PROFESSIONAL EXPEREINCE

Douglas County Government Castle Rock, CO (2021 - Present)

Deputy Director – IT & Senior Program Manager

Douglas County located in the state of Colorado is part of the greater Denver Colorado

metropolitan area. It is 844 square miles in size and currently has a rapidly growing population of approx. 375,000 residents. Douglas County Government and its 1,700 employees strive for excellence in local government and public service to its citizens, taxpayers and communities.

As Deputy Director - IT Portfolio & PMO Services, I have leadership, management and

performance responsibilities for the IT Portfolio & PMO managing IT and business domain program roadmaps, department project demands, intake, estimation/grooming, program/project delivery and domain business partner relationship management. I also oversee the IT Business Relationship Management (BRM) and Organizational Change Management (OCM) programs and activities and lead the IT Business Services function for all IT budgets, contracts, AP, renewals, etc. and the overall department budget of $35M.

Key Responsibilities:

Report within Douglas County Information Technology department. Serve as a key member of the leadership team and owning the Portfolio and PMO Services division.
Coordinate the development of strategic program roadmaps, ideation, demand estimation/grooming, intake, solutioning, business case, scope, budget, resource management/capacity activities for approx. 50 enterprise project work streams annually.
Forecast, budget, track, manage and reporting of the IT Project Tech Fund of approx. $10M annually.
Development, implementation and continuous improvement of demand, delivery and governance best practices and policies and adaptation and enhancement to core processes, methodology, tooling and template/artifacts.
Develop, manage and report on Portfolio & Project Delivery performance metrics and KPIs.
Supervisory and professional development responsibility over a team of Project, Change/Communication and Training managers and colleagues.
Management of project solution software/applications, managed services and vendor contracts, MSAs/SOWs and enterprise agreements.
Serve as Head of the County’s Artificial Intelligence (AI) Center Of Excellence (COE).

Fidelity National Information Systems (FIS) Denver, CO (2017 – 2021)

Manager - Global PMO

FIS, a global Fortune 500 public company headquartered in Jacksonville, Florida along with

55,000+ colleagues based in offices throughout the world, is the global leader in providing technology, solutions and services to merchants, banks and capital markets businesses.

As Manager - PMO, I had overall leadership, management and performance responsibilities for the Global CIO PMO managing IT, InfoSec and business demand, intake, program/project delivery and domain business partner relationship management.

Key Responsibilities:

Report within the Global CIO’s Business / Service Management division. Serve as a key member of the division’s management team and owning demand intake and program management and delivery.
Manage business relationship and service provider partnership activities to organizational domain business partner segments to shape demand, service needs and strategic advisory.
Coordinate Global CIO PMO demand intake, ideation, sizing, business case, scope, budget and capacity activities for small to large scale IT, InfoSec and business projects comprising all types of enterprise technologies across diverse departments and lines of business.
Drive transformation, utilization and continuous improvement of a hybrid adaptation of Agile (SAFe) and Waterfall (PMI) methodologies.
Development, implementation and continuous improvement of demand, delivery, governance best practices and policies and adaptation and enhancement to core processes, methodology, tooling and template/artifacts.
Manage collaboration and communication with project sponsors, stakeholders, steering committees, service owners via regular reporting on active project progress, budget status, risks/issues and KPIs.
Supervisory and professional development responsibility over an international team of Program/Project Manager and Service Partner colleagues.

Davis Graham & Stubbs LLP Denver, CO (2003 – 2016)

Chief Information Officer

DGS, a full service corporate law firm headquartered in Denver, Colorado with multiple US branch offices along with 275+ attorneys and 575+ employees is a national and regional leader in litigation, environmental and corporate law practices.
As CIO, I had overall leadership, management and performance responsibilities for the firm’s technologies and support service operations.

Key Responsibilities:

Report to the firm’s CEO/Managing Partner and Executive Director. Serve as a key member of the firm’s Executive Leadership Team (ELT) and business partner to the Executive Committee (EC).
Overall ownership and management of the firm’s Information Technology, Communications, Litigation Support, Office Services, Records/e-Records Management, Library/Research & KM departments. Supervisory and professional development responsibility for 5 managers, 35 full time staff and ad hoc vendor contract resources.
Oversight of HR, Finance and Marketing business function technologies and legal Department/Practice Group technologies serving as a business partner to align business and technology needs and delivery.
Definition, development, implementation and execution of the firm’s strategic and tactical technology and operational plans. Co-Chair of the firm’s Technology Committee.
Development and management of expense/operational and capital budgets totaling over $18 million annually.
Oversight of PMO methodologies, project intake/onboarding, scheduling, resources, governance/compliance and project documentation and closure activities.
Hands-on technical portfolio/program management of all CIO work streams comprising all types of enterprise technologies across practice groups, lines of business and back office departments.
Developed and implemented project controls, direction, methodology utilization and operational process management of technology and business projects, team resources and budgets. Created disciplined and consistent project life cycle phases to include: envisioning and scoping, strategic analysis and planning, requirements definition, design/proof of concept, business process reengineering, technical development/engineering, testing, implementation/migration, support, status/budget reporting and operational turnover.
Management and communication with project sponsors and key stakeholders and regular reporting to the Executive Committee on active progress, budget status and risks/issues.
Management and accountability for all systems, software, hardware, support and hosted/managed services vendors and all technology and service contracts and enterprise agreements.
Ownership of the full scope of responsibilities for the firm's commercial office space needs approx. 750,000 sq ft in multiple locations; lease administration; property management liaison; facilities management; maintenance & repair; vendor management; contracts; project management for construction, new office openings, office expansion and remodeling; space planning and layout; furniture specification and installation; restack, move and relocation; services technologies; physical security.