WIL SANDOVAL

(202) 699-3449 ? wilsandoval2@gmail.com ? www.linkedin.com/in/wilsandoval ? Washington, DC 20008

Strategic project manager skilled in cross-functional coordination, customer engagement, and knowledge management. Adept at turning complex data into actionable insights, enhancing efficiency, and driving informed decisions. Proven track record in customer service and executive communication. Currently expanding expertise in cloud applications development and applied AI to advance digital transformation.

EXPERIENCE

Consultant | Inter-American Development Bank (IDB) | Washington, DC | March 2022 – Oct. 2023

Led digital transformation initiatives to improve departmental efficiency, aligning emerging technologies with business goals.
Coordinated cross-functional teams, to optimize business processes and reporting frameworks, resulting in a master calendar for operations and departmental resource tracking, with efficiency gains of 15%.
Performed a literature review of bank group’s three charters and 26 internal regulation documents to understand the parameters of department’s core mandate and business process constraints, enabling effective streamlining of processes in alignment with the mission.
Developed corporate memos, strategy presentations, and operational reports, ensuring clear communication with senior leadership.
Managed knowledge repositories on MS SharePoint and MS Teams, improving user engagement by 11% and facilitating efficient access to strategic resources and insights, for enhanced knowledge-sharing and decision-making.

Portfolio Manager, Public-Private Partnerships | FICOHSA | March 2014 – April 2017

Managed a $1.8-billion portfolio, ensuring compliance, risk assessment, and effective stakeholder negotiations to achieve the bank’s mandate within scope and schedule.
Structured public-private partnerships in alignment with World Bank Group procurement standards, securing $600m-value transactions, and enhancing the bank’s reputation as a reliable public benefit partner.
Designed, oversaw software development, procured equipment, staffed, trained, and implemented a telemarketing campaign and customer relationship management (CRM) program for a call center operation

RELEVANT SKILLS & EXPERTISE

Program Management & Coordination: Roadmap development, stakeholder alignment, risk mitigation.
Knowledge Management & Reporting: Digital Transformation (AI) program documentation, strategic updates, and executive reporting.
Customer Engagement & Communication: Champions network coordination, knowledge-sharing facilitation.
Technical & Analytical Skills: SQL, Power BI, Tableau, Python, Agile (CSM, CSPO), PMP.

CERTIFICATIONS & TRAINING

Project Management Professional (PMP) – PMI (2025)
Certified AI Practitioner – AWS (2025)
Amazon Web Services Cloud Applications Developer – AWS Cloud Institute (exp. 12/ 2025)
Advanced Certified Scrum Product Owner (A-CSPO) – Scrum Alliance (2024)
Certified Scrum Master (CSM) – Scrum Alliance (2022)

EDUCATION

Harvard Business School – Program for Leadership Development (2023 – 2024)
Carnegie Mellon University – M.S. Public Policy & Management, Focus: Infrastructure Finance & Economic Policy
University of Florida – B.S. Resource Economics, Cum Laude

LANGUAGES

English (Fluent) | Spanish (Fluent)