Sr. Technical Program Manager | 01/2022 – Present

Oracle | Remote - VA

Serve as a senior PMO leader owning governance and delivery oversight for a portfolio of 160+ IT products, improving portfolio visibility and enabling leadership to prioritize high impact initiatives, reducing delivery ambiguity.
Established standardized PMO frameworks, reporting, and risk tracking, increasing on-time project delivery and reducing unidentified risks across cross-functional teams.
Led cybersecurity compliance initiatives for government healthcare applications, creating policies and documentation that improved audit readiness and reduced compliance gaps to government standards (ATO, NIST 800-53).
Developed and executed strategic roadmaps, optimizing resource allocation and shortening delivery timelines across multiple concurrent programs.
Strengthened stakeholder alignment through executive-level reporting and communication, improving decision-making speed and reducing escalations.

Technical Program Manager | 07/2021 – 01/2022

Cerner Corp. | Kansas City, Missouri

Led end-to-end delivery of a large-scale, Section 508-compliant EHR training program, enabling successful onboarding of 1,000+ users with high adoption rates.
Directed the development, authoring, and execution of a comprehensive 508-compliant training program for EHR implementation, ensuring seamless adoption across government agencies.
Improved accessibility compliance across all training materials, reducing rework and ensuring adherence to federal standards.
Optimized resource planning and scheduling, increasing training throughput and minimizing delivery delays.
Implemented performance tracking and reporting, providing measurable ROI insights that informed leadership decisions.

Program Manager | 12/2019 – 07/2021

Cerner Corp. | Kansas City, Missouri

Drove quality and governance improvements for veteran healthcare training programs.
Collaborated with cross?functional leaders to ensure regulatory compliance, operational readiness, and customer satisfaction.
Oversaw day?to?day performance, troubleshooting operational issues, and ensuring service levels met or exceeded established standards.

Project Manager | 10/2016 – 12/2019

Cerner Corp | Kansas City, Missouri

Led EHR implementations across 12 healthcare facilities, coordinating staff schedules, training, and resource allocation, while improving clinical workflow efficiency and reduced data entry errors.
Designed and delivered leadership?level training, achieving a 55% improvement in advanced system utilization.
Influenced operational roadmaps by leveraging data insights to refine workflows and elevate service standards.