VITOR TOLOMELLI

United States | vitorjf.comp@gmail.com | linkedin.com/in/vitortolomelli

PROJECT COORDINATION • OPERATIONS • BUSINESS ANALYSIS

SUMMARY

Analytical Project Coordination and Business Systems Analyst professional with a B.S. in Information Systems and a STEM-designated Master’s degree with dual concentrations in Management Science and IT Project Management. I bring over 5 years of experience bridging technical systems, Agile frameworks, and business operations. Skilled in data-driven decision-making, KPI and metrics development using DAX and Power Query, process improvement, and Generative AI integration for project optimization. Experienced in applying PMBOK and project control frameworks to manage organizational constraints, optimize resource allocation, and deliver actionable insights to cross-functional stakeholders.

English & Portuguese (fluent) | Spanish & Italian (proficient). Initial OPT; eligible for a 24-month STEM OPT extension (CIP 52.1301 / 11.1005).

EDUCATION

M.S. in Project Management | St. Francis College, Brooklyn, NY | Graduated May 2026 | GPA: 3.77

B.S. in Information Systems | Granbery Methodist College, Brazil | Graduated February 2020 | GPA: 3.6

PROFESSIONAL DEVELOPMENT & AFFILIATIONS

Disciplined Agile Essentials (DAE) – Project Management Institute (PMI)
GenAI Integration for Project Management Series – Project Management Institute (PMI)
Focus: Prompt Engineering, AI in Agile Delivery & Data Automation
Student Member – Project Management Institute (PMI)

WORK EXPERIENCE

Professional Development & Volunteer Experience | Independent / PMI | 2023 – Present

M.S. in Project Management: Focused on operations, business analysis, and data-driven decision-making.
BI, Generative AI & Agile Development: Developed practical skills in Power BI (Power Query, DAX, data modeling), Microsoft Office, AI tools, and Agile methodologies for KPI tracking and dashboard development.
PMI Volunteer: Contributed to process improvement, stakeholder communication, project activities, and cross-functional collaboration.
Projects: Future City Competition Judge – NY (Committee Evaluator); College PM Bowl Case Study Development (Committee Member) – MA.

IT Support Analyst | Esdeva Printing Industry | 2020 – 2022

Incident Management: Managed the lifecycle of hardware, software, and network incidents across production and administrative environments, supporting system stability and timely issue resolution.
Infrastructure Optimization: Analyzed server and network performance to support proactive maintenance strategies and minimize downtime in time-critical, high-volume environments.
Cross-Functional Collaboration: Partnered with multidisciplinary business units to align IT infrastructure support with operational needs and improve process reliability.

IT Operations Support | Enterprise MOOL – Servir Refeições Coletivas | 2019 – 2021

Enterprise Operations Support: Provided company-wide infrastructure support across enterprise environments, contributing to continuous improvement and system availability.
Systems & Database Troubleshooting: Conducted root-cause analysis across servers, relational databases, and networks to resolve technical issues and improve system workflows.
Incident & Stakeholder Management: Served as a liaison between business users and technical teams, coordinating the resolution of complex incidents to maintain business continuity.

City-wide IT Network Support Trainee | City Hall of Juiz de Fora | 2017 – 2018

Network Performance Monitoring: Monitored data links and network infrastructure across public facilities, preparing operational reports to support system availability and performance.
Infrastructure Project Deployment: Coordinated technical requirements for the installation and configuration of network equipment during infrastructure deployments.
Technical Service Delivery: Supported technical service delivery and resource allocation across computing environments, helping maintain reliable operations for multiple departments.

Operations Manager | Cantina do Estudante Restaurant | 2015 – 2017

Operations Management: Directed daily operations in a high-volume business environment, optimizing end-to-end workflows and service delivery.
Financial & Supply Control: Managed inventory, procurement, cash flow, and POS operations while implementing cost-control practices to support profitability.

SKILLS

Languages: English (Fluent) | Portuguese (Native) | Spanish & Italian (Proficient)