT Documentation
Installing more than 80 WiMAX BTS with drive test

Organization: US Software Ltd.

Job Title: Faculty Member

From to Dates: 9th November 2009 to 9th February 2010

Address: 69/B(2nd floor), Panthapath, Green Road, Dhaka-1205

Responsibilities: Toprovides training on A+, Network+, MS Office Product and MCSA related courses.

Key Achievements: Professional teaching experience