Sundus Ahmad

PMP??|PMI-ACP|AWS Certified Cloud Practitioner | Microsoft azure-900 | PMI-Gen-AI

Phone: 9811130992 | Email:sundusmd@gmail.com | https://www.linkedin.com/in/sundusahmadpmp

Skills:

Project Management Skills ??? Cloud Project Management, Agile Project Management,

Duckcreek, Quality Assurance , Digital Transformation , End to End Policy Life Cycle Management , PAS,Billing,Agent Management, Claims , Project Governance, Strategic Planning, Client Engagement & Collaboration , Presentation, Risk Management , Stakeholder Engagement, Team Leadership , Communication , Compliance Management

Technologies & Tools - qTest, ALM, UFT, JIRA,VersionOne, Bugzilla, MSTeams,SAP FieldGlass , Python, NumPy, Pandas, Visual Studio Code , Jupyter Notebook, Google Colab,

Other Skills - Cloud Computing , AI , ML, Deep Learning

Work Experience

Coforge , Greater Noida (Aug 15 ??? Present)

Senior Project Manager

Client - Aflac

Project Description

Aflac is a supplemental insurance company and acts as a supplemental insurance provider, offering additional financial protection and aims to alleviate financial stress for policyholders allowing them to focus on recovery-Pays cash benefits, supports during challenges, Offers diverse options.

Key Responsibilities

?? Leading individual and group business functions, including New Business, Policy Admin System, Claims, Billing, and Agent Management System for one of the Supplemental Insurance Project

?? Reduced the execution time by 36% by implementing regression automation suite.

?? Ensure availability of necessary resources, adhering to plans for quality, safety, and timely completion.

?? Maintain compliance with regulations and internal policies.

?? Manage delivery dashboard for real time insights on service delivery.

?? Establish and maintain project governance frameworks aligned with organizational objectives.

?? Manage team details, including onboarding, billing, and career development.

?? Own and update project schedule to meet changing needs.

?? Facilitate team meetings for decision making and issue resolution.

?? Escalate unexpected events impacting project schedule, budget, or resources to management.

?? Ensure effective communication and provide regular project updates to management, including risk mitigation plans.

Digital Transformation Planning:

?? Collaborated for initial assessments to understand the current state of digital capabilities and identified key areas for transformation.

?? Collaborated with stakeholders to define clear objectives and goals for the digital transformation initiative.

?? Developed a comprehensive digital transformation roadmap, outlining key milestones, deliverables, and timelines.

?? Facilitated workshops and training sessions to build awareness and readiness for digital transformation among team members.

?? Monitored and evaluated the progress of digital transformation efforts, making adjustments as needed to ensure successful implementation.

NIIT Technologies , Noida (Mar 15 ??? Sep 15)

Business Analyst

Client ??? West Bend (Duck Creek)

Project Description

West Bend stands out as a reliable and relationship-driven insurance company dedicated to providing comprehensive coverage and exceptional service to homeowners, auto owners, and businesses.

?? Led Actuarial analysis of premium modifiers to determine optimal pricing strategies in Commercial Insurance.

?? Coordinated with clients daily to communicate findings on premium modifiers, validating results through Example Author.

?? Facilitated technical and business review meetings and ensured successful completion of Functional Testing and UAT.

NIIT Technologies , Noida

QA Lead

Client: UTICA (Duck Creek) (Jan 14 ??? Oct 14)

NIIT Technologies , Noida

QA Lead

Client: Tower Group (Duck Creek) (Mar 10 ??? Jan 14)

Birlasoft ,Noida

Senior Software Engineer (Aug 05-Feb 10)

Clients: MetLife, Michael Page, Hollywood Video

Education Qualifications

Executive M.Tech ??? Cloud Computing

(Pursuing 20232025)

Indian Institute of Technology, Patna.

B.E. Computer Science

Birla Institute of Technologies Mesra Ranchi

M.Tech (Information Technology)

Sam Higginbottom University of Agriculture, Technology And Sciences

Certifications

Project Management Professional (PMP)?? (Credential #2984982)

PMI Agile Certified Practitioner (PMIACP)?? (Credential #3427909)

PMI Generative AI Overview for Project Managers

AWS Certified Cloud Practitioner (CLF-C01) (Validation #6J2HL90JPMVEQNC1)

Microsoft Azure az900 Certified (Certification #H299-2810)

HP QTP 9.2

Insurance Underwriting Certified

Professional Development:

?? Leadership Navigation Training Program (5 months program)

?? Lean Six Sigma

?? HIPPA

Awards

?? Coforge GEM award for year 2022

?? Coforge Award of Excellence for the year 2023