SUMMARY

PMP-certified Program Manager with 8+ years of experience leading integrated marketing programs, full-funnel campaign execution, and cross-functional brand initiatives across healthcare, tech, media, and nonprofit sectors. Proven track record building program infrastructure by designing workflows, trackers, and operational systems that keep creative, brand, and channel teams aligned and on schedule. Skilled in stakeholder alignment, omni-channel delivery, and process improvement within fast-paced, multi-brand environments.

SKILLS

Program & Project Management: Jira, Asana, Monday.com, Slack, Microsoft Copilot, Google Suite

Marketing & Campaign Platforms: Salesforce, ON24, Brightcove, HubSpot, Marketo, Constant Contact, MailChimp

Content & Design: Canva, Adobe Creative Suite, WordPress, GoDaddy, Wix, BuzzSprout

AI Tools: ChatGPT, Claude, Gamma, Synthesia, Copilot

WORK EXPERIENCE

Program Manager, Media Operations

Program management for 20+ monthly media campaigns across digital content, lead generation, native advertising, webinars, podcasts, and TV, ensuring seamless execution and alignment with KPIs and revenue goals ($5K–$200K per campaign) for Fortune 500 clients.

Operations Manager

Oversaw operations and project management for healthcare, retail, and lumber industry clients, supporting 10K+ members through billing systems, email, phone, and chat. Executed marketing campaigns involving biweekly newsletter emails, direct outreach, website editing, and social media.

Account Manager

Drove growth in sponsorship revenue for clients by managing sales calls, negotiating customized sponsorship packages, and creating campaigns that increased engagement and retention.

Sales Planner at Engine Media Exchange

Conducted industry research and audience behavior analysis using Nielsen, Comscore, and Cuebiq, leveraging insights to enhance campaign effectiveness. Collaborated with the internal team to prepare presentations and monitor performance.

Regional Operations Manager at Summer Advantage USA

Supervised 100+ staff and students for multi-site summer learning programs. Resolved logistical challenges and ensured daily operations and program goals were met on time and within budget.

Conference Services Manager at University of Dayton

Orchestrated marketing, logistics, and event execution for university-hosted conferences and external client events, focusing on optimizing attendee experience and increasing revenue.

VOLUNTEER EXPERIENCE

Director of Communications, Marketing at PMI Chicagoland Chapter

Lead chapter-wide communications, including the quarterly PMI Insights newsletter and email campaigns, while also managing Constant Contact, website content, and subscriber lists to enhance audience engagement.

Marketing Project Lead at PMI Chicagoland Chapter

Delivered marketing campaign for the Chapter’s flagship event, PM Symposium, creating and managing content across social media, eBlasts, press releases, and newsletters while ensuring brand consistency through event collateral, sponsor deliverables, and on-site engagement strategies.